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Understand what workplace ethics compasses
Why to be ethical and what you get out of being
ethical?
Identify how ethics affect organization culture,
teamwork, productivity and public image
2
Objective
Have poor personal hygiene
Don’t clean up after using the office kitchen, sink, wash room, or appliances
Leaves trash or personal belongings in other people’s work spaces
Don’t acknowledge you unless you speak to them directly
Wear clothing that is dirty, too casual or distracting in some other way
What Bothers you the Most?
Flirt with co-workers or clients
Habitually arrive late at
meetings
Gossip
Borrow things but forget to
return
Speak too loudly on the
telephone
What Bothers you the Most?
They are the basic beliefs and guiding principles that mould a persons behavior all his life Every individual has a set of values through which he looks at all things and also at the world.
Value’ can be defined as a bridge by which an individual makes a decision regarding good and bad, right or wrong, and most important or less important.
What is Value ?
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What is Work Ethics?
-Ethics can be defined as a set of
rules formulated by a country or
a company or some institutions.
-Ethics is guidelines or rules that
are set for a society or an
organization rather than for an
individual .
-Work ethics is an invisible
employee behavior, noticeable by
its absence.
Courtesy
Politeness
Dignity
Value the differences they bring
into our workplace
Tolerance (This can be hard)
10
Respect It is our duty to treat everyone with respect
Don’t make excuses
Accept responsibility for
decisions
Fulfill all obligations
DO NOT over-promise
11
Responsibility
Compassion and concern for others
Kindness and consideration
Mercy and forgiveness
Empathy
Gratitude and Expressed Thanks
14
Caring
Attempt by the wrongdoer to justifying why
they acted a certain way.
Everybody does it
Its not part of my job description
Nobody is going to notice
I don’t get paid enough
Unrealistic expectations of what the job entails
Unethical Excuses
Loyalty
Desirable work
environment
Produce results
Build good references
Good Office morale
Growth and expansion
Recognition
Benefits of Good Ethics
What you find is that the more tough ethical choices are between two goods
Truth versus Loyalty
Individual versus Community
Justice versus Mercy
Ethical Choices
ETHICS & ORGANIZATION
CULTURE
Identify how ethics affect organization culture,
teamwork, productivity and public image
The characteristic set of values and ways of
behaving that employees in an organization
share
Organizational Culture
Ethics apply to any relationship between the following
individuals:
Internal Customers
( Management/ Supervisors and colleagues/ employees)
External Customers
Relationships and Ethics
HOW TO ENCOURAGE GOOD ETHICS IN
WORKPLACE
Fair consequences
Fair treatment
Recognition
Communication (be clear and consistent)
Constructive feedback
Have plans of action
Through Value-based leadership
(The examples they set, type of people we hire)
Formal structure and system
(Formal policies, codes of ethics etc.)
Leaders Values Behavior Culture Performance
How Managers shape Culture
and Ethics
Our Values
We are customer-focused and driven to exceed our customers’ expectations.
Quality is our signature, and we take pride in everything we do.
We are a learning organization and are driven to maintain the highest
standards of ethical excellence.
Our leadership is founded on talented employees effectively applying
advanced technology and sound business management.
Our Culture
We have a culture that promotes hard work and innovative thinking. We are committed to maintain a tradition of excellence with distinction.
Culture & Values
DO’S AND DON’TS
Staying productive
Be accountable for
your actions
Take Initiative
Think Critically to be
able to solve problem
Blowing the whistle
Poor customer services
Lying
Gossiping
Bribes
Ignoring problems
Abusing confidentiality
agreements
Good Workplace Ethics Poor Workplace Ethics
DO’S AND DON’TS
Be punctual
Take pride in your
work
An immediate
attempt to correct an
issue
Set the Example
Unpunctual/poor
attendance
Ignoring procedures and
policies
Make decisions for personal
interest
Blackmail
Lack of Communication
Good Workplace Ethics
Poor workplace Ethics
29
Know yourself
Know your values
Self Control
Be committed
Be consistent
Be faithful
Final Learning