LETS BEAT THE COMPETITION

WORKPLACE ETHICS

Understand what workplace ethics compasses

Why to be ethical and what you get out of being ethical?

Identify how ethics affect organization culture, teamwork, productivity and public image

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Objective

Have poor personal hygiene Don’t clean up after using the office kitchen, sink,

wash room, or appliances Leaves trash or personal belongings in other

people’s work spaces Don’t acknowledge you unless you speak to them

directly Wear clothing that is dirty, too casual or

distracting in some other way

What Bothers you the Most?

Flirt with co-workers or clients

Habitually arrive late at meetings

Gossip Borrow things but forget to

return Speak too loudly on the

telephone

What Bothers you the Most?

They are the basic beliefs and guiding principles that mould a persons behavior all his life  Every individual has a set of values through which he looks at all things and also at the world.

Value’ can be defined as a bridge by which an individual makes a decision regarding good and bad, right or wrong, and most important or less important.

What is Value ?

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What is Work Ethics?-Ethics can be defined as a set of rules formulated by a country or a company or some institutions.

-Ethics is guidelines or rules that are set for a society or an organization rather than for an individual .

-Work ethics is an invisible employee behavior, noticeable by its absence.

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Trustworthiness Respect Responsibility Fairness Caring

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The Essentials

Integrity Honesty Promise-keeping Loyalty

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Trustworthiness

Courtesy Politeness Dignity Value the differences they

bring into our workplace Tolerance (This can be hard)

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RespectIt is our duty to treat everyone with respect

Don’t make excuses Accept responsibility for

decisions Fulfill all obligations DO NOT over-promise

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Responsibility

“Life is full of choices—what you do and don’t do matters”“Choosing not to choose is a choice.”

Listen Make decisions based on

careful and appropriate consideration

Who do we let go?

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Fairness

Compassion and concern for others Kindness and consideration Mercy and forgiveness Empathy Gratitude and Expressed Thanks

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Caring

Attempt by the wrongdoer to justifying why they acted a certain way.

Everybody does it Its not part of my job description Nobody is going to notice I don’t get paid enough Unrealistic expectations of what the job

entails

Unethical Excuses

Loyalty Desirable work

environment Produce results

Build good references

Good Office morale Growth and

expansion Recognition

Benefits of Good Ethics

What you find is that the more tough ethical choices are between two goods

Truth versus Loyalty

Individual versus Community

Justice versus Mercy

Ethical Choices

ETHICS & ORGANIZATION

CULTURE

Identify how ethics affect organization culture, teamwork, productivity and public image

The characteristic set of values and ways of behaving that employees in an organization share

Organizational Culture

Ethics apply to any relationship between the following individuals:

Internal Customers( Management/ Supervisors and colleagues/

employees) External Customers

Relationships and Ethics

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HERE ARE A FEW THOUGHTS TO GET THE BALL ROLLING.

HOW TO ENCOURAGE GOOD ETHICS IN WORKPLACE

Fair consequences Fair treatment Recognition Communication (be clear and consistent) Constructive feedback Have plans of action

MANAGERS ROLE

Through Value-based leadership(The examples they set, type of people we hire) Formal structure and system(Formal policies, codes of ethics etc.)

Leaders

Values

Behavior

Culture

Performance

How Managers shape Culture and Ethics

Our Values

We are customer-focused and driven to exceed our customers’ expectations.

Quality is our signature, and we take pride in everything we do. We are a learning organization and are driven to maintain the highest

standards of ethical excellence. Our leadership is founded on talented employees effectively applying

advanced technology and sound business management.

Our Culture

We have a culture that promotes hard work and innovative thinking. We are committed to maintain a tradition of excellence with distinction.

Culture & Values

DO’S AND DON’TS

Staying productive Be accountable for

your actions Take Initiative Think Critically to be

able to solve problem

Blowing the whistle

Poor customer services Lying Gossiping Bribes Ignoring problems Abusing confidentiality

agreements

Good Workplace Ethics Poor Workplace Ethics

DO’S AND DON’TS

Be punctual Take pride in your

work An immediate

attempt to correct an issue

Set the Example

Unpunctual/poor attendance

Ignoring procedures and policies

Make decisions for personal interest

Blackmail Lack of Communication

Good Workplace Ethics Poor workplace Ethics

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Know yourself Know your values Self Control Be committed Be consistent Be faithful

Final Learning