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Run a Remote Talent Acquisition Team Like a Well-oiled Machine
Susan HaileyMedidata Solutions
Vice President, Global Talent Acquisition
…Which HR Function normally increases revenue & profit the most?
?
Which HR function increases shareholder value the most?Firms that excelled, performed better by… Revenue growth Profit Margin Total
Recruiting 3.5x 2.0x 5.5xOn boarding and retention 2.5x 1.9x 4.4x
Managing talent 2.2x 2.1x 4.3x
Employer branding 2.4x 1.8x 4.2x
Performance management & rewards 2.1x 2.0x 4.1x
Developing leadership 2.1x 1.8x 3.9x
Mastering HR processes 1.8x 1.8x 3.6x
Global people management 1.8x 1.7x 3.5x
Enhance employee engagement 1.8x 1.6x 3.4x
Shared services & outsourcing 1.6x 1.7x 3.3x
Source: Boston Consulting Group/WFPMA – From capability to Profitability: Realizing the Value of People Management, 2012
According to Gallup…
of the US workforce is not engagedin their work.
70%
Medidata When I Joined…
EmployeesGlobally
882Offices
7Clients379
Revenue$279M
GrossMargins
75%
MISSION:
Power smarter treatments and healthier people
$1 Billionin 5 Years
In the Beginning…
Long tenured and “seasoned” workforce
Wrong jobs
In-experienced hiring managers
Reliance on external agencies
A smallrecruiting
team—only in the U.S.
No talent pipeline
No employment
brand
Medidata – The First 90 Days
But all the senior leaders in the biggest
job of their lives
But none of them were top
tier tech recruiters
No one knew we were a
Cloud Technology company
Didn’t include backfills (19%) and had never
been met
HM’s not hiring focused; bad recruiting
“hygiene”
Co-Founders Committed to
Talent and Hiring!
+
The small TA team has a few super-
stars!
+
Excellent company
reputation in domain!
+
Medidata had a hiring plan!
+
Gross Margins of 75% and $500M in
cash;Beautiful offices
+
- - - - -
GTA Strategy
Brilliantat the Basics
Right team in Place andMeet the Hiring Plan
Phase I
Drivethe Core
EmploymentBranding
Phase II
Investfor the Future
UniversityProgram Pilot
Phase III
Hiring Plan for 2014Top Down 2013
Y/E FTE HC Assumptions
Net hires
923
138 15%
Annualized internal movement 28 3%
Annualized attrition 16217.6%
Estimated total FTE requests for year 328
Bottom Up 2013 Y/E FTE HC Assumptions
Net hires
923
170 18.4%
Annualized internal movement 30 3.2%
Annualized attrition 11012%
Estimated total FTE requests for year 310
A Few Super-Stars
Double-down on highest ROI investments
$$$
Employment Branding
University Programs – In the First Year
Interns
019
?
2013 2014 2015
How Did We Do?Brilliant
at the Basics
Built the right team
Capacity Plan is working
Reduced agency usage
Met the Hiring Plan
Phase I
Drivethe Core
Leveraged assets
Took advantage of opportunities
Engaged the company in the process
Phase II
Investfor the Future
Expanded UniversityProgram to UK and West Coast
Added Schools
Hired Interns into FTE roles
Phase III
University Programs
Interns
019
41
2777
2013 2014 2015
Rule 1 IMAGE
Good ExcellentBad
Top 10 Reasons to Work at Medidata
Our customer retention rate
is 100%.
We are filling more jobs with Internal talent.
We invented MHealth for clinical trials
We have the DATA from
10,000 clinical trials.
8 of 10 blockbuster
drugs developed on
Medidata
Our products really do help
people live healthier
lives!
1
Our offices are inviting and
cool.
2
Our awesome Co-Founders still run the company.
3
We’re growing…
globally over 20% a year!
4
We are the only SaaS
company that is profitable!
5
6 7 8 9 10
Business Incremental ReqsFinal Submission
Replacements Reqs
for AttritionReplacements Reqs
for Internal MovementIncremental ReqsFinal Submission
BB 1,201 1,754 1,169 4,125AA 1,295 2,025 1,446 4,766Y.com 972 1,762* 330** 3,064X.Comm -34 70 64 100Corporate Comms 170 264 174 607TOTALS (Excl Interns, Including RCGs 3,604 5,875 3,183 12,662
TOTAL INC REQUISITION DEMAND(Including + 679 Interns & 634 Recent College Grads)
13,341(12,028 Non-Univ /
1313 Univ.)
Medidata Leaders Rock!
Tarek Sherif and Glen de VriesCEO and President
Co-Founders
Eileen SchlossEVP HR,Facilities,
Corporate Services
Susan’s Talent Tips
Find, join or create your own growth
organization.
1
Be (or become)
excellent at your craft.
Obsess over your
employment brand.
Love The Numbers.
4
Pick your leaders and organization
well.
52 3
