Draft / small BPR planning with second opinion Agenda

Agenda

1.Objectives, Quality management implementation2.Approach3.What we want to change？4.Steps to prototype

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PrefaceBPR trend　 Quality management story is too many steps, this solution should be shorten for visualization method.This works for discussion.

BPR starting

Tools, Methods

Some incidents, findingsAnd mistakes

HypothesisFor Ｘｘｘ , it wasn’t possible.As result, it wasn’t achieved ｘｘ .

Root Cause Analysis Countermeasures

A B

Proto type development

Consensus building

Roll out

9.Exesution countermeasure

品質管理

1.Defect reporting

CS, SalesInternalSupplier→QC teamDistributors→Logistic team

　 2.Inspection

4.Reparing

3.Update Defect report

5.Stock in

6.Analysis reports

7.Countermeasures Planning

8.Approval10.Abandon

Solution Map / Quality management framework

Weekly Analysis,Monthly

Solution Map / System overview

QC team InternetInternal

Defects report anlysis

Cause

Countermeasures and status　 Repairing　 Exchanging　 Abandon

CostingWorkload, man-hours

Analysis contents

What analysis？

システムの重要項目

Check points

Methods Materials

Code Standard Man Machine

•Work OrdeNo.•Defect No.

•Change framework

•Asset No. •Inspector

•Customer.

•CS.

•ERP, SCM IT system

•Quality goal, objectives

•Product marketing

•Sales•Defect Code standards

•Communication plan

•Costing

Delivery for quality management framework

•Biz framework

•Biz guideline, rules

•WF, procedures

•Authorization

•Supplier

•Biz process standard•Project framework

•QMS framework

•Contract No.•Sales No.

TrainingManage

ContractRecall

•QM

•Status

•Repairing

•Calibration •Distributor•Biz system

•QM system

•Quality standard

•Director mtg•Manager mtg •Defect reports

Screen configurations

Screen design check

9.Exesution countermeasure

1.Defect reporting

　 2.Inspection 4.Reparing3.Update Defect report

5.Stock in

6.Analysis reports

7.Countermeasures Planning

8.Approval 10.Abandon

Reporting configurations

Reporting design check

9.Exesution countermeasure

1.Defect reporting

　 2.Inspection 4.Reparing3.Update Defect report

5.Stock in

6.Analysis reports

7.Countermeasures Planning

8.Approval 10.Abandon

Small BPR project 　 WBS

2.Root Cause

3.Solutions

WBS

1.Hearing 4.Develop prototype

5.Evaluation

8.Result analysis

7.Roll out start

6.Roll out Plan 9.Improve plan

We need this function.

Web contents　　 Internal process as externalWorkflow　 Approval　 Other departments

Prototype model approach

It takes 3 months.

WBS4,5 　 What approach？

1st 2nd 3rd

3 months plan

9.対応案を実施する

1.不具合報告書を起票する

　 2.検査する 4.対応する3.不具合報告を更新する

5.入庫する

6.不具合報告を分析する

7.問題対応立案する

8.承認 10.廃棄する

テストドキュメント　業務運用、操作手順

Prototype model approach

1st month

2nd month

3rd month

Organization with Scrum framework

CCB change control board

Subject Matter Experts

Project Steering Committee

Project manager

Team Leader

User Group

Corporate / Program Committee

Team Leader

Product owner

Scrum facilitator

Scrum team

Small project as Scrum framework 　 implement on meeting operations

Product owner

Scrum team

Scrum facilitator

Planning meeting

Review meeting

Daily meetingProduct Backlog Item

Setting Item

Discuss Item and solution

Evaluation Item with prototype.

Supplier Customer調達

Source加工Make

出荷配送Delivery

計画Plan

HR

FI/CO

QM

調達Source

加工Make

出荷配送Delivery

商品企画 CS

営業調達先 顧客

不具合報告検査修理

入庫

廃棄

Biz org and quality manage team relations

1. Colleting data2. Monitoring, analysis3.Countermeasures4.Evaluation