Internet of Things Presentation - Document Generation Study

KIT – University of the State of Baden-Wuerttemberg and National Research Center of the Helmholtz Association www.kit.edu

Technology for Pervasive Computing

End-User Installation of Heterogeneous Home Automation Systems Using Pen and Paper Interfaces and Dynamically Generated Documentation

Andrei Miclaus Till Riedel Michael Beigl

Contextual Documentation Home

Automation

Configuration

Things

More Things

Users

2 17/10/14 Technology for Pervasive Computing

Andrei Miclaus – End-User Installation of Heterogeneous Home Automation Systems Using Pen and Paper Interfaces and Dynamically Generated Documentation

Opportunities and Complexity


Home Automation

Challenges

!   Identification: What device is this? !   Association: What should this device do? !   Progress control: What state is the system in?

!   Professionals are to costly in this domain

[Home Automation]

Installation

Changes

Updates



Why Appropriate Help is Important

[Beckmann et.al. 2004] Andrei Miclaus – End-User Installation of Heterogeneous Home Automation Systems Using Pen and Paper Interfaces and Dynamically Generated Documentation


Custom Solutions



The Conceptual Model

?



Instrumentation for Installation Tasks

!   Sensors placed on the components and on the tools

[Antifakos et. al. 2002] Andrei Miclaus – End-User Installation of Heterogeneous Home Automation Systems Using Pen and Paper Interfaces and Dynamically Generated Documentation


Augmented Reality Manual

[Niels 2013] Andrei Miclaus – End-User Installation of Heterogeneous Home Automation Systems Using Pen and Paper Interfaces and Dynamically Generated Documentation


Our Approach – Generated documentation

!   Fusion of context and system models !   Optimized documentation

System Models

Context

User Information

Context adapted, up-to-date Information



Example Documentation



Scenario

Model Augmentation

Document Generation

Contextual Documentation

Home Automation App Store

Configuration

3rd Party Hardware

Device Bindings



Pen and Paper Interface for Digital-less Configuration

!   (Anoto)Digital pen for recording the input of the users

!   Configuration sheets for function to device association

!   Generated configuration sheets from system/app models

3 4 2 5 5 6 6 4 2



Filling out a Configuration Sheet



OpenHAB Runtime Models

Thing

UI Icon

! Ecore models as primary runtime artifacts

!   Information always up-to-date

Manufacturer



Installing Apps

Dimmer HueLampXZ1 "Lamp to dimm" (RoomLights) {hue="1"}Number bPart1 ”Ambient light sensor 1" (LightSensors) {bPart="Light:00078078FA6F"}



User Study

Control Group

Standard manuals shipped with the devices

!   14 Participants – randomly assigned !   Installation of 3 Apps !   1 hour duration !   Observation and user experience questionnaires

Experimental Group

Generated documentation based on the scenario

context



During the study



During the study – a bit messier



UEQ Benchmark

Generated

Standard

Excellent

Good

Above Average

Below Average

Bad



Time to Completion Improvement!




Summary & Future work

!   User support through optimized documentation !   Using system models !   Combined with context information

!   Installation and documentation was pure paper based !   Significant time to completion improvement

Future Work !   Improve user experience !   Investigate if other system models yield potential for documentation

generation – especially industrial models




Thank You for Your Attention!


Contact: [email protected]


References

!   Beckmann, C., Consolvo, S., & LaMarca, A. (2004). Some Assembly Required: Supporting End-User Sensor Installation in Domestic Ubiquitous Computing Environments. In UbiComp 2004: Ubiquitous Computing SE - 7 (Vol. 3205, pp. 107–124). Springer Berlin Heidelberg.

! Antifakos, S., Michahelles, F., & Schiele, B. (2002). Proactive Instructions for Furniture Assembly. In Proceedings of the 4th international conference on Ubiquitous Computing (pp. 351–360). London, UK, UK: Springer-Verlag.

!   Niels, P. (2013). Intelligente Augmented Reality Handbücher Zeigen, wie’s geht - Werkerunterstützung für die Fabrik der Zukunft. Retrieved July 16, 2013, from http://av.dfki.de/projects_recent/ar-handbook

! Laugwitz, B., Held, T., & Schrepp, M. (2008). Construction and Evaluation of a User Experience Questionnaire. In A. Holzinger (Ed.), HCI and Usability for Education and Work SE - 6 (Vol. 5298, pp. 63–76). Springer Berlin Heidelberg.

Andrei Miclaus – Modellgetriebene Generierung natürlichsprachlicher Benutzeranleitungen

Please see more in the paper

Presentations & Public Speaking

Internet of Things Presentation - Document Generation Study