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Drivers and facilitators of employee engagement by Sunnie Tölle. Presentation from the second BeeSocial Event at Impact Hub Zurich hosted by Beekeeper.
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Drivers and Facilitators of Employee Engagement
Sunnie Jaye Tölle
Founder & CEO Inspire 925 GmbH
@inspire925 #beesocial
The Average Swiss Company
29% engaged 50% disengaged 21% actively disengaged
Source: „State of the American Workplace.“ Gallup. 2013
21% higher productivity
37% less sick leave
48% fewer safety incidents
22% more profitability
High Engagement Organizations
Source: Gallup. 2012. „Q12 Meta-Analysis.“ http://strengths.gallup.com/private/resources/q12meta-analysis_flyer_gen_08%2008_bp.pdf
What do high engagement organizations do differently?
long-term continuous attention
short-term irregular attention
proactive, strategic reactive, random
?
? ?
Great Places To Work Switzerland Rank 2009 2010 2011 2012 2013 2014
1 Google Cisco Cisco Cisco Google Cisco
2 Cisco HilA HilA MicrosoC Cisco MicrosoC
3 MicrosoC MicrosoC MicrosoC Accenture MicrosoC Ebay
4 Biogen Idec Federal Express Federal Express
Federal Express
Autodesk Development
Autodesk Development
5 Federal Express AboP Accenture Philips HilA Biogen Idec
6 AboP Biogen Idec Autodesk Development
Autodesk Development
Federal Express
Federal Express
7 Hugo Boss Ticino
Phillips AG Zühlke Engineering
Mc Donald‘s Mc Donald‘s Accenture
8 ABB Schweiz Mc Donald‘s Mc Donald‘s Dow Europe AG
Hugo Boss Ticino
Mc Donald‘s
SBB: Sharing Is Caring
ETH ieLab: Breakfast Lottery
Swissôtel: Talk! Employee Community
„Talk – Join the Conversation!“
Description
Beekeeper has created an exclusive virtual environment for Swissôtel consisting of mobile apps, a website, a blog and newsletters, all named after our collaboration: “Talk – Join the conversation!”. In this environment all Swissôtel colleagues are encouraged to express their thoughts and ideas, take part in ongoing conversations and help each other out.
Steps to become a “Swissôtel-Bee” 1. Go to swissotel.beekeeper.io 2. Register with a @swissotel.com email address 3. Choose a nickname, password and your gender 4. Confirm your email address 5. Start talking
Features in “Talk”: You can start a discussion with your ideas, thoughts and comments here
Writing a Post Commenting a Post
Liking a Post / Comment Writing a Private Message
Impression of Look and Feel of “Talk”
Mobile Application Website
A Beekeeper – Swissôtel Collaboration
Reading TALK is always interesting. Ideas and topics come to my mind. It generates more thoughts and ideas and makes you think: “hmm… that’s interesting, it can be also helpful to me, both at work and at home”
Team Manager
11
30%
20%
10%
0% 1 2 4
0"
20"
40"
60"
80"
100"
120"
140"
5/1/13" 5/15/13" 5/29/13" 6/12/13"
Ac.vity"Index"
Users"
Call"with"Success"Partners""
Roadshow""
NewsleFer""
NewsleFer""
NewsleFer""
TALK!"Meetup"
3 5 6 Week #
Penetration
The community reached a penetration of 30% among the workforce within six weeks
What was the TALK! Community used for?
• Exchanging thoughts and ideas for improvement.
• Sharing best practices and achievements.
• Giving peer-to-peer feedback and recognition to other colleagues.
• Opening up a casual and informal communication channel across
departments and geographies.
New Book in October 2014: „Inspired at Work“
Thank you & Keep in Touch
Tweet @inspire925, #beesocial Linkedin linkedin.com/company/inspire-925 Like facebook.com/inspire925 Email [email protected] Web www.inspire925.com