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When you first begin your career in real estate, you will more than likely start working with buyers. There are many reasons for this which is centered on your prospecting and trust issues. Typically sellers pay the commission and look for more experience which is why a Sales Associates will usually start out working as buyer Sales Associate. Regardless, you are a Sales Associate who wants to build a business and the buyers you work with will be your future sellers. It is important to build a good relationship with them so they will trust you with the sale of their home in the future. Being friendly, helpful, understanding, listening to their needs and maintaining constant communication and service are the keys to success. You want to become the buyer’s Sales Associate for life.
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Fundamentals In Real Estate Series Part 5 Working with Buyers
Pranav PandyaFranchise Development Manager
RE/MAX Mumbai Gujarat Maharashtra
RE/MAX Mumbai Gujarat Maharashtra
RECAP
• Part 1 - Getting Started• Part 2 - Marketing• Part 3 - Prospecting• Part 4 – Working with Sellers
RE/MAX Mumbai Gujarat Maharashtra
Today’s Agenda• Where do you find buyers?• What can be done to attract buyers?• Qualifying buyers• The buyer interview• Property selection• Showing property• Sample due diligence checklist• Overcoming objections• Safety considerations• The lowball offer• Seminar selling• Six mistakes buyers make
WHERE DO YOU FIND THEM?
RE/MAX Mumbai Gujarat Maharashtra
Ways to find buyers• Calls on property ads –
newspaper/magazine• Former clients, friends, center of
influence, etc• Open houses• Door knocking and cold calling• Clients with homes currently listed
RE/MAX Mumbai Gujarat Maharashtra
• Website inquiries• Social media• Generic promotion ads - bus benches,
billboards, etc• Referrals• Flyers, Just Sold/Just Listed inquiries• Office call duty inquiries• Office leads• Relocation referrals• Referrals from veteran Sales Associates
WHAT CAN BE DONE TO ATTRACT THEM?
RE/MAX Mumbai Gujarat Maharashtra
Sources of Obtaining Buyers
• Home matching service• Market evaluation • Market updates• Buyer information booklet • Home search plan• Pre-qualify• Buyer seminars
RE/MAX Mumbai Gujarat Maharashtra
Specific type of buyer
• First time buyer• Apartment buyer• Buyers looking in a specific neighborhood
area• Buyers who sign representation
agreements• New construction home buyer• Executive homes
QUALIFYING BUYERS
RE/MAX Mumbai Gujarat Maharashtra
Ask Questions
Financial Qualifying
Needs and Priorities
THE BUYER INTERVIEW
RE/MAX Mumbai Gujarat Maharashtra
• A Buyer Presentation include• Offer of purchase and sale agreement• Loan rate/financing information, if needed• Articles on market conditions and statistics• Your newsletter• Testimonials• Area information• Relocation information, Utilities info.,
moving with kids info., property tax info.
RE/MAX Mumbai Gujarat Maharashtra
• Schools, Utilities, Amenities information• Home Buyer Plan of your city• Buyer representation Agreement• Want / needs form• Buyer Guide• Closing cost information• Agency brochure• Your resume, personal brochure with contact
information• Company brochure / Profile
RE/MAX Mumbai Gujarat Maharashtra
• Obtain all the relevant buyer information• Names• All phone numbers incl. business, emergency• E-mail addresses• Employment details, where, for how long• Family members names and ages, education
requirements• If out of town, where family and friends are
located
RE/MAX Mumbai Gujarat Maharashtra
• Discuss Finances• Employment history /Down payment /Loan
• Discuss Buyers’ Needs and Wants• Discuss and Sign Buyer Representation
Agreement• Review Purchase Agreement• Discuss Procedure Followed for Viewing
Homes• Keep in Constant Contact
PROPERTY SELECTION
SHOWING PROPERTY
DUE DILIGENCE CHECKLIST
RE/MAX Mumbai Gujarat Maharashtra
• Professional Property Inspections
• Protect Yourself and Your Client
• Presenting an Offer
• Negotiation
OVERCOMING OBJECTIONS
RE/MAX Mumbai Gujarat Maharashtra
• Typical Objections
• Handling Objections
• Other Buyer Objections
• Commission Cutting
SAFETY CONSIDERATIONS
THE LOWBALL OFFER
SEMINAR SELLING
6 MISTAKES BUYERS MAKE
RE/MAX Mumbai Gujarat Maharashtra
1. Not Pre-qualified
2. Don’t shop for a mortgage
3. Don’t get professional inspections
4. Don’t use a professional Sales Associate
5. Buy first
6. Don’t know the cost of buying
RE/MAX Mumbai Gujarat Maharashtra
Thank You