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Streamlining HR Processes with George Spalding EVP – Pink Elephant Jennifer Castro Sales Engineer

Streamlining HR Processes with EasyVista Service Management

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Page 1: Streamlining HR Processes with EasyVista Service Management

Streamlining HR Processes with

George SpaldingEVP – Pink Elephant

Jennifer CastroSales Engineer

Page 2: Streamlining HR Processes with EasyVista Service Management

Agenda:

• Introduction with George Spalding from Pink Elephant• Demonstration with Jennifer Castro from Flycast

Partners• Contact information for follow-up questions/interest

Page 3: Streamlining HR Processes with EasyVista Service Management

Why would we want to apply EasyVista to our HR processes?

According to the US Small Business Administration, “the average business owner spends between 7 and 25% of their time handling employee-related paperwork. By reducing this burden, time and money savings can be realized”.

Page 4: Streamlining HR Processes with EasyVista Service Management

Why would we want to apply EasyVista to our HR Processes?

Automation of a company's Processes should result in:

Reduced turnaround time per transaction Reduced cost per transaction Reduced number of inquiries to HR Increased management and employee satisfaction

Page 5: Streamlining HR Processes with EasyVista Service Management

The scenario: Our example company has been using EasyVista for a while for IT self-service and back office IT. They have recently added several options to the self-service catalog to test user adoption and compare HR performance on the automatically assigned tasks vs. traditional email and paper-based methods.  We will be following a few different employees in their interactions with EasyVista to see how much easier it is to create, assign, and complete requests.

Page 6: Streamlining HR Processes with EasyVista Service Management

• HR Specialist: Andrew Adam (requests services for employees, also completes requests)

• Department Manager: Naomi Albers (performs approvals for employees in her department)

• Employee: Jennifer Castro (can make requests for herself)

• Backoffice: Various employees who carry out technical requests that are part of some HR processes such as on-boarding and off-boarding

Page 7: Streamlining HR Processes with EasyVista Service Management

Scenarios:

• Jennifer is getting married and needs to change her last name

• Andrew needs to request medical leave on behalf of an employee

• One of Adam’s employees is retiring, so he begins the multi-staged off-boarding process on their behalf

Page 8: Streamlining HR Processes with EasyVista Service Management

Thank you! Contact information for follow-up questions on

EasyVista

Jennifer Castro – [email protected]