View
943
Download
2
Embed Size (px)
DESCRIPTION
"Boost Your Presentation Skills! (and keep your audience coming back for more)" training material presented several times to business and technology audiences, March-May 2013
Citation preview
All rights reserved ©2013 1
Marc Jadoul
Boost Your Presentation Skills!
(and keep your audience coming back for more)
All rights reserved ©2013 2
Disclaimer
This is a training course, not a public presentation.
Some of the techniques introduced are not applicable to or are not used in the following slides.
All rights reserved ©2013 3
“Death by PowerPoint”
All rights reserved ©2013 4
http://www.youtube.com/watch?v=KbSPPFYxx3o
All rights reserved ©2013 5
The Rise of the Corporate Storyteller
Steve Rubel, October 2010
Even though millions of us are now content producers in some form or another, the reality is there's still chasm when it comes to quality. There's art and there's junk. Audiences want art.
To stand out today it's critical that businesses create content. Activating your cadre of internal subject matter experts is the surest path to visibility.
The reality is, however, that organizations need to do more than just unleash their subject matter experts en masse. They need to activate them in multiple channels at once and equip them in how to create a compelling narrative—an emerging set of skills called Transmedia Storytelling.
Transmedia storytelling is the future of marketing. And those who can span across formats and share their expertise will stand out in an age of Digital Relativity.
All rights reserved ©2013 6
Why tell stories?
• Because we are all human beings
• Stories make your content personal and sparkle curiosity
• Storytelling is cooperative learning
• An entertaining way to transmit a message
• It’s a means to stimulate higher level thinking
• We tend to forget lists and bullet points
• Stories give us permission to act
• They allow us to remember the things told
• Stories spread. Good stories spread faster…
All rights reserved ©2013 7
When storytelling gets the message
across more effectively, its
incremental cost is (close to) zero,
but its ROI is massive.
All rights reserved ©2013 8
About me…
All rights reserved ©2013 9
YOU
message
audience delivery
YOUR STORY
YOUR SLIDES
YOUR PRESEN- TATION
All rights reserved ©2013 10
YOU
YOUR STORY
YOUR SLIDES
YOUR PRESEN- TATION
message
audience delivery
All rights reserved ©2013 11
Great stories succeed because they
are able to capture the imagination
of large or important audiences.
Seth Godin
All rights reserved ©2013 12
The 7 C’s of a good story
C ompelling
C redible
C oncrete
C lear
C onsistent
C ustomized
C onversational
All rights reserved ©2013 13
Nobody cares about your products (except you).
All rights reserved ©2013 14
People will forget your words, people will forget your slides,
but they will never forget how you made them feel.
http://www.youtube.com/watch?v=jv98mKgWpZ0
Maya Angelou
All rights reserved ©2013 15
The triune brain
‘Reptile’ (archipallium)
‘Mammal’ (paleopallium)
‘Rational’ (neopallium)
Survival, fear
Emotion, seek pleasure,
avoid pain
Logic and thinking
http://en.wikipedia.org/
wiki/Triune_brain
All rights reserved ©2013
2
1
3
All rights reserved ©2013 16
The left and the right brain
Daniel Pink, “A Whole New Mind”
Design
Story
Symphony
Empathy
Play
Meaning
Function
Argument
Focus
Logic
Seriousness
Accumulation
All rights reserved ©2013 17
Aristotle’s ancient art of rhetoric
Ethos
Pathos Logos
Credibility
• Trustworthiness or reputation
• Tone/style
Emotion
• Emotional or imaginative impact
• Stories
Logic
• Reasoning or argumentation
• Facts, figures, case studies
http://sixminutes.dlugan.com/ethos-pathos-logos/
All rights reserved ©2013 18
Charles Mingus
Making the simple
complicated is a
common practice;
making the
complicated simple,
awesome simple,
that’s creativity.
All rights reserved ©2013 19
The KISS principle
K eep
I t S imple,
S tupid
http://en.wikipedia.org/wiki/KISS_principle
All rights reserved ©2013 20
Even for engineers
http://www.youtube.com/watch?v=tyluS4TZKhQ
http://natgeotv.com/uk/engineering-connections
All rights reserved ©2013 21
A ttention
I nterest
D esire
E vidence )
A ction
What makes a good storyline?
(
All rights reserved ©2013 22
Plan your story
• Think about the story you want to tell and the messages you want to convey before you start creating slides
• Clearly identify your objectives and expected outcomes
• Inform yourself about the opportunity, context, audience, other speakers, etc.
• Look for anecdotes, case studies, experience, …
• Always start with the end in mind
All rights reserved ©2013 23
http://www.mindmapinspiration.com
Map your ideas
All rights reserved ©2013 24
Satisfy your audience’s goals
W hat’s
I n
I t F or
M e?
All rights reserved ©2013 25
Know your target audience to tailor your presentation
• Size and composition
• Key persons in the room
• Expectations and level of knowledge
• Objectives and level of interest/resistance
• Possible questions they may ask
• Level of understanding speaker’s language
• Overall agenda and time available
All rights reserved ©2013 26
Build a message house
Core message
perception proposition
differentiation relevance
Foundation (trends, facts & figures, …)
Umbrella statement (vision, mission, value, …)
Core message
perception proposition
differentiation relevance
Core message
perception proposition
differentiation relevance
Burson-Marsteller, 2006
All rights reserved ©2013 27
Do the elevator test
• Can you “sell” your message in 30 seconds?
• Can you summarize it on the back of a napkin or business card?
• Can you deliver your story in half of the available time slot?
• Can it be understood by your mother in law?
http://en.wikipedia.org/wiki/Elevator_pitch
All rights reserved ©2013 28
YOU
YOUR STORY
YOUR SLIDES
YOUR PRESEN- TATION
message
audience delivery
All rights reserved ©2013 29
If information is
presented orally,
people remember
about 10% of
the content 72
hours later.
That figure goes
up to 65% if
you add a picture.
John Medina (2008), “Brain Rules”
All rights reserved ©2013 30
The average business presentation
has 25% less slides than 3 years ago.
Less time to
monologue More time to
dialogue
All rights reserved ©2013 31
You’ll probably
present less than
20% of all the
information you
have in mind
All rights reserved ©2013 32
What annoys audiences about PPT Presentations?
• The speaker read the slides to us 69.2%
• Text so small I couldn’t read it 48.2%
• Full sentences instead of
bullet points 48.0%
• Slides hard to see because of
color choice 33.0%
• Overly complex diagrams or charts 27.9%
http://www.thinkoutsidetheslide.com/articles/annoying_powerpoint_survey_2009.htm
All rights reserved ©2013 33
Do not overload your presentation with visuals - they should underline something in your presentation, and
not overshadow you, the speaker.
All rights reserved ©2013 34
Gary Vaynerchuk
Great speakers may use poor visuals …
… or even no slides at all …
All rights reserved ©2013 35
The KILL principle
K eep
I t L arge &
L egible
All rights reserved ©2013 36
Your brain interprets every letter as a picture so wordy
slides literally choke your brain.
All rights reserved ©2013 37
Beware of creating ‘slidumentation’.
Create visuals to present a solution or to make a statement, not to solve your problem or to document the details.
All rights reserved ©2013 38
Your audience is only capable of holding three or four points in short term
memory: respect the ‘rule of three’.
All rights reserved ©2013 39
Only mention the essential figures. Put the rest in a separate handout.
All rights reserved ©2013 40
Plan your presentation
• Create a storyboard
• Look for appropriate visual materials
• Preparation time = 3x presentation time
• Background ‘material’ = 5x presentation content
• Count 2-3 minutes per slide
• Anticipate to possible questions
• Re-iterate your slides after each presentation
All rights reserved ©2013 41
Create a storyboard
• Start from your mind map
• Spend time in the “slide sorter”
All rights reserved ©2013 42
How many slides will you need?
Speaking slot (in minutes)
x0.8
Speaking time (in minutes)
÷3
÷2
Number of slides
<
<
(3 mins. per slide)
(2 mins. per slide)
(Q&A)
All rights reserved ©2013 43
Keep consistent in style, vocabulary, color palette, etc.
All rights reserved ©2013 44
Use appropriate fonts
http://www.huffingtonpost.co.uk/2012/07/04/higgs-boson-discovery-comic-sans_n_1648494.html
All rights reserved ©2013 45
Fonts and typefaces
• Must be readable from the back of the room
• Title 28–36 pts; body text 20-28 pts
• Don’t mix too many fonts; don’t use script fonts
• Use Bold, italic and color instead of underline
• Don’t mix too many colors on one slide
• Colors should contrast with the background
• Avoid using red text on a white or black background
All rights reserved ©2013 46
Bullets and numbering
• Only 1 point or idea per slide
• Use statements instead of sentences
• Use key words to help audience focus
• Title contains 5 words or less
• Maximum 7 lines per slide, 7 words per line
• Each statement starts with a capital
• Avoid numbered bullet lists
All rights reserved ©2013 47
Tables and charts
• Avoid large tables and spreadsheet objects
• Use appropriate chart types (bar, pie, line, …)
• Though charts have a higher visual impact, tables may display information in a less emotional way
All rights reserved ©2013 48 48
COPYRIGHT © 2013 M. JADOUL. ALL RIGHTS RESERVED.
http://www.visual-literacy.org/periodic_table/periodic_table.html
All rights reserved ©2013 49
Clip art and animation
• Use illustations wisely
• Images must enhance or clarify the content
• Scale down photo resolution
• Don’t use “fly in” bullets
• Limit object builds and slide animation
All rights reserved ©2013 50
Don’t use standard PowerPoint clipart
All rights reserved ©2013 51
Scaling and cropping images
25 KB 2.5 KB 250 KB
All rights reserved ©2013 52
Embedding video and multimedia
• Use video/audio clips for examples, use cases and/or testimonials
• Make sure the video files are loaded on the presentation PC and linked into the slides
• Alternatively, post the movies on YouTube and provide a link to it
• Don’t use PowerPoint sound effects
• Arrange that A/V equipment is available and tested (with your presentation) before you start
All rights reserved ©2013 53
YOU
YOUR STORY
YOUR SLIDES
YOUR PRESEN- TATION
message
audience delivery
All rights reserved ©2013 54
Be prepared
• Only present your OWN story and slides
• Get familiar with your presentation
• Add some time checks if necessary
• Anticipate to possible questions
• Rehearse, rehearse, rehearse
• Ask feedback from your colleagues (including non-researchers)
All rights reserved ©2013 55
Get in early
• To be on time for your presentation
• To socialize with the host(s)
• To network with the attendees (beware of the first impression you create)
• To get familiar with the venue
• To listen to (and bridge with) previous speakers
• To identify friends and foes in the audience
All rights reserved ©2013 56
Before you start
• Get familiar with the room and the equipment
• Be aware of the organizer/audience’s expectations
• Test your PC (fonts!) and the A/V equipment
• Know how to navigate (also backward…)
• Turn off your screensaver, email and IM
• Bring a backup copy of your slides
• Consider some last minute customization
• Be prepared for presenting naked
• Relax!!!
All rights reserved ©2013 57
Most people decide within the first
8 seconds of a presentation whether
the speaker is worth listening to.
Good morning... I am so glad that I got the opportunity to speak here this morning... Thank you... It’s really a pleasure to be here
today, blah, blah, ...
All rights reserved ©2013 58
Opening
• Open with a short silence
• Launch a statement/quote or conduct a poll that grabs the audience's attention
• Explain it by a ‘personal’ story
• Address a few individuals in the audience
• Speak in short sentences and pause frequently
• Concentrate on the message — not the medium
All rights reserved ©2013 59
2/3 of respondents mention
“speaker reads the slides”
as the biggest annoyance.
A speaker may put his entire presentation on his slides. He turns his back to the audience and reads the slides aloud. Perhaps he feels this approach guarantees all the information will get to the audience.
This may be the most annoying way to give a presentation. Audience members feel insulted: they already know how to read! They wonder why the lecturer doesn’t simply hand out a copy of the slides.
The visual presentation dominates the presenter. The presenter is not adding any value to what is on the slides.
All rights reserved ©2013 60
The average attention span of an adult is
18 minutes.
Keep your talk short
or make sure that the first minutes include any material that you want your audience
to remember.
http://bodylanguagelady.blogspot.com/2009/12/
attention-span-grabbing-your-audiance.html
All rights reserved ©2013 61
Only 7% of a message is conveyed
by actual words or content. 38%
is transmitted by tone of voice and
volume of speech. The other 55% is
delivered through non-verbal means.
Albert Mehrabian (1981), “Silent Messages”
All rights reserved ©2013 62
P +
R
ause
epeat
All rights reserved ©2013 63
Using your voice
• Turn nervousness into positive energy
• Match your presentation style
• Speak clearly (do not shout or whisper)
• Vary pitch and speed
• Silence sometimes says more than words
• Pausing shortly at key points adds emphasis
• Be aware of your vocal tics and repetitive word/phrase use
• Breath!
All rights reserved ©2013 64
Penguins can be cute, but
they're not good presenters.
All rights reserved ©2013 65
Your position, gesture and body language
• Adopt a neutral and open stance
• Do not obscure the screen
• Don’t look at the screen behind you or turn your back to the audience
• Be aware where you stand and how you move
• The bigger the audience, the bigger the gestures
• Be conscious of what you do with your hands
• Body language should match your message
All rights reserved ©2013 66
Getting audience feedback
• Make eye contact, one person at a time
• But don’t stare at specific individuals
• Monitor audience’s body language
› Positive: smiling, nodding, taking notes, …
› Negative: yawning, coughing, doodling, looking out the window, playing with their BlackBerry, …
› Undecided: typing on a laptop (may be email or taking notes)
• Be provocative and ask questions
• After your talk, don't ask “did you like my presentation?” but be more specific
All rights reserved ©2013 67
Interruptions and questions
• Have a Q&A session at the end, tell it to the audience before you start presenting
• Stick to the main points of your speech
• Always be respectful of the questioner
• Don’t be afraid to say “I don’t know”
• Repeat the question if too silent
• Address the answer to the whole audience
All rights reserved ©2013 68
More dos and don’ts
• Show confidence in your content and skills
• Take benefit from the adrenaline in your body
• Show enthousiasm and excitement
• Radiate your passion
• Don’t appologize for
› Misspeaking (rather use “rather…”)
› Clicking onto the wrong slide
› Not covering a topic
› Not knowing an answer
All rights reserved ©2013 69
Closing
• Summarize your main ideas and key points
• Call for application or for action
• Do not stop cold, use a bridging statement
• Do not lose energy, don’t change style
• Do not make the closing seem unimportant
• Leave a ‘final impression’ on the audience
All rights reserved ©2013 70
A ction
M emorable
S ummarize
All rights reserved ©2013 71
Time management
• Rehearse, rehearse, rehearse
• Start on time
• Leave time for Questions & Answers
• Plan/check “milestones” in your presentation
• Adapt your story and/or your pace
• Don’t wait for the last 5 minutes to speed up
• Skip details and less meaningful slides
• Ask a timekeeper to show yellow (10 min. left) and red (5 min. left) cards
All rights reserved ©2013 72
Dealing with stress
• Arrive at the venue well in time
• Get familiar with the room
• Check A/V equipment before you start
• Don’t present with an empty stomach
• Believe in yourself
• Realize that people want you to succeed
• The audience is your friend, not an enemy
• Turn your adrenaline into positive energy
All rights reserved ©2013 73
YOU
YOUR STORY
YOUR SLIDES
YOUR PRESEN- TATION
message
audience delivery
All rights reserved ©2013 74
There are always three speeches
for every one you actually gave.
The one you practiced, the one you
gave, and the one you wish you gave.
Dale Carnegie
All rights reserved ©2013 75
Recommended reading (some of the sources I have tapped)
All rights reserved ©2013 76
Follow my blog
B2Bstorytelling.wordpress.com
All rights reserved ©2013 77
Thank You!
www.linkedin.com/in/mjadoul
B2Bstorytelling.wordpress.com
@mjadoul
www.slideshare.net/mjadoul