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A keynote presentation at the Nov 2014 Higher Education User Group in Brisbane, Australia. The key message is the importance of 4 key roles in making people management successful in Higher Education
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© 2014 Presence of IT – Confidential & Proprietary
The Three Musketeersand the need for role clarity and allegiance to Higher Educations HCM objectives
Rob Scott : Global Lead: HR Strategy & Innovations
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© 2014 Presence of IT – Confidential & Proprietary2
Athos, He seems immune to romantic feeling, though we learn late in the story that this hasn't always been the case. He becomes a father figure to d'Artagnan
IT
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Photograph: Larry Horricks/BBC
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Porthos A man who places particular importance upon physical appearance, refined language, and leisurely hobbies, pursued with the appearance of nonchalance in a cult of Self
HR
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Photograph: Larry Horricks/BBC
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Aramis A deeply religious younger Musketeer, highly focussed on improvement
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3rd Parties
Photograph: Larry Horricks/BBC
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D’Artagnan The
name which has the meaning of “leader” and who is responsible for introducing the motto “ All for one, and one for all”
CIO
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Photograph: Larry Horricks/BBC
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“All for one and one for all”
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Photograph: Larry Horricks/BBC
© 2014 Presence of IT – Confidential & Proprietary7
Narrow view of digital transformation.
Automated just about every aspect of its customer experience.
The Digital Impact
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IT vs CIO
IT
IT is a general skill, not a specialist skill,
this is creating many more
stakeholders
CIO
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IT vs CIO
IT
In the era of digitalization, the CIO must help IT focus on
business models, treat colleagues as partners,
and engage external customers.
CIO
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IT vs CIO
IT
More stakeholders across the organization means more risk of diversion. The CIO can help the various stakeholders
come together and figure out a response to
digitalization.
CIO
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IT vs CIO
IT CIO
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The CIO can help determine how IT focus on both maintenance and innovation. The CIO must become the:
• Conductor • Renovator • Innovator• Expert
© 2014 Presence of IT – Confidential & Proprietary12
IT vs CIOCIO
Must focus on both doing the right things and doing things right.
IT Must ensure the
capabilities are in place to be a key player in
digital transformation.
IT CIO
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© 2014 Presence of IT – Confidential & Proprietary13
HR
HR
The ArchitectStop owning the people
processes. Instead become the architect. By creating the right context in which
people can be successful, HR will deliver its greatest
contribution.Reference: David Ducheyne hrchitects.net Feb.2014
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HR
HR
The Data-StrategistHR will work on becoming
evidence-based. That entails not only looking for data to
assess HR interventions, but also planning interventions based on available scientific
insights.Reference: David Ducheyne hrchitects.net Feb.2014
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© 2014 Presence of IT – Confidential & Proprietary15
HR
HR
The CoachHR should be aware
of reification of people. In the quest for a spot at the board table we might have lost the contact to people.
HR needs to be(come) more empathic.
Reference: David Ducheyne hrchitects.net Feb.2014
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HR
HR
Digitally SavvyHR will have to master the
digital know-how: social tools, HRIS, self service, analytics, mobility, and
gamification.
Reference: David Ducheyne hrchitects.net Feb.2014
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© 2014 Presence of IT – Confidential & Proprietary17
3rd Parties
Technical SpecialistAbsorbing the need for
organisations to build their own technical capability for
hardware, software and platforms
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3rd Parties
Knowledge PartnerTaking a more proactive role
in ensuring organisations reach data and digital
optimisation. Providing the right skills at the right time.
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3rd Parties
Owners & MaintainersVendors and outsource partners will own the
platforms and in many cases the software. Their
responsibility has shifted from efficiency optimiser to
accountable partner
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© 2014 Presence of IT – Confidential & Proprietary20
“All for one and one for all”
HR + IT + CIO + 3rd Parties
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Photograph: Larry Horricks/BBC
www.presenceofit.com.au
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THANK YOU
