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Rethinking the Consumption Compulsion Teaque Lenahan, Associate Partner, gravitytank Alan Marks, SVP Corporate Communication, eBay Nathan Shedroff, Program Chair, MBA in Design Strategy Sustainable Brands, May 2009

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This is my talk from the Sustainable Brands conference in June 2009. This was one third of the session on Rethinking the Consumption Compulsion and dealt with how we create visions of a more sustainable, meaningful, and post-consumer world.

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Page 1: Sustainable Brands

Rethinking theConsumption Compulsion

Teaque Lenahan, Associate Partner, gravitytankAlan Marks, SVP Corporate Communication, eBayNathan Shedroff, Program Chair, MBA in Design Strategy

Sustainable Brands, May 2009

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The most pressing questions of our times:

What’s a more sustainable world look like?

What’s a more meaningful world look like?

What’s a post-consumer world look like?

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more sustainablemore meaningfulpost-consumer

world look like?What’s a

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What’s a more sustainable world look like?

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“In a stable economy, sustainability is the competitive advantage strategy.

In a down economy, sustainability is the turnaround strategy.

In a collapse, sustainability is a survival strategy.”

Hunter Lovins, 2009

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What’s a more meaningful world look like?

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What’s a post-consumer world look like?

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We need to :Think in systems

Engage deeply with our clients & customersFocus on efficiency, value, and health

Focus on experiences & benefits, not productsCreate better assessment tools & metrics

Require transparency & accountability of everyoneEngage diverse stakeholders

Work in multidisciplinary teamsCreate new visions based on core meanings

Re/create new economic modelsCreate new roles for advertising

Re/create new corporate charters

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We already have tools to use :Sustainability Helix

Integrate Bottom LineOkala™ Curriculum

Meaning and Experience Modelscovive.com/gri

grossnationalhappiness.comB-Corp & Corp2020

sustainableminds.comwww.eiolca.net

(and many more)

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Stage 0:Unsustainable

“Business as Usual”Stage 1:

ExplorationStage 2:

ExperimentationStage 3:

LeadershipStage 4:

Restoration

High degree of organizational alignment

Stakeholders & CommunitiesGovernance and ManagementOperations and FacilitiesDesign and Process Innovation

Human Resources and Corporate CultureMarketing and CommunicationsPartnerships and Stakeholder Engagement

Sustainability Helix

natcapsolutions.org/HELIX.htm

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SUSTAINABILITY

BUSINESS

DESIGN

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SUSTAINABILITY

BUSINESS

DESIGN

MEANING

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SUSTAINABILITY

BUSINESS

DESIGN

MEANINGVALUESEMOTIONSPRICEFEATURES

makingmeaning.org

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makingmeaning.org

AccomplishmentBeauty

CreationCommunity

DutyEnlightenment

Freedom

HarmonyJustice

OnenessRedemption

SecurityTruth

ValidationWonder

Core Meanings:

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EXPERIENCE BREADTHProductService

BrandName(s)

Channel/Environment (Space)

PromotionPrice

DURATIONInitiation

ImmersionConclusion

Continuation

TRIGGERSSightSoundSmellTasteTouchConceptsSymbols

SIGNIFICANCEMeaningStatus/IdentityEmotion/LifestylePriceFunction

INTENSITYReflexHabit

Engagement

INTERACTIONPassiveActiveInteractive