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Issues with COBRA Administration & How to Fix Them

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Page 1: Issues with COBRA Administration & How to Fix Them
Page 2: Issues with COBRA Administration & How to Fix Them

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Assuming COBRA Doesn’t Apply to you

• Threshold issue for COBRA compliance is whether COBRA even applies to you as an employer.

• The general rule is that COBRA applies to group health plans maintained by employers that have 20 or more employees.

• This includes private-sector employers, as well as state and local government employers.

• The rule includes a built-in exemption for those employers that have fewer than 20 employees.

• Employers may be aware that there is an exemption, but may not know exactly how it works.

• Depending on the circumstances, determining how many employees you have for COBRA purposes can be a complicated calculation.

Common COBRA Mistakes

Page 3: Issues with COBRA Administration & How to Fix Them

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Assuming COBRA Doesn’t Apply to you

• In general, COBRA will apply to employers that have 20 or more employees on more than

50 percent of the typical business days in the previous calendar year.

• This means that the calculation will apply for the entire calendar year; it does not change if

the number of employees goes up or down.

• So it can be dangerous to assume that you don’t have to offer COBRA if your staff levels

decrease.

• Also, take care to count employees of companies that are under common control and both

full- and part-time employees.

• A part-time employee counts a fraction: divide the number of hours the employee worked by

the number of hours required to be full time.

Common COBRA Mistakes

Page 4: Issues with COBRA Administration & How to Fix Them

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Assuming COBRA does not Apply to your Plan or Plans

• Once you have determined that COBRA applies to you as an employer, the next step is to

figure out whether your health plan is subject to COBRA.

• As noted above, COBRA applies to group health plans maintained by employers.

• A group health plan is an arrangement established to provide medical care to employees

and their families and can be provided in a number of ways, including through insurance or

a self-funded arrangement.

• A key point to note is whether the plan provides medical care.

Common COBRA Mistakes

Page 5: Issues with COBRA Administration & How to Fix Them

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Assuming COBRA does not Apply to your Plan or Plans

Examples of health plans that may be subject to COBRA include:

• Medical, dental, vision and prescription drug plans;

• Drug and alcohol treatment programs;

• Employee assistance plans or wellness programs that provide medical care;

• On-site health care;

• Health FSAs and HRAs; and

• Self-funded medical reimbursement plans.

Common COBRA Mistakes

Page 6: Issues with COBRA Administration & How to Fix Them

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Assuming COBRA does not Apply to your Plan or Plans

The following are examples of plans that may not be subject to COBRA if they do not offer medical care:

• Long-term care plans;

• Accidental death & dismemberment plans;

• Group term life insurance plans;

• Long-term and short-term disability plans;

• Wellness programs or employee assistance programs that do not provide medical care;

• Exercise or fitness centers; and

• On-site first-aid facilities.

Common COBRA Mistakes

Page 7: Issues with COBRA Administration & How to Fix Them

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Assuming COBRA does not Apply to your Plan or Plans

• Another potential pitfall to keep in mind is assuming that cancelling or terminating a health

plan means that COBRA obligations terminate as well.

• If an employer terminates one plan, but continues to provide any group health plan, the

obligation to provide COBRA coverage continues.

• Determining COBRA obligations in this type of situation can be especially complex when

there is a merger or acquisition involved.

Common COBRA Mistakes

Page 8: Issues with COBRA Administration & How to Fix Them

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Forgetting About State Law

• Many states have enacted what are commonly referred to as "mini-COBRA" laws, which

typically require continuation of group health plan coverage provided by employers with

fewer than 20 employees.

• States may also have different requirements for employee eligibility and different maximum

periods of coverage.

Common COBRA Mistakes

Page 9: Issues with COBRA Administration & How to Fix Them

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Not Sending Required Notices or Providing Inaccurate or Insufficient Information in the

Notices

• Group health plans are required to provide qualified beneficiaries with specific notices

explaining their COBRA rights, with very specific requirements as to what information must

be included in these notices.

• One way to avoid mistakes is to use the Model General Notice and the Model Election

Notice provided by the U.S. Department of Labor, filling in the blanks with your plan

information. Other notices, such as the Notice of Unavailability of Continuation Coverage

and the Notice of Early Termination of COBRA Coverage, should be sent to qualified

beneficiaries as necessary.

Common COBRA Mistakes

Page 10: Issues with COBRA Administration & How to Fix Them

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Common COBRA Mistakes

Not Sending Required Notices or Providing Inaccurate or Insufficient Information in the

Notices

• It is also important to have procedures in place for keeping track of when and to whom

notices are sent.

• Consider using a form of delivery that will provide documentation that the notice was

delivered (such as a return receipt or other written proof of delivery).

• In the event a qualified beneficiary asserts that he or she did not receive a required COBRA

notice, these records can provide evidence of your compliance.

Page 11: Issues with COBRA Administration & How to Fix Them

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Common COBRA Mistakes

Correcting Not COBRA Notice provided

• Send or Resend Election Notice

No COBRA Coverage provided

• Consider offering retroactive coverage

• Consider Offering Prospective Coverage When Notice Is Very Late

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Common COBRA Mistakes

An employer that discovers a failure to offer COBRA coverage should take immediate

steps to correct it. The urgency is due to the variety of possible consequences

mentioned below:

• IRS excise tax penalties for failure to comply with COBRA;

• ERISA $110 per day statutory penalties for failure to provide certain notices plus the

possibility of extra-contractual damages under COBRA's special “other relief” provision;

• lawsuits to compel coverage, which can create liability for attorneys' fees as well;

• increased risk of adverse selection (i.e., of incurring obligations in the future to qualified

beneficiaries who would decline COBRA coverage now); and

• possible inability to terminate COBRA coverage even if the qualified beneficiary became

covered under another group health plan.

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Common COBRA Mistakes

Failing to Include the Spouse (and Other Qualified Beneficiaries) When Sending

Required Notices

• In certain circumstances, a COBRA notice must be given not only to the employee but also

to the spouse and/or other qualified beneficiaries.

• A plan may generally satisfy the requirement to provide notices under COBRA to a covered

employee and his or her spouse by furnishing a single notice addressed to both if, on the

basis of the most recent information available to the plan, the two reside at the same

location.

• Similarly, there is typically no requirement to provide a separate notice to dependent

children who share a residence with a covered employee or the employee's spouse to

whom proper notice is provided.

Page 14: Issues with COBRA Administration & How to Fix Them

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Common COBRA Mistakes

Failing to Include the Spouse (and Other Qualified Beneficiaries) When Sending

Required Notices

• To minimize the possibility of errors involving notice recipients, employees should be

required (and periodically reminded) to notify the plan administrator promptly of a

separation, divorce, or any other event that results in a spouse and/or dependents no longer

living at the same address as the employee.

• The plan should also have procedures in place to ensure that any changes in address are

promptly and accurately recorded.

Page 15: Issues with COBRA Administration & How to Fix Them

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Common COBRA Mistakes

Not Recognizing When a Qualifying Event Has Occurred

The employer is responsible for notifying the plan administrator (if other than the employer)

within 30 days of the following qualifying events:

• Termination or reduction in hours of employment of the covered employee;

• Death of the covered employee; or

• The covered employee becoming entitled to Medicare.

Page 16: Issues with COBRA Administration & How to Fix Them

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Common COBRA Mistakes

Not Recognizing When a Qualifying Event Has Occurred

• A reduction of hours occurs whenever there is a decrease in the hours that a covered employee is required to work or actually works (such as an absence from work due to disability or a temporary layoff but not including absences due to FMLA leave), but only if the decrease is not accompanied by an immediate termination of employment.

• If a group health plan measures eligibility for coverage by the number of hours worked in a given time period, and an employee covered under the plan fails to work the minimum number of hours during that time period, the failure to work the minimum number of required hours is a reduction of hours of that covered employee's employment and a COBRA qualifying event.

• Note that the plan must have established procedures for how qualified beneficiaries can provide notice of a divorce, legal separation or child’s loss of dependent status, including how, and to whom, notice should be given, and what information must be included in the notice.

Page 17: Issues with COBRA Administration & How to Fix Them

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Common COBRA Mistakes

Miscalculating the Period of COBRA Coverage

• Employers must offer employees and other qualified beneficiaries the maximum period of

COBRA coverage to which they are entitled.

• The type of qualifying event determines who the qualified beneficiaries are and the amount

of time the plan must offer health coverage to them under COBRA.

Page 18: Issues with COBRA Administration & How to Fix Them

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Common COBRA Mistakes

Miscalculating the Period of COBRA Coverage

• In certain circumstances, qualified beneficiaries entitled to 18 months of COBRA coverage

may be entitled to a disability extension of 11 months (for a total maximum period of 29

months), or an extension of an additional 18 months due to the occurrence of a second

qualifying event (for a total maximum period of 36 months).

• Your plan rules, as well as your election notice for any offer of an 18-month period of

COBRA, should describe the notice required in either instance for the qualified beneficiary

to request an extension of COBRA.

• Also keep in mind that certain events, such as failure to pay premiums, may justify

termination of COBRA before the end of the maximum period of coverage.

Page 19: Issues with COBRA Administration & How to Fix Them

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Common COBRA Mistakes

Miscalculating the Period of COBRA Coverage

Special rules of Health FSA is an excepted Benefit:

• Coverage period is only to end of the plan year,

• COBRA coverage does not have to be offered if account is overspent.

Page 20: Issues with COBRA Administration & How to Fix Them

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Common COBRA Mistakes

Charging the Incorrect Amount

• A health plan may charge COBRA QBs for the cost of providing COBRA coverage. It may

require QBs to pay up to 102% of the “applicable premium” for the plan. In the case of a

disability extension, it may charge up to 150% of the applicable premium for certain QBs.

• The applicable premium is the cost to the plan of providing coverage.

• For insured plans, the applicable premium is usually equal to the insurance premium paid to

the insurance carrier.

• However, the calculation can be more difficult for self-funded plans and can be determined

using past costs or an actuarial estimate of future costs.

• The applicable premium is the total cost to the plan for providing coverage, so it includes

both employer- and employee-paid portions and can also include the administrative cost of

providing COBRA coverage.

Page 21: Issues with COBRA Administration & How to Fix Them

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Common COBRA Mistakes

Charging the Incorrect Amount

• The plan must calculate the COBRA applicable premium in advance for a 12-month

“determination period.”

• The plan can choose any 12-month period to be the determination period, but it must remain

consistent every year.

• The COBRA premium may be changed for a new determination period if the applicable

premium changes and there are certain limited situations where the COBRA premium may

be changed during the determination period (for example, if the QB changes coverage to

another benefit package with a higher applicable premium)

Page 22: Issues with COBRA Administration & How to Fix Them

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Common COBRA Mistakes

Charging the Incorrect Amount

• The plan administrator should use caution in calculating the COBRA premium as well as in

communicating that premium to QBs.

• Fixing mistakes that result in over- or undercharging QBs for COBRA premiums can be

administratively burdensome and raise COBRA compliance issues.

Page 23: Issues with COBRA Administration & How to Fix Them

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Common COBRA Mistakes

Ignoring Incorrect Premium Payments

• Qualified beneficiaries may be required to pay the full premium for COBRA continuation

coverage, even if the employer made a contribution prior to the loss of benefits.

• A plan must allow premiums to be paid on a monthly basis.

Page 24: Issues with COBRA Administration & How to Fix Them

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Common COBRA Mistakes

Ignoring Incorrect Premium Payments

• If the amount of a premium payment made to the plan is wrong, but is not significantly less

than the amount due, the amount paid will be deemed to satisfy the plan's requirement for

the amount that must be paid, unless the plan notifies the qualified beneficiary of the

amount of the deficiency and grants a reasonable period of time (not less than 30 days) to

pay the difference.

• Even if your plan does not send monthly premium notices, it must provide this notice of

underpayment or the amount submitted will be treated as full payment.

Page 25: Issues with COBRA Administration & How to Fix Them

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Common COBRA Mistakes

Treating Employees on COBRA Different from Similarly Situated Employees Who Are Not on COBRA

• The continuation coverage offered under COBRA must be identical to the coverage that is currently available under the plan to similarly situated individuals who are covered under the plan and not receiving COBRA.

• (Generally, this is the same coverage that the qualified beneficiary had immediately before the qualifying event.)

• Qualified beneficiaries must receive the same benefits, choices, and services as similarly situated non-COBRA participants and beneficiaries under the plan, such as the right during an open enrollment season to choose among available coverage options.

• Any changes made to the plan's terms that apply to similarly situated active employees and their families will also apply to qualified beneficiaries receiving COBRA continuation coverage.

Page 26: Issues with COBRA Administration & How to Fix Them

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Common COBRA Mistakes

Terminating COBRA Continuation Coverage Too Early

There are very specific rules regarding when COBRA coverage may terminate prior to the expiration of the maximum period of coverage. In general, a group health plan may terminate COBRA coverage earlier than the end of the maximum period only for the following reasons:

• Premiums are not paid in full on a timely basis;

• The employer ceases to maintain any group health plan;

• A qualified beneficiary begins coverage under another group health plan after electing COBRA (as long as that plan doesn't impose an exclusion or limitation with respect to a preexisting condition of the qualified beneficiary);

• A qualified beneficiary becomes entitled to Medicare benefits after electing COBRA;

• A qualified beneficiary engages in conduct that would justify the plan in terminating coverage of a similarly situated participant or beneficiary not receiving COBRA (such as fraud).

Page 27: Issues with COBRA Administration & How to Fix Them

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Common COBRA Mistakes

Terminating COBRA Continuation Coverage Too Early

• If continuation coverage is terminated early, the plan must provide each qualified beneficiary

with an early termination notice.

• The notice must be given as soon as practicable after the decision is made and it must

describe the date coverage will terminate, the reason for termination, and any rights the

qualified beneficiary may have under the plan or applicable law to elect alternative group or

individual coverage (such as a right to convert to an individual policy).

Page 28: Issues with COBRA Administration & How to Fix Them

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Common COBRA Mistakes

Failing to Understand the Relationship Between Medicare and COBRA

Whether an employee or family member is covered by Medicare may affect the right to

continuation coverage. Note the following general rules:

• An employee's spouse or child who loses group coverage because the employee

becomes entitled to Medicare may elect up to 36 months of COBRA continuation

coverage.

• Where a spouse or child is already receiving COBRA due to the employee's termination

or reduction in hours, the employee's becoming entitled to Medicare may be a second

qualifying event that would allow the 18-month maximum period of continuation

coverage to be extended for an additional 18 months, for a total of up to 36 months.

Page 29: Issues with COBRA Administration & How to Fix Them

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Common COBRA Mistakes

Failing to Understand the Relationship Between Medicare and COBRA

Whether an employee or family member is covered by Medicare may affect the right to continuation coverage. Note the following general rules:

• If a qualified beneficiary first becomes entitled to Medicare benefits on or before the date that COBRA is elected, the qualified beneficiary's entitlement to Medicare benefits cannot be a basis for terminating his or her continuation coverage.

• If a qualified beneficiary first becomes entitled to Medicare benefits after the date on which COBRA continuation coverage is elected, the plan may terminate the qualified beneficiary's COBRA coverage upon the date on which the qualified beneficiary becomes so entitled.

• A qualified beneficiary becomes entitled to Medicare benefits upon the effective date of enrollment in either part A or B, whichever occurs earlier.

• Thus, merely being eligible to enroll in Medicare does not constitute being entitled to Medicare benefits

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Common COBRA Mistakes

Giving Bad Information

Unfortunately, making sure you are providing notices in certain situations is not always

enough. It is important to make sure that the notices you provide contain all the required

information and that the information is accurate.

Page 31: Issues with COBRA Administration & How to Fix Them

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Common COBRA Mistakes

Not Following Your Own Rules

There are several COBRA rules that require a plan to have procedures in place, whether by

statute or necessity.

Not following its procedures can put a plan in the position of being out of compliance with

COBRA’s requirements or extending coverage for too long or unnecessarily.

Page 32: Issues with COBRA Administration & How to Fix Them

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Common COBRA Mistakes

Not Following Your Own Rules

Notice Procedures

• With respect to the notice rules, plans must have reasonable procedures in place for

covered employees and QBs to notify the plan administrator of certain events:

• Qualifying events that are the divorce or legal separation of the covered employee or a

dependent child losing dependent status under the plan;

• Second qualifying events (triggering events that occur during the period of COBRA

coverage that would have caused a loss of coverage under the plan if the QB were still

covered); and

• SSA disability determinations (or cessation of disability).

Page 33: Issues with COBRA Administration & How to Fix Them

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Common COBRA Mistakes

Not Following Your Own Rules

In order to be reasonable, the procedures must:

• Be described in the SPD;

• Specify the individual or entity that should receive the notice;

• Specify how notice is to be given (for example, in writing or on a specific form);

• Describe the information required (such as the QBs involved, the date of the event, the

nature of the event, the plan name and any additional documentation the plan

administrator might want, such as a copy of a divorce decree);

• Specify the timeline for giving notice; and

• Provide for the proper handling of incomplete notices.

Page 34: Issues with COBRA Administration & How to Fix Them

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Common COBRA Mistakes

Not Providing COBRA elections at retirement

• Qualifying event

• Retiree Coverage offered

• Loss of coverage

• If no COBRA notice given, then COBRA notice must be given when retiree coverage ends.

Page 35: Issues with COBRA Administration & How to Fix Them

Questions?

Page 36: Issues with COBRA Administration & How to Fix Them

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Contact

Larry Grudzien

Attorney at Law

708-717-9638

[email protected]

larrygrudzien.com