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- O v e r v i e w - ABOUT EQUIEM
What is Equiem? A new generation approach to connecting and enhancing hyper-local communities.
ABOUT EQUIEM
Goal of Equiem’s technology
To create a cohesive digital ecosystem, or “truly digital building”, which uses multiple digital products or “touch-points” to improve efficiency and happiness in a work-place.
ABOUT EQUIEM
Building Owners Connecting commercial office space
Building Managers
Leasing Agents
Prospective Tenants
Office Workers
Food & BeverageSponsors
Retailers
Concierge Equiem Tenant Portal
ABOUT EQUIEM
Created by and for building owners
Equiem’s technology and managed service platform is designed to improve the performance of an asset; increasing tenant satisfaction, improving communication, supercharging retailers and supporting leasing initiatives.
ABOUT EQUIEM
A fully managed solution
Equiem provides a hosted, secured and managed technology solution, which is under active development.
Additionally, Equiem brings digital marketing, design, retail and communications expertise and resources to activate, engage and maintain each building community.
ABOUT EQUIEM
Hyper-local online network for vertical villages
Improved communication
with tenants
Aggregation and analysis of end user data
Supercharging local retailers &
suppliers
Efficient use of technology
Increased tenant
satisfaction
Attraction of high net worth tenants
Equiem
ABOUT EQUIEM
The Equiem Effect
Attract & retain quality tenants
Supercharge retail
tenants & local
businesses
Better understand
and communicate
with end users
Capital Value Uplift
ABOUT EQUIEM
The Portal
Our cornerstone product, the Portal provides a new generation way to connect a precinct and create a digital community.
It is a platform designed to provide a level of convenience and amenity previously unseen in an office environment.
A Private Service
Tenants will access the @Chifley Portal by signing up using their work email address.
The portal is a private service viewable and accessible only by Chifley tenants.
THE GAME-CHANGER
User Profiles
• Each registered tenant has a Portal profile, tied to their company
• Users earn points by using the Portal
• Points are used in a building loyalty + rewards program
• A database of the Chifley community is created which dramatically improves the effectiveness of tenant communications and retail offers
THE GAME-CHANGER
Portal Sections
Home Store Events News Concierge Community Facilities
PREMIUM PORTAL
Home
• Main landing page of the site after logging in
• Provides an overview of all the top content from each of the other sections
• Personal dashboard of users recent activity
• Shortcuts to users favourite items and actions
PREMIUM PORTAL
Store
• Specifically designed for time-poor individuals
• Users can order coffee, breakfast, lunch, snacks, alcohol, gifts, flowers, groceries, technology accessories, everyday essentials and more
• All products from Chifley Plaza suppliers
• Items delivered to users desk by the existing Chifley concierge team
PREMIUM PORTAL
PREMIUM PORTAL
Events
• List of Chifley Tower and Plaza events
• Plus curated hand-picked events from Sydney
• Portal users can RSVP to events and see a list of those who have already RSVP’d
PREMIUM PORTAL
News
• List of the latest news from Chifley management
• Plus curated hand-picked news from Sydney
• Also the source for the latest store promotions, competitions and portal specific initiatives & updates
PREMIUM PORTAL
Concierge
• Connect with the Concierge team in the lobby directly
• View a list of the Concierge’s most popular services and make a request
• Read their reviews of local Sydney bars and restaurants
PREMIUM PORTAL
Community
• View photos of precinct colleagues in the gallery
• Converse and connect with other tenants on the community board
• Post items for sale, a question or ideas for other tenants or building management
PREMIUM PORTAL
Facilities
• Links and login to works request system
• Meet the property management team
• Download tenancy manuals and other relevant tenant documents
• Review schedules for warden training and similar building activities
• View deliveries and goods lift information
PREMIUM PORTAL
- Te n a n t E n g a g e m e n t - PORTAL USER STORIES
Tenant engagement: A few of our favourite Portal User Stories
“I absolutely LOVE LOVE LOVE the new Darling Park Portal service. It is practical, efficient and how incredible that with a click or two you can order your breakfast or lunch and conveniently get it delivered to your desk?
I tell ALL my family and friends how lucky I am to work in such a beautiful building and to have the Portal service that comes with it - so revolutionary!! Thank you.”
TENANT ENGAGEMENT
“
“
Tenant engagement: A few of our favourite Portal User Stories
I entered in one of the competitions from the Portal, really didn’t expect it but ended up winning two Paddock tickets to the F1! Thank you again Rialto!
“
TENANT ENGAGEMENT
Tenant engagement: A few of our favourite Portal User Stories
ATTENTION ALL TENANTS - What would you like to see in the vacant café space on the ground floor? Lorenz Grollo
10% of the users responded with close to 100 suggestions and comments. Mr Huang Jin opened early 2013 and is now one of Rialto’s most successful retailers.
“
TENANT ENGAGEMENT
Supercharging retailersWhen Nashi launched their new “Pho” soup to Portal users, they were so overwhelmed with orders they had to re-fill 3 times from another outlet!
It is great to see the success of the system, as demonstrated by the huge increase in sales. We are glad to be a part of it Nashi
“
TENANT ENGAGEMENT
It’s about real data
Open rates and click rates are measured, demonstrating interests, preferences and engagement with tenants.
TENANT ENGAGEMENT
It’s about real data
Monthly & Quarterly reports are provided. The value of this data is measurable in improved investment decisions.
TENANT ENGAGEMENT
- B e y o n d t e c h n o l o g y - COMMUNITY ACTIVATION
BEYOND TECHNOLOGY
Equiem is not just a technology company. Along with our products we
deliver expertise, advice, content creation, brand management, retail and community activation. We will work with
you to create a thriving digital community.
BEYOND TECHNOLOGY
Portal Activation and Community Building
• We work closely with retailers and building management to support the activation of the localised community both online and offline
• This involves generating and executing placemaking events, campaigns and promotions
• With the end-goal of creating an active, thriving community facilitated through the Portal
Thank You.