FUTURE LEADER

Training ProgramHost Coaching Training

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Review Action Steps from Session 2

• How was last week?

• What were your results?

• How far did you get on your Activity Tracker?

• What did you learn?

• Did you watch the Booking Panel training?

• Did you watch the Booking Games videos?

• What Ah-ha’s did you have?

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Host Coaching TrainingAgenda

• How you go from Ok to Awesome!

• Commit to Coaching

• Importance of Getting the Host Buy-In

• The Host Coaching System

• Session 3 Action Steps

• Q & A

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Fab 40 Formula

• 40 Invited Guests

• 10 buying guests (8 in attendance)

• 3 Invites to “Tell Me More” Call

• 2 New Bookings

• 1 New Consultant

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HOST COACHING IS THE ANSWER!

Host Coaching is the Answer!

Want more Sales? Do more Host Coaching!

Want more Parties? Do more Host Coaching!

Want repeat Hosts? Do more Host Coaching!

Want more referrals? Do more Host Coaching!

Want new Consultants? Do more Host Coaching!

Want to be a Leader? Do more Host Coaching!

Want to make more $$$?

Do more Host Coaching!5

From “OK” to “AWESOME”

A Great Party starts the DAY your Host says “I Do”!

Host Coaching is the practice and planning you put in before the big game!

The effort you put in BEFORE the party determines your results!

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Ask yourself…

Did I do everything I could have to make sure it was a great party for me and

my Host?

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What’s in it for your Host?

• Every Host wants 3 Things from her Party:• Want their Friends to have a Great Time

• Don’t Want their Friends Pressured to Buy

• They Want to Earn some Beautiful FREE Jewelry!

It’s your JOB to make sure this happens!It STARTS with Host Coaching!

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What’s in it for your Host?

• Shows her you care about her and her success –Great customer service!

• You make it easy – she knows exactly what to do and what to expect!

• Host gets more excited for the party = more people!

• More people = more FREE jewelry!

• Shows the Host that you take your business seriously. Mutual accountability!

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What’s in it for you?

• Increases attendance and excitement before the party!

• Reduces postponements and cancellations.

• Leads to more bookings, new Consultants and referrals!

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How To

HOST COACH For Awesome Results

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The 4 Point System

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4 Points of Contact:1. At the Party (or at “I Do”!)

2. 3-5 Days Later

3. 1 Week Before the Party

4. 2 Days Before the Party

Contact 1 - At the Party!

Hosting a party needs to be fun and a “night-off” for your Host – so keeping it simple for her is KEY!

Review these 5 quick points at the party:

1. Select date/time/theme

2. Decide how to invite people / Date guest list is due

3. Review Host Packet

4. Friend her on Facebook on the spot!

5. Tell her to expect Host Connection email from you

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Select date, time & theme

• A booking without a date is not a booking!

• Use the special “sparkle” dates we discussed in the last session to make choosing a date easy!

• Pick a convenient time for Host and guests

• Offer a couple of theme ideas to help generate excitement before the party.

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Decide Invitation Method/Guest List Due Date

• Discuss who will send invites and how. (You may prefer to do this so you can ensure they go out in time –reduces cancellations! It’s less work for your Host!)

• We recommend sending invites using 2-3 different methods.

• Red Stamp makes it easy to send an invitation via text or post on Facebook.

• Glam Central emails will auto generate reminder emails and increase outside orders.

• Let Host know you need the guest list within 3 days.

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Host Packet

Give your Host a Host Packet at the party and review the contents with her:

• 2 catalogs

• 5 order forms to collect outside orders

• 1 Host Brochure for guest list and wish list

• 10 extra blank invitation postcards

• Host & Guest special flyer

• 1 Sparkle Brochure

• 1 Tic Tac Toe Host Sheet

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Become Facebook Friends

• Friend her on Facebook on the spot.

• Create a Facebook event for her party or post to her wall to generate excitement before the party!

• Great way to increase attendance and outside orders.

• Don’t RELY on Facebook alone!

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Glam Central’s Host Connection

• Host Connection Email –• More Tips for a successful party

• Link to create Wish List online and set party goals

• Monitor RSVP’s from guests and send party reminders!

• Text and email her the Unique Party Link so she can send it to contacts for more outside orders. (This is found on the guest list page of Host Connection)

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At-the-party Coaching

•Three goals of At-the-Party Coaching!•Guest List•Wish List•Host Buy-In

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At-the-party Coaching

Getting the Guest List is so important!

• Identify how many are on her guest list• Help her add more people if needed• Add guests to her party in Host Connection and send

invites• Track RSVP’s (see who’s opened or not and invite

another way)• Increase outside orders with unique party link• Decreases chance of postponing the party

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At-the-party Coaching

Getting the Wish List is important too!

• The Wish List drives Host investment and commitment to hosting the party

• Helps her set a goal for attendance, outside orders, sales and bookings

• Generates excitement from Host and Guests

• Helps you share and explain Host Rewards Program

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At-the-party Coaching

Get the Host’s Buy-In with a short little visualization exercise!

• Every Host wants 3 Things from her Party:• Want their Friends to have a Great Time

• Don’t Want their Friends Pressured to Buy

• They Want to Earn some Beautiful FREE Jewelry!

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Contact 2 – 3 Days Later

• Follow-up 3 days after your initial Host Coaching to get the Host’s Guest List.

• Send invitations ASAP in a variety of ways:• Call (Personal invitation = more attendees)• Mail Postcards (Something FUN in your mail!!!)• Text – using Red Stamp invite and Unique Party Link• Facebook - using Red Stamp invite and Unique Party Link• Email – using Host Connection Invitations & Auto Reminders

• Make sure you have your Host’s Wish List so you can keep her excited about what she’s going to earn.

• Continue to post on her facebook page every couple of days.

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Contact 3 – 1 Week Before Party

• Most Important Call!

• Reassure her she’ll have a great party!

• Help her get more RSVP’s

• Recommend script for her guest reminder calls / text.

• Encourage guests to bring a friend

• Automatic Reminder Emails

• Ask about outside orders? Potential bookings?

• Invite her to the next Opportunity Call

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Contact 4 – 2 Days Before Party

• How are reminders going?

• What’s her guest count?

• Help her get a few more outside orders.

• Ask her if she has any concerns / questions?

• Confirm directions / arrival time

• Remind her to keep refreshments simple

• Show your appreciation and excitement!

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Pre-Guest Arrival

• Use your set-up time at the Host’s house as a chance to learn more about your Host and her guests.

• Get her final wish list and discuss when they party will close.

• Review outside orders.

• Ask who might be interested in booking a party? In the opportunity?

• Set up quickly so you can help your Host and greet guests at the door.

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Host Coaching Summary

Coaching ≠ Checking-In

• Provide encouragement leading up to the party!

• Build excitement

• Make it EASY for the Host

• Build relationship – become friends!

• Help her get everything she wants!

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SESSION 3 ACTION STEPS

• Review Host Coaching Training Video from GLAM JAM

• Schedule Host Coaching Contacts for each of your upcoming parties

• Complete your Weekly Activity Tracker

• Review the Sponsoring Section of the “Ready, Set, GLAM: New Consultant Guide”

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