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Employee Engagement
EnemyThe enemy of my enemy is my friend
BIG I.T. JOBS
Measure and Adapt
BIG I.T. JOBS
Signal to noise ratio
BIG I.T. JOBS
Increase Cycle TimeIntended Direction Actual Direction
Don’t wait till here
Catch them here
And here
BIG I.T. JOBS
eNPS(Employee Net Promoter Score)
“On a scale of 1 to 10, how likely are you to recommend this company as a place to work?”
10 9 8 7 6 5 4 3 2 1 0
Promoters Passives Detractors
eNPS = Promoters (%) – Detractors (%)
BIG I.T. JOBS
UP THEIR GAME
RIGHT NOWperhaps more than in the last 20 years
HUMAN RESOURCE JOBSare some of
THE MOST IMPORTANTRoles in business, forcing HR to