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Yes No 59 % 40 % 59% of them want to pay rent online. They will pay more rent for these amenities: 0% 5% 10% 15% 20% 25% 30% 35% Swimming pool Fitness center Onsite storage area Designated pet areas A garden or community garden A doorman or onsite security 35 % 34 % 26 % 25 % 21 % 17 % 80% of them consider rent as the most important factor in choosing a place to live. Rent Location Appearance 0% 80% 60% 40% 20% $ 26% 72% 80% 45% rely on recommendations to find a place to live. THINGS ABOUT YOUR TENANTS THAT MIGHT SURPRISE YOU Our summer 2016 American Renters Survey reveals what tenants value most. 7 Download our free 2016 American Renters Report buildium.com/rentersreport Source: 2016 American Renters Survey They want you to email or text —instead of calling. Email Text or messaging Voice call 0% 40% 30% 50% 20% 10% 53% 51% 46% 3 4 5 6 7 They like things quiet. Really quiet. 1 2 of tenants are considering moving out next year. 68% Word of Mouth Craigslist Zillow 0% 40% 30% 20% 10% 45% 44% 33% What else do tenants like, hate, and want more of? Find out. WHAT DO YOU LIKE MOST ABOUT WHERE YOU LIVE? 1. Location 2. Quiet 3. Neighborhood

7 Things About Your Tenants That Might Surprise You

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Page 1: 7 Things About Your Tenants That Might Surprise You

Yes

No59% 40%

59% of them want to pay rent online.

They will pay more rent for these amenities:

0% 5% 10% 15% 20% 25% 30% 35%

Swimming pool

Fitness center

Onsite storage area

Designated pet areas

A garden or community garden

A doorman or onsite security

35%

34%

26%

25%

21%

17%

80% of them consider rent asthe most important factor in choosing a place to live.

Rent Location Appearance

0%

80%

60%

40%

20%

$ 26%

72%80%

45% rely on recommendations to find a place to live.

THINGS ABOUT YOUR TENANTSTHAT MIGHT SURPRISE YOUOur summer 2016 American Renters Survey reveals what tenants value most. 7

Download our free 2016 American Renters Report

buildium.com/rentersreport

Source: 2016 American Renters Survey

They want you to email or text—instead of calling.

Email Text or messaging Voice call

0%

40%

30%

50%

20%

10%

53%51%

46%

3

4

5

6

7

They like things quiet. Really quiet.

1

2

of tenants are considering moving out next year.

68%

Word of Mouth Craigslist Zillow

0%

40%

30%

20%

10%

45% 44%

33%

What else do tenants like, hate, and want more of? Find out.

WHAT DO YOU LIKE MOST ABOUT WHERE YOU LIVE?

1.

Location2.

Quiet

3.

Neighborhood