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DRIVING THE TRIPLE C FACTOR Costs down, compliance up and cycle time contracted

Driving the triple c factor costs down compliance up and cycle time contracted_readsoft

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Page 1: Driving the triple c factor costs down compliance up and cycle time contracted_readsoft

DRIVING THE TRIPLE C FACTOR

Costs down, compliance up and cycle time contracted

Page 2: Driving the triple c factor costs down compliance up and cycle time contracted_readsoft

Driving the triple C factor:

Compliance upCosts down Cycle time contracted

Page 3: Driving the triple c factor costs down compliance up and cycle time contracted_readsoft

@masteringsap | #fin14 @theeventfulgroup | #fin14

Industry reference

Aberdeen Group (2007)

5% reduction in bottom line costs

20% improvement in the top line

Paper manufacturers

embrace electronic media

Good business practice

Improvingproductivity

Page 4: Driving the triple c factor costs down compliance up and cycle time contracted_readsoft

SAPPI

Page 5: Driving the triple c factor costs down compliance up and cycle time contracted_readsoft

@masteringsap | #fin14 @theeventfulgroup | #fin14

Our business

Planting

Depot

Maintenance

Fellings

Shorthaul

Seedlings

R&D

Transport

Page 6: Driving the triple c factor costs down compliance up and cycle time contracted_readsoft

@masteringsap | #fin14 @theeventfulgroup | #fin14

Our business

2 slides

Goodreturns

Strongbalance sheet

To ensure that Sappi is an exciting, growing and profitable leader

in paper and specialised cellulose.

Page 7: Driving the triple c factor costs down compliance up and cycle time contracted_readsoft

@masteringsap | #fin14 @theeventfulgroup | #fin14

Our business

How?

Maintaining and growing global

leadership position as a low

cost dissolving wood pulp producer

Growing high margin speciality paper business in

all regions

Smaller and simpler low cost

graphic paper business

Maximising value from our

forestry operations in SA

Page 8: Driving the triple c factor costs down compliance up and cycle time contracted_readsoft

@masteringsap | #fin14 @theeventfulgroup | #fin14

Our diverse business = broad supplier base

Page 9: Driving the triple c factor costs down compliance up and cycle time contracted_readsoft

@masteringsap | #fin14 @theeventfulgroup | #fin14

Our business: touching you …

Page 10: Driving the triple c factor costs down compliance up and cycle time contracted_readsoft

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Our business: bringing it home

Page 11: Driving the triple c factor costs down compliance up and cycle time contracted_readsoft

@masteringsap | #fin14 @theeventfulgroup | #fin14

Global footprint, local flavour

screen

Page 12: Driving the triple c factor costs down compliance up and cycle time contracted_readsoft

@masteringsap | #fin14 @theeventfulgroup | #fin14

Our business: countrywide

Enstra200kton uncoated fine paper

Ngodwana195kton paper pulp230kton kraft paper140kton newsprint210kton dissolving wood pulp

Tugela280kton kraft paper130kton paper pulp

Stanger110kton coated paper & tissue60kton pulp

Cape Kraft60kton kraft paper

42% local uncoated paper

28% coated fine paper

40%of SA’s packaging

paper requirements

36%of local newsprint

supply

Page 13: Driving the triple c factor costs down compliance up and cycle time contracted_readsoft

@masteringsap | #fin14 @theeventfulgroup | #fin14

Our biggest asset: our people

Page 14: Driving the triple c factor costs down compliance up and cycle time contracted_readsoft

@masteringsap | #fin14 @theeventfulgroup | #fin14

AP process

Industry hype: shared services

Accounts payable: goods and services

Page 15: Driving the triple c factor costs down compliance up and cycle time contracted_readsoft

@masteringsap | #fin14 @theeventfulgroup | #fin14

Shared services

Opportunity for Sappi

Reduce waste

Lean six sigma: green belt

Business process mapping

Page 16: Driving the triple c factor costs down compliance up and cycle time contracted_readsoft

@masteringsap | #fin14 @theeventfulgroup | #fin14

Shared services

Reduce geographical creditors

clerk footprint

Business process mapping:

as-is at the time, identify gaps, propose

opportunities

Scan paper invoices / capability

to receive SARS compliant email pdf

(128kb encrypted)

Another challenge borne –

courier costs, lag time in transporting

invoice to hub

Birth of technology

Re-deploy team centrally,

right sizing exercise

Page 17: Driving the triple c factor costs down compliance up and cycle time contracted_readsoft

@masteringsap | #fin14 @theeventfulgroup | #fin14

Technology investigation

Technology feasibility and

capability

Business process management Value

engineering

Page 18: Driving the triple c factor costs down compliance up and cycle time contracted_readsoft

@masteringsap | #fin14 @theeventfulgroup | #fin14

Value engineering

Travel and expense reporting

Time recording and travel booking

Travel charges are integrated with

payroll

Multiple payment methods including

electronic payments

Automatic audit Integrated with the G/L Automatic alerts

Accounts payable and expense

Page 19: Driving the triple c factor costs down compliance up and cycle time contracted_readsoft

@masteringsap | #fin14 @theeventfulgroup | #fin14

Value engineering

Average cycle time for

creation of annual forecast

(in days)

Total external audit cost incurred

(in selected currency)

% of invoices using online processing

% discounts lost from suppliers

Average discount

(in %)

Average time to close

monthly books(in days)

Average time to create a new report

for which there is no previously defined report

template

(in days)

Annual purchase amount eligible for discounts (in million currency)

Key metrics: AP AR

Page 20: Driving the triple c factor costs down compliance up and cycle time contracted_readsoft

@masteringsap | #fin14 @theeventfulgroup | #fin14

Value engineering

Shared services hub for account payments

Task:process 144k invoices annuallyacross 8 company codes

Page 21: Driving the triple c factor costs down compliance up and cycle time contracted_readsoft

@masteringsap | #fin14 @theeventfulgroup | #fin14

Enter ReadSoft

Evaluated alternate products in the

marketplace and competitors are present

at Saphila 2014.

Sappi EU and NA use the product, so it was a non-event in the choice

of ReadSoft.

Sappi single SAP project presented timeline and challenges, resulting in

upgrade to EUNA’s ReadSoft environment.

Preferred technology of choice:

Page 22: Driving the triple c factor costs down compliance up and cycle time contracted_readsoft

@masteringsap | #fin14 @theeventfulgroup | #fin14

Invoices

Enter ReadSoft

Preferred technology of choice:

InputPaper

Image file PDF XML Fax

EmailInvoices

OutputInvoice image files

Invoice dataTarget system

Configuration & administration

Optimise

Manager

Interpret VerifyScan Transfer

Production

Interpretation tuning

Page 23: Driving the triple c factor costs down compliance up and cycle time contracted_readsoft

@masteringsap | #fin14 @theeventfulgroup | #fin14

Measures of success

70% 31

ReadSoft tool with optimised

functionalityRight first time: Invoices processed

per clerk per day

Opportunity for continuous

improvement

(EU standard in Poland is 33)

Page 24: Driving the triple c factor costs down compliance up and cycle time contracted_readsoft

CURRENT ACTIVITIES

Page 25: Driving the triple c factor costs down compliance up and cycle time contracted_readsoft

@masteringsap | #fin14 @theeventfulgroup | #fin14

Measures of success

Overdue workflows

669587

685

906

1118

719 689

August September October November December January February

Page 26: Driving the triple c factor costs down compliance up and cycle time contracted_readsoft

ROAD AHEAD

Page 27: Driving the triple c factor costs down compliance up and cycle time contracted_readsoft

@masteringsap | #fin14 @theeventfulgroup | #fin14

Continuous improvement

InfrastructureHardware Architecture

Slow response time

Page 28: Driving the triple c factor costs down compliance up and cycle time contracted_readsoft

@masteringsap | #fin14 @theeventfulgroup | #fin14

Continuous improvement

Technology focus: tweaking the engine

Optimising the scan to improve right first time

Page 29: Driving the triple c factor costs down compliance up and cycle time contracted_readsoft

@masteringsap | #fin14 @theeventfulgroup | #fin14

Continuous improvement

Reduce workflowsImprove GR/IR ‘Touch less’ invoices

Training: Goods receipt, service acceptance and workflow handling

Page 30: Driving the triple c factor costs down compliance up and cycle time contracted_readsoft

@masteringsap | #fin14 @theeventfulgroup | #fin14

Way forward

Shared services AP is proving success Payroll next opportunity

Page 31: Driving the triple c factor costs down compliance up and cycle time contracted_readsoft

@masteringsap | #fin14 @theeventfulgroup | #fin14

Self-reflection

Compliance upCosts down Cycle time contracted

Page 32: Driving the triple c factor costs down compliance up and cycle time contracted_readsoft

@masteringsap | #fin14 @theeventfulgroup | #fin14

Your turn!Questions and queries

Feedback: did you enjoy it?

Page 33: Driving the triple c factor costs down compliance up and cycle time contracted_readsoft

@masteringsap | #fin14 @theeventfulgroup | #fin14

Koosh PandayMobile +27 83 235 2932

[email protected]:

[email protected]