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The New Shape of Work
Labour & Work Trends 2015
Presented by Kevin Wheeler Contingent Workforce Conference
September 2012
World Population Growth
© 2012, Future of Talent Ins:tute 22
© 2012, Future of Talent Ins:tute 23
Over 40% of U.S. workers are contingent.
Over 55% of EMIA workers are contingent.
Around 29% of Australian workers are contingent.
Distribution
Quality
WHY Contingent?
© 2012, Future of Talent Ins:tute 24
Global Influences Competition
Costs Degrees of Freedom
Generational Trends & Demographics
Shrinking workforce
Attitudes
Technology Robotics
Software
25
4 Basic Assumption Have Changed
26
Money Meaning
Routine Innovation
Control Choice
Cognitive Physical
Permanent Project
27
Careers are Obsolete
28
Gain skills through PROJECTS–
not seniority or tenure
Fewer &
fewer Lifetim
e Careers
The only enduring skill will be to learn.
Ask: Will this make a difference, help someone?
Traditional Jobs in Decline
© 2012, Future of Talent Ins:tute 29
. . .Workers Need Major UPSKILLING
POLICE
AUTO WORKERS
WAREHOUSE
DRIVERS
SOLDIERS
PILOTS
ELDER CARE
30
SERVICE JOBS already at 60 million people (in U.S.) - with growth to half of all new jobs by 2020. (Source: Richard Florida)
“For each new software designer hired at Twitter in San Francisco, there are five new job openings for baristas, personal trainers, doctors, and taxi drivers in the community.”
Are Science, Engineering, Math where the jobs are? Probably Not in
the long term
Work’s embedded in COMMUNITY
31
“73% of Millennials surveyed listed being a good parent or helping those in need as their top priorities in life -- only 15% listed having a high-paying career as the top priority.” -Pew
32
As early as 2004 JetBlue allowed 700 customer service reps to work from home
WORK-It’s MOBILE – It’s SOCIAL – It’s ANYWHERE
Most firms allow at least some workers to work at home some of the time
33
Pew, August 2012
REAL Stability/security comes from -broad education - many diverse skills - flexibility - change competence
“. . the new job security is alive and well and centered in you, not in a company.” -The New Job Security, Pam Lassiter
Awareness: Job Security is YOU
College is the New High School – and more and more it’s FREE
34
“Online learning is on the rise in the nation’s public schools. In the year 2000, roughly 45,000 K-12 students took an online course. In 2010, roughly 4 million. . “
-Washington Post, 11 October 2011
Informal Education
35 -‐Jay Cross
Talent Isn’t About Place
© 2010, Future of Talent Ins:tute 36
Workers are everywhere & all that matters are SKILL & AVAILABILITY.
“The contingent workforce has gone
global. Now we deploy our solution for one
client in a dozen or even 30 or 40
countries.”!
-Jai Shekhaway, CEO of Fieldglass!
Just 13% of Australians are in unions, and the numbers are declining.
“Employees will work in more decentralized, specialized firms, and employer-employee relationships will become less standardized and more individualized.”! -Rand Report, Future Work Trends, 2004!
“Collarless,” Contingent
Workers Reign
37
CORE
EMPLOYEES
PARTNERS
TEMPS CONSULTANTS
CUSTOMERS
SUPPLIERS
The HR Challenge
© 2012, Future of Talent Ins:tute 38
Incorporate all types of workers into the workplace – temps, permanent, contractors, consultants, suppliers.
Do it legally Manage costs
Figure out the right mix to provide maximum flexibility
Provide fast, cost-effective training
ID, attract, engage and keep the core worker
Trends
Oddballs thrive
Cultural Competence Core
Focus 80% on TALENT not OPERATIONS.
From “The Power of Pull”
• Rather than molding individuals to fit the need of the institution, institutions will be shaped to provide platforms to help individuals achieve their full potential. . .
• The success of institutions will depend on their ability to amplify the efforts of individuals. . .
The Power of Pull, by John Hagel III, John Seely Brown, Lang Davidson