Eliances secret session Bob Ruotolo throttle up hiring

‘Secret Session Throttle Up’

Copyright 2015 Eliances. All Rights Reserved

Dr. Bob RuotoloQuantum Performance Institute, LLC [email protected]



Hiring and Selection for

Business Owners & Managers

“Finding The Right Players For Your Team”


Part 1-Enhancing Your Hiring & Selection Process

Identifying – Retaining – Developing

“Your most valued resource and asset!”

‘Secret Session Throttle Up’Top 10 Business Issues for North American Executives

1. Attracting and retaining loyal customers2. Increasing market share3. Attracting and retaining skilled employees4. Cutting costs via improved productivity and efficiency 5. Building a responsive, reflexive organization6. Improving productivity7. Planning and designing the strategy for the business8. Using technology for competitive advantage9. Balancing short-term goals with long-term strategy10. Focusing on core competencies

‘Secret Session Throttle Up’Startling Statistics• 51% of polled workers want to leave their jobs• 75% of those wanting to leave will likely do so

within the year• Average cost of hiring the wrong person for the

wrong job is:• When base compensation is $100,000 or less the cost is

14 times salary• When base compensation is $100,000-$250,000 the cost

is 28 times salary

‘Secret Session Throttle Up’Thriving On Results: Capability Development

STRATEGIC MANAGEMENT•Vision/Mission•Values/Beliefs• Key Result Areas

SELF MANAGEMENT •Goal Achievement•Personal discipline•Tools/Techniques

BUILDING RELATIONSHIPS •Stakeholder identification•Influencing Skills

SELF MOTIVATION•Positive mental conditioning•Tools/Techniques

‘Secret Session Throttle Up’The Business as a “System”THE BUSINESSENVIRONMENT

OPERATIONS

Integrated Processes

STRATEGY Environmental Change Drivers Vision and Strategy Business PlanOPERATIONS Structure Work Processes Systems and Technology Continuous ImprovementPEOPLE Leadership/Human Capital Performance Management Rewards Culture Communication and Feedback

Organization C

apability

Results

OU

TPUTS

PEOPLE

InnovativeProducts

AndServices

STR

ATEG

YMarkets

CustomersOpportunity

INPU

TS

‘Secret Session Throttle Up’Today’s Challenge:

“To produce more with fewer employees for customers who demand more for less”

Bill J. BonnstetterPresident and CEOTarget Training International, Ltd.

‘Secret Session Throttle Up’Is This Your Challenge?

Do you have the talent to meet this challenge?

‘Secret Session Throttle Up’The Workplace has Changed!

• Managing – Leading• Tangible – Intangible• Customer Service in every job

Jobs have changed!

‘Secret Session Throttle Up’SECRET #1

Change your own mindset• Think in terms creating, filling, retaining great talent in Positions

rather than using the term JOB

• Why? JOB stands for “Just over broke!” We want to hire people who desire a CAREER rather than a JOB

‘Secret Session Throttle Up’Secret # 2

All Positions require the right Talent

for OPTIMUM

performance

‘Secret Session Throttle Up’Jim Collin’s “Good to Great”Metaphor for Talent

• Have the right bus!• With the right seats!• And the right people in the right seat!


If the Job could talk, it would identify the Talent it needs

• Knowledge• Hard skills• Behavior• Rewards/Culture• Personal skills

‘Secret Session Throttle Up’Things People Bring to Work:

• Personal Skills• Experience• Knowledge• Ways of Valuing• Hard Skills• Behavior

‘Secret Session Throttle Up’Secret # 3

The Iceberg - Model of Competencies• Skill and knowledge are most

easily identifiable; as the job gets more complete, other competencies become primary differentiators

• Differentiating competencies, like most of the iceberg, are hidden and are difficult to identify

Knowledge

Skill

Social Role

Self-Image

Trait

Motive

‘Secret Session Throttle Up’Below the Waterline Competencies

are Definable and Measurable • Achievement

• Tenacity

• Self-Confidence

• Persuasion

• Self-Control

• Relationship Building

• Interpersonal Sensitivity

• Customer Service

• Concern for Order

• Analytical Ability

• Use of Influence Strategies

• Flexibility

• Initiative

• Organizational Awareness

• Technical Skills

Knowledge

Skill

Social Role

Self-Image

Trait

Motive

‘Secret Session Throttle Up’Turnover Matters!

Corporate Value

High turnover = Lower value

Low turnover = Higher value

‘Secret Session Throttle Up’Key Performance Words:

•Commitment

•Accountability

‘Secret Session Throttle Up’Secret #4

Benchmark Positions, Not People!



Hire for Skills…Fire for Attitude



Match the Position to the right Employee Talent

Start with defining the Position!(Position Description)

Purpose statement: Why does this position exist????



•Specific

•Measurable

•“Key” to the Position achieving SUCCESS



If it’s so easy…Why Aren’t We There?

One word: BIAS



Move toward theSolution

Secret #5

Eliminate BIASthrough the objectivity of a

Complete Talent ManagementSystem



Complete Talent ManagementSystem

• Key Processes:• Hiring and selection• Performance management and development• Career management and development• Leadership development• Succession



Questions to consider:• Do we have-

• a clear and shared Strategic Framework?• a goal setting & alignment process?• an effective performance and development review

process?• Talent review process?• awareness of the latest technologies & methodologies

for staffing?• Benefit and Incentive Programs?



Summary• The way we need to view Jobs has changed• Old ways of selection do not meeting current

needs• Superior employee performance is a must for

businesses to prosper• There is a need to implement a complete talent

management system• Start by listening to the Position talk

‘Secret Session Throttle Up’The Business as a “System”THE BUSINESSENVIRONMENT

OPERATIONS

Integrated Processes

STRATEGY Environmental Change Drivers Vision and Strategy Business PlanOPERATIONS Structure Work Processes Systems and Technology Continuous ImprovementPEOPLE Leadership/Human Capital Performance Management Rewards Culture Communication and Feedback

Organization C

apability

Results

OU

TPUTS

PEOPLE

InnovativeProducts

AndServices

STR

ATEG

YMarkets

CustomersOpportunity

INPU

TS


Dr. Robert Routolo

Quantum Performance

Institutedrbob@quantumper

formance.net

Jennifer KahtzLive Your Destiny

[email protected]

Jim Miller

[email protected]

Mitch Bolnick

The Excel Consulting Groupmitchell.bolnick

@gmail.com


At The Office Pile (the TOP)

2501 N. 7th St.Phoenix, AZ 85382

Join us for a wine & cheese

party!

February 10th

5pm-7pm$49.00

Please note this is a non Eliances event

Recruiting & HR

Eliances secret session Bob Ruotolo throttle up hiring