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Greatest Hits InMail Best Practice Africa Muñoz Customer Success Consultant LinkedIn Harry Dhebar Customer Success Consultant LinkedIn #intalent

Greatest Hits: InMail Best Practices | Talent Connect London 2014

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Find tips on enhancing your InMail messaging and how to make data-driven decisions to connect the right candidate with their next dream job. Continue your talent acquisition transformation at Talent Connect 365: http://linkd.in/1z8YEaf

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Page 1: Greatest Hits: InMail Best Practices | Talent Connect London 2014

Greatest Hits InMail Best Practice

Africa Muñoz  Customer Success Consultant

 LinkedIn

 Harry Dhebar  Customer Success Consultant

 LinkedIn

#intalent

Page 2: Greatest Hits: InMail Best Practices | Talent Connect London 2014

Music expresses that which cannot be said and on which it is impossible to be

silent.  – Victor Hugo

#intalent

Page 3: Greatest Hits: InMail Best Practices | Talent Connect London 2014

#intalent

Page 4: Greatest Hits: InMail Best Practices | Talent Connect London 2014

#intalent

Page 5: Greatest Hits: InMail Best Practices | Talent Connect London 2014

#intalent

Page 6: Greatest Hits: InMail Best Practices | Talent Connect London 2014

 Oops!…  I did it again…

 – Britney Spears

#intalent

Page 7: Greatest Hits: InMail Best Practices | Talent Connect London 2014

Common InMail Pitfalls !

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Page 8: Greatest Hits: InMail Best Practices | Talent Connect London 2014

We give them way too much information! They may opt out before ever speaking with us.

Common InMail pitfalls

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Page 9: Greatest Hits: InMail Best Practices | Talent Connect London 2014

Common InMail pitfalls

We make it all about us! Prospects should feel special, not like they have to do you a favour.

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Page 10: Greatest Hits: InMail Best Practices | Talent Connect London 2014

We make the prospect feel like a number. This message is an obvious template – nothing personalised, nothing to grab attention.

Common InMail pitfalls

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Page 11: Greatest Hits: InMail Best Practices | Talent Connect London 2014

Act like a recruiter, think like a candidate.

 – Adaptation of Steve Harvey’s Act Like a Lady, Think Like a Man

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Page 12: Greatest Hits: InMail Best Practices | Talent Connect London 2014

Touch points along a prospect’s journey

1. Receives InMail

2. Visits your profile

3. Visits your company page

4. Views a job opportunity

5. Opts in or out

Each touch point is an opportunity to share your

employee value proposition

#intalent

Page 13: Greatest Hits: InMail Best Practices | Talent Connect London 2014

Touch points along a prospect’s journey

1. Receives InMail

2. Visits your profile

3. Visits your company page

4. Views a job opportunity

5. Opts in or out

#intalent

Page 14: Greatest Hits: InMail Best Practices | Talent Connect London 2014

Touch points along a prospect’s journey

1. Receives InMail

2. Visits your profile

3. Visits your company page

4. Views a job opportunity

5. Opts in or out

#intalent

Page 15: Greatest Hits: InMail Best Practices | Talent Connect London 2014

Touch points along a prospect’s journey

1. Receives InMail

2. Visits your profile

3. Visits your company page

4. Views a job opportunity

5. Opts in or out

#intalent

Page 16: Greatest Hits: InMail Best Practices | Talent Connect London 2014

Touch points along a prospect’s journey

1. Receives InMail

2. Visits your profile

3. Visits your company page

4. Views a job opportunity

5. Opts in or out

#intalent

Page 17: Greatest Hits: InMail Best Practices | Talent Connect London 2014

Touch points along a prospect’s journey

1. Receives InMail

2. Visits your profile

3. Visits your company page

4. Views a job opportunity

5. Opts in or out

#intalent

Page 18: Greatest Hits: InMail Best Practices | Talent Connect London 2014

Time to play the music!

#intalent

Page 19: Greatest Hits: InMail Best Practices | Talent Connect London 2014

#intalent

Page 20: Greatest Hits: InMail Best Practices | Talent Connect London 2014

Hello?... Is it me you are looking for?...

 – Lionel Ritchie

#intalent

Page 21: Greatest Hits: InMail Best Practices | Talent Connect London 2014

Top InMail Tip

  Personalise, personalise, personalise

1

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Page 22: Greatest Hits: InMail Best Practices | Talent Connect London 2014

Due to the personalisation (consequence of the

specialisation of the team) we got 54% RR when we were

having a 34% RR

Eva Roca, HR Manager - Softonic

Page 23: Greatest Hits: InMail Best Practices | Talent Connect London 2014

#intalent

Page 24: Greatest Hits: InMail Best Practices | Talent Connect London 2014

We no speak Americano…  - Original Song by Renato Carosone

#intalent

Page 25: Greatest Hits: InMail Best Practices | Talent Connect London 2014

Top InMail Tip

Speak the same language

2

#intalent

Page 26: Greatest Hits: InMail Best Practices | Talent Connect London 2014

We sent candidates an InMail asking them to solve a

problem, the response rate was huge.

Lynda Phillips – Recruiting Lead

Page 27: Greatest Hits: InMail Best Practices | Talent Connect London 2014

#intalent

Page 28: Greatest Hits: InMail Best Practices | Talent Connect London 2014

Sweet dreams are made of this... Who am I to disagree…

 - Eurythmics

#intalent

Page 29: Greatest Hits: InMail Best Practices | Talent Connect London 2014

Top InMail Tip

Sell a future, not a “today”

3

#intalent

Page 30: Greatest Hits: InMail Best Practices | Talent Connect London 2014

Laura Orsaria, HR Specialist - ELMEC

Page 31: Greatest Hits: InMail Best Practices | Talent Connect London 2014

#intalent

Page 32: Greatest Hits: InMail Best Practices | Talent Connect London 2014

On the road again…  - Willie Nelson

#intalent

Page 33: Greatest Hits: InMail Best Practices | Talent Connect London 2014

Top InMail Tips

  Be Mobile!

4

#intalent

Page 34: Greatest Hits: InMail Best Practices | Talent Connect London 2014

InMail on mobile

Prospects are on the go! Make that message short but impactful.

Page 35: Greatest Hits: InMail Best Practices | Talent Connect London 2014

#intalent

Page 36: Greatest Hits: InMail Best Practices | Talent Connect London 2014

And I… will always love you..ooouuuooo…

 - Whitney Houston

#intalent

Page 37: Greatest Hits: InMail Best Practices | Talent Connect London 2014

Top InMail Tip

Leverage on today´s work and build engagement through content

5

#intalent

Page 38: Greatest Hits: InMail Best Practices | Talent Connect London 2014

I´ve already sent InMails…now what?

EVP, industry related news, Jobs

“Be better at your job”

1:1 Personal touch

#intalent

Page 39: Greatest Hits: InMail Best Practices | Talent Connect London 2014

Vote for your favourite song Check in and vote via Polls in the LinkedIn Talent Connect app

1 Hello Lionel Ritchie

2 No Speak Renato Carosone

3 Sweet Dreams Eurythmics

4 On The Road Willie Nelson

5 Always Whitney Houston

#intalent

Page 40: Greatest Hits: InMail Best Practices | Talent Connect London 2014

 LinkedIn Recruiter > Reports > InMail Analytics InMail analytics reporting

#intalent

Page 41: Greatest Hits: InMail Best Practices | Talent Connect London 2014

New InMail Policies Overview

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Page 42: Greatest Hits: InMail Best Practices | Talent Connect London 2014

 Act like a recruiter, think like a candidate Summary

1 Personalise, personalise, personalise

2 Speak the same language

3 Sell a future, not a “today”

4 Be mobile and think about when you press “Send”

5 Build ongoing engagement by leveraging content

#intalent

Page 43: Greatest Hits: InMail Best Practices | Talent Connect London 2014

#intalent

Page 44: Greatest Hits: InMail Best Practices | Talent Connect London 2014

Here I am baby… Signed, sealed, delivered… (I'm yours…)

You got the future in your hands…  - Stevie Wonder

#intalent

Page 45: Greatest Hits: InMail Best Practices | Talent Connect London 2014

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