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#CLOwebinar
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Title Chief Learning Officer magazine
Know Your Workforce: Align Your Learning Program With Employee
Needs
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Frequently Asked Ques0ons
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Kate Everson Associate Editor Chief Learning Officer magazine
Know Your Workforce: Align Your Learning Program With Employee
Needs
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Alex Khurgin Director of Learning Grovo
Know Your Workforce: Align Your Learning Program With Employee
Needs
Know Your Workforce: Align Your Learning Program With Employee Needs
Alex Khurgin Director of Learning, Grovo @LearninKhurgin
Today’s Speaker
Train your employees like you plan on keeping them
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In this webinar we’ll cover: ✓ Why not all employees are equally good at learning—and why you need to
change that now
✓ Techniques you can use to make learning work for everyone
✓ How learning can help you prioritize long-term growth
A new twist on an old joke
13
CEO CLO
Are there other options?
“What if we train our people and
they leave?”
“What if we don’t and they stay?”
Employees demand learning at work
14
90% 52% 72%
1. The Harris Poll: The Digital Skills Gap, Harris Interactive Inc., (May 14, 2014) 2. Montini, Laura. "Glassdoor Survey: Employees Want More Training Programs, Not Degrees." Inc.com 3. “The Impact of Employee Engagement on Performance,” Harvard Business Review
of employees don’t feel proficient with the
technology they use every day."
"""
of employees say they value on-the-job training
more than a college degree."!
of companies cite training as an impactful driver of
engagement.""
! !
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Learners are not all created equal.
A tale of two employees
Zach Sam
Highly skilled New to the industry
A tale of two employees
Zach Sam
High salary Poor learner
Just starting out Elite learner
A tale of two employees
Sam
Zach
Skill
Time 2.5 years
A tale of two employees
Zach Sam
Obsolete Valuable
Top talent will leave soon
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It’ll be hard to replace them
21 1. The Deloitte Millennial Survey 2014: Big Demands and High Expectations 2. PWC report: "Millennials At Work Reshaping the Workplace" 3. Internet Trends 2015 – Mary Meeker, KPCB
46% of the workforce will be
millennial in 5 years.
8% more millennials prefer
learning opportunities than cash bonuses at work.
!
59% of millennials say the
presence of state-of-the-art training is important in
deciding if they want to take a job.
22
Don’t train your people to leave. Develop them to stay.
The 6 Es of Equilibrium
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1) Environmental 2) Effective 3) Effortless 4) Experimental 5) Evolutionary 6) Ecosystemic
Environmental Create a place where learning happens everywhere
• Time • Encouragement • A sense of urgency • Accessibility
Effective Learning needs to work
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Practice techniques: • Spacing • Variation • Interleaving
• Elaboration • Incentivizing • Affective learning • Job aids
Effortless Learning is hard enough without the cruft
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Microlearning: Short bursts of content that bring information painlessly to learners of all strengths and abilities.
Experimental Make big bets in small places, intelligently
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Be open. Be discerning. Be honest. Be the innovator.
Evolutionary Keep learners performing for the long term
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Develop metacognition by helping your learners build mental models.
Ecosystemic A harmony of content, platform, and know-how
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An ecosystem makes learning available to every learner throughout their time at your organization.
Micro Frictionless Expert
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You’ll teach weak learners how to learn • Learning will become habitual • Learners will discern valuable information
for themselves • Metaskills will empower future growth
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• Growth opportunities clarify • Culture becomes aligned • Learners have more ownership
of their careers and their companies
You’ll engage strong learners enough to stay
Your only competitive advantage
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In a future of spreading automation, people are your only competitive advantage.
Teach your learners to learn
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• Some great learners are born. The rest can be made.
• Organizations can no longer keep top performers who aren’t getting effective learning at work.
• Teach your learners to learn using the 6 Es of Equilibrium: • Environmental • Effective • Effortless • Experimental • Evolutionary • Ecosystemic
Questions?
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Follow Alex on Twitter! @LearninKhurgin!
Connect: Alex Khurgin Director of Learning, Grovo [email protected]
Come say hello! Learning and Leadership Development Conference September 16–18 | Chicago, IL International Performance Management Conference September 20–22 | New Orleans, LA CLO & Talent Management Forum September 27–29 | Tucson, AZ DevLearn September 30–October 2 | Las Vegas, NV
Thank You!
36
Alex Khurgin Director of Learning, Grovo
[email protected] @LearninKhurgin
Connect: Grovo.com
[email protected] 212.924.2579
Learn more:
Grovo is a better way to learn at work.
[email protected] | 212.924.2579
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