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www.ciklum.net Recruiter Competency Appraisal Matrix Project Overview by Andrew Marach, Ciklum Minsk

Recruiter Competency Appraisal Matrix

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The presentation contains the matrix of recruiter's competency developed by Ciklum Recruitment Team. The matrix may be used at different stage of recruiter's HR-cycle (selection, orientation, performance appraisal, training and development). The matrix is not static, it should be updated and adjusted to different business contexts and corporate environments.

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Page 1: Recruiter Competency Appraisal Matrix

www.ciklum.net

Recruiter Competency Appraisal Matrix

Project Overview

by Andrew Marach, Ciklum Minsk

Page 2: Recruiter Competency Appraisal Matrix

Helicopter View

For what do we need Competency Appraisal Matrix and Competency Rate?

How it will be integrated into Performance Management and T&D processes?

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Page 3: Recruiter Competency Appraisal Matrix

Helicopter View

www.ciklum.net 3

Performance Rate

Productivity Rate

Competency Rate

80%

20%

Career Growth

Sal

ary

Rev

iew

Promotion

Rec

og

nit

ion

Training and Development

Page 4: Recruiter Competency Appraisal Matrix

Recruiter Competency Model

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Professional Knowledge and Skills Job Analysis

Local IT-resources Market

Talent Acquisition Channels

Interviewing Skills

Communication Skills Professional ethics

Negotiation skills

Client communication

English Skills

Team Work Skills Team Cooperation

Conflict Management skills

Self-Management Skills Time-management

Planning and Risk-Analysis

Initiative and Proactivity

Page 5: Recruiter Competency Appraisal Matrix

Competency Appraisal Matrix

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Page 6: Recruiter Competency Appraisal Matrix

Appraisal Process:

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Performance Appraisal Talk1) Feedback on: DI, Competency Matrix,

Productivity.

2) Communicating Final Performance Rate

3) Individual Action Plan made based on DI and Performance Appraisal;

Salary Review

Process LaunchIndividual Development Interview (DI) Appraisal Matrix Filling in (by Recruiter and

Location Lead – in parallel)