1

9:40 AMAsset & Property

Management Challenges in 2017

Investing in your building’s maintenance program will save you significant costs down the line.

Pro Tip: A design professional can evaluate your building and provide a survey report to prioritize immediate, mid-term and long-term repairs, allowing you to properly plan and phase projects.

IREM 2017 Symposium Asset & Property Management Challenges in 2017

Author: Chris Krepcio, PE, Merritt Engineering

Author: Scott Sidman, Building Engines

Millennials: 54% of the workforce!

4

11:05 AMKeeping Up with the Joneses: Innovations in Multifamily Management & Next Gen Amenities &

Services

Author: J. Brian Peters

Satisfied & Engaged Residents are More Likely to Renew

Fig. 1. Renewal Intentions. Graph From Kingsley Associates, Rose 2016 Core Report Fig. 2.Satisfied at Move-in and Renewal. Graph From Kingsley Associates, Rose 2016 Core Report

Renewal Intentions Resident Satisfaction at Move-in & Renewal

Activating Amenity Spaces RoseLife App

Jeff Perlman

80%of NYC multifamily buildings are heated with steam

of residents in steam heated buildings have problems with heat (uneven heat, banging pipes, etc.)

7

12:10 PMOffice of the Future: Office

Redevelopment and Workplace Design

Author: Sara Queen

Highlights• Located at the center of Manhattan’s Hudson

Yards District• Integrated with Manhattan West, a master-

planned 7 MSF mixed-use community• Large floorplates, high ceilings, oversized

windows, upgraded mechanical systems• $300M redevelopment includes:

o New pleated glass facade with floor‐to‐ceiling windows on every floor, maximizing daylight penetration while reducing solar heat gain

o Full lobby renovation, upgraded and expanded elevators, and enhanced building systems

• 2-acre landscaped plaza, direct connection to a retail breezeway

Tower Specifications

Five Manhattan West

Design Architect REXExecutive Architect Adamson Associates ArchitectsBuilding Size 1.7M RSFFloors 16Structure Cast-in-Place ConcreteTypical Floor 104K RSF – 130K RSFFloor Heights 14’-0” / 16’-0” Floor to Ceiling

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1:05 PMHerding the Cats: The Secrets to Successfully Managing HOAs, Condo

& Coop Boards

Author: Brandon Osman, COOMetropolitan Pacific Properties, Inc.

Top 10 To-Dos When taking Over as New Management:

1. Over-Communicate

2. Organize and Prepare

3. Systematically Transfer Data

4. Expect Surprises

5. Understand Core Motivations

6. Meet Property Personnel

7. Listen, Learn and Observe

8. Set the Tone

9. Be Educators

10.Respect and Reciprocation