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The ZDF App Universe 07.06.2014, UX Camp Europe, Berlin

The ZDF App Universe

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Page 1: The ZDF App Universe

The ZDF App Universe07.06.2014, UX Camp Europe, Berlin

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The ZDF App Universe

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The ZDF App Universe Is a running process

ZDFmediathekZDFheute SotchiSmartphone Tablet Smartphone & Tablet Smartphone & Tablet

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ZDFheute - finally for Smartphone

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ZDFheute auf dem Smartphone

„We are not suppliers. Partnership gets the best results.“

Erik Spiekermann

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What do we want?

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What do we want?

We will not be the first app, but we want to raise the bar for News Apps.

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Nativ vs. Hybrid

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Nativ vs. Hybrid

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Nativ vs. Hybrid

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iOS5? No.

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iOS5? No.

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Experience-Lifecycle

Start in den Tag Unterwegs Bei der Arbeit Couching Zu Bett gehenUnterwegs

tagesschau begleitet mich durch den Tag

Userstoryboard

Schneller ÜberblickNachrichtenüberblick

heute in 100s

heute journal+

Letzter BlickErleben

Eilmeldung

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Experience-Lifecycle

Start in den Tag Unterwegs Bei der Arbeit Couching Zu Bett gehenUnterwegs

tagesschau begleitet mich durch den Tag

Userstoryboard

Schneller ÜberblickNachrichtenüberblick

heute in 100s

heute journal+

Letzter BlickErleben

Eilmeldung

The App is with the user the whole day

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Show-Lifecycle

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Concept & Design & Concept & DesignSomehow agile

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Die LascheDivides between quick overview and getting in more deep.

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Live is LiveLive is something special: the App changes slightly automatically

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Clockwork OrangeTranspoting an important Brand Element directly to the App

1 Developer

1 Designer

1 Evening

A few Beer

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plus!

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Mainzelmännchen

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ZDFheute auf dem Smartphone

„ZDF hat die Messlatte für Nachrichten Apps höher gelegt. Dafür zahle ich gern GEZ Gebühren.“

Appstore Nutzer

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ZDFheute iPad - News are Landscape

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„Do one thing everyday, that scares you.“Eleanor Roosevelt

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Let‘s go just landscapeZDFheute for iPad will not support portrait-mode

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The screen is huge, we want to lead the eye

1. Try

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The screen is huge, we want to lead the eye

2. Try

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The screen is huge, we want to lead the eye

3. Try

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The screen is huge, we want to lead the eye

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Being simple means to leave open space

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Mobile FirstThe Website follows the iPad App

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The ZDF App Universe With the ZDFheute Apps we set the basis.

ZDFheute

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Full success

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"This was one of the smoothest projects I did in my whole career."

ZDF

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ZDFmediathek - the „watch-box“ becomes easy

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“If you can't explain it to a six year old, you don't understand it yourself.”

Albert Einstein

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Where we had to start from

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Having a look at the problems

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Having a look at the problems

Performance is an experience-killer!

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Goals for the new Apps

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Goals for the new Apps

Brand Experience becomes important

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Goals for the new Apps

New features are not that important.

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Content Lifecycle

Vorschau Live VoD Bald weg

Trailer Live

Stream

Ganze

Folge

Ganze

Folge

Video Formate

Das werde ich schauen

Das schaue ich

Das mag ich

Das dürft ihr nicht verpassen

Social Kommunikation

How does a TV-Show „live“?

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Structure - not that easyShow, Show-channels, Topics, Topic-channels, Categories

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Structure - not that easyShow, Show-channels, Topics, Topic-channels, Categories

Important Meta-Rule:

Fast way to the video: if possible at least one video should be directly available from every page of the app.

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Keeping in mind the ZDF App UniverseMake use of the UX/UI Paradigms of the ZDFheute Apps

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Keeping in mind the ZDF App UniverseMake use of the UX/UI Paradigms of the ZDFheute Apps

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Mediathek DesignDoes the design really have to be oriented on the Website?

We gave it a try...

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Mediathek Design: Color!And we decide together with the customer to go a new way.

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The ZDF App UniverseMake use of the UX/UI Paradigms of the ZDFheute Apps

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The ZDF App UniverseWe are not totally dogmatic!

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Watched lastNew and small but nice.

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Watched lastNew and small but nice.

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Custom DropdownA standard picker somehow did not do the job.

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My Videos ListOnly there, if I need it

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My Videos List„No matter how cool your interface is, it would be nice, if there were less of it.“

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My Videos List„No matter how cool your interface is, it would be nice, if there were less of it.“

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The ZDF App Universe Mediathek Apps are based on the ZDFheute Apps.

ZDFheute ZDFmediathek

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The users say, this was the right way

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The ZDFMediathek Apps are THE example for UX as a Killer Feature.

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Sotchi in the ZDFmediathekOlympic games as we always wanted it to be

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„With great power comes great responsibility.“Spiderman

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Sotchi HAS to be part of the Mediathek

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Be carefulThe extremyl successful ZDFMediathek Apps must not loose quality!

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WorkshopHow do Olympic Games work? And how do the work at the ZDF?

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Event-Lifecycle - next Step

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EventErsehnen

Informieren und Termine freihalten

Event-Lifecycle - next Step

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EventErsehnen Erleben

Live-Dabei sein: Zuhause, Kneipe, Stadion

Event-Lifecycle - next Step

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EventErsehnen Erleben Erinnern

Highlights mit Freunden analysieren

Event-Lifecycle - next Step

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Ersehnen Erleben Erinnern

The most important User-Demands

Ich möchte live Olympia schauen

Ich möchte Olympia Kompakt in Videoclips sehen

Ich will wissen was jetzt, oder später läuft

Ich will den Medaillenspiegel sehen

Ich möchte mir Archiv Clips vergangener Wettkämpfe ansehen

Ich möchte redaktionelle Tipps bekommen

Ich brauche einen Highlight Alarm

Ich möchte teilen/empfehlen

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Basis is the MediathekRe-use of the well-known navigation-elements. Modificated when necessary.

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Parallel: We need an EPGHow much pixels is an hour?

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Parallel: We need an EPGBe fast, be simple.

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The EPG for the whole MediathekFrom the very beginning produced to work in the main Mediathek as well.

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Watching Olympic games works differentWhich athlete is in the lead?

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Olympic NewsAs known from the ZDFheute App already.

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Mobile First - once moreThe Website follows the iPad Design.

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The ZDF App UniverseSotchi fits seamless into the Mediathek Apps and enhances them.

ZDFheute ZDFmediathek Olympia Special

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Olympic games as we always wanted it to be

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Watching the olympic games makes the most fun at the ZDF.

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Next: Fifa WM for the Mediathek

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Fifa WM - that how soccer on TV should be

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Fifa WM - that how soccer on TV should be

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Learnings

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Together for a better User Experience.

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Passion as crucial factor of success.

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Methods and Process vs Creativity?

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New features are not this important.

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But the implemented featureset has to be „flauschig“.

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Hybrid Apps are dangerous in terms of building a „flauschige“ App.

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User Experience and Performancebelong together even closer than we though.

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The impact of a good UX on the Brand is huge!

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The ZDFMediathek Apps proofed the existence of the Killer Feature UX to everybody.

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Fin.Thorsten JonasHead of Conceptwww.cellular.de

email: [email protected]: @dolbydigger