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UK pay-for-performance scheme Methods Results Conclusions QOF impact on the quality of incentivised and non-incentivised aspects of primary care Evangelos Kontopantelis 1 Tim Doran* 1 Stephen Campbell 1 Jose Valderas 1 Martin Roland 2 Chris Salisbury 3 David Reeves 1 1 National Primary Care Research and Development Centre University of Manchester 2 General Practice and Primary Care Research Unit, University of Cambridge 3 Academic Unit of Primary Health Care, University of Bristol HSRN, 3rd June 2010 Kontopantelis The QOF impact

HSRN 2010: incentivisation and non-incentivised aspects of care

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QOF impact on the quality of incentivised and non-incentivised aspects of primary care

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Page 1: HSRN 2010: incentivisation and non-incentivised aspects of care

UK pay-for-performance schemeMethodsResults

Conclusions

QOF impact on the quality of incentivised andnon-incentivised aspects of primary care

Evangelos Kontopantelis1 Tim Doran*1

Stephen Campbell1 Jose Valderas1 Martin Roland2

Chris Salisbury3 David Reeves1

1National Primary Care Research and Development CentreUniversity of Manchester

2General Practice and Primary Care Research Unit, University of Cambridge

3Academic Unit of Primary Health Care, University of Bristol

HSRN, 3rd June 2010Kontopantelis The QOF impact

Page 2: HSRN 2010: incentivisation and non-incentivised aspects of care

UK pay-for-performance schemeMethodsResults

Conclusions

Manchester!pronounced Manchestoh

Where sunglasses last for a lifetime.20 different accents in a 40 mileradius (and these are just the localones).If you don’t speak football you diealone.Sarcasm is a way of life (Is it really?Nooooooooo!)

Kontopantelis The QOF impact

Page 3: HSRN 2010: incentivisation and non-incentivised aspects of care

UK pay-for-performance schemeMethodsResults

Conclusions

Outline

1 UK pay-for-performance schemeThe ideaFramework details

2 MethodsThe designData extractionAnalysis

3 ResultsTrendsIndicator performanceShort term QOF effect - by indicator groupLong term QOF effect - by indicator group

4 Conclusions

Kontopantelis The QOF impact

Page 4: HSRN 2010: incentivisation and non-incentivised aspects of care

UK pay-for-performance schemeMethodsResults

Conclusions

The ideaFramework details

Improving quality of carea (very) juicy carrot...

A P4P program kicked off in April 2004 with theintroduction of a new GP contract.

General practices are rewarded for achieving a set ofquality targets for patients with chronic conditions.The aim was to increase overall quality of care and toreduce variation in quality between practices.

The incentive scheme for payment of GPs was namedQuality and Outcomes Framework (QOF).Initial investment estimated at £1.8 bn for 3 years(increasing GP income by up to 25%).QOF is reviewed at least every two years.

Kontopantelis The QOF impact

Page 5: HSRN 2010: incentivisation and non-incentivised aspects of care

UK pay-for-performance schemeMethodsResults

Conclusions

The ideaFramework details

Quality and Outcomes Frameworkdetails for years 1 (2004/05) and 5 (2008/09)

Domains and indicators in year 1 (year 5):Clinical care for 10 (19) chronic diseases, with 76 (80)indicators.Organisation of care, with 56 (36) indicators.Additional services, with 10 (8) indicators.Patient experience, with 4 (5) indicators.

Implemented simultaneously in all practices (a controlgroup was out of the question).Into the 7th year now (01Mar10/31Apr11); cost for the first6 years was well above the estimate at £5.8 bn approx.

Kontopantelis The QOF impact

Page 6: HSRN 2010: incentivisation and non-incentivised aspects of care

UK pay-for-performance schemeMethodsResults

Conclusions

The ideaFramework details

Performanceincentivised aspects keep improving but what about the non-icentivised ones?

050

010

0015

00N

umbe

r of

pra

ctic

es

0 20 40 60 80 100

Percentage of patients

08/09 07/08 06/07 05/06 04/05

Overall, 48+2 (smoking) indicators

Reported achievement Quality scores for allQOF clinical indicatorshave been improving.Only a small proportionof all clinical care.Concerns that quality fornon-incentivised aspectsof care may have beenneglected.How to measureperformance onnon-incentivised care?

Kontopantelis The QOF impact

Page 7: HSRN 2010: incentivisation and non-incentivised aspects of care

UK pay-for-performance schemeMethodsResults

Conclusions

The designData extractionAnalysis

Clinical indicators

Two aspects to clinical indicators:a disease condition (e.g. diabetes, CHD).a care activity (e.g. influenza vaccination, BP control).

Three indicator classes, in terms of incentivisation:(A) Condition & process incentivised within QOF (28 ind)(B) Condition or process incentivised (13 ind)(C) Neither condition nor process incentivised (7 ind)

Example (Indicators)(A) DM11: Patients with diabetes in whom the last bloodpressure (within 15m) is 145/85 or less(B) B4: Patients with peripheral arterial disease who havea record of total cholesterol in the last 15m(C) C4: Patients with back pain treated with stronganalgesics (co-dydramol upwards) in the last 15m

Kontopantelis The QOF impact

Page 8: HSRN 2010: incentivisation and non-incentivised aspects of care

UK pay-for-performance schemeMethodsResults

Conclusions

The designData extractionAnalysis

Research questionsthe obvious ones at least!

We aimed to compare the three classes on changes inquality from pre-QOF (2000/01 - 2002/03) to post-QOF(2004/05 - 2006/07).Would class A indicators show most improvement?Would class B show some ‘halo’ effects since they involveeither a QOF condition or activity?Has quality for class C indicators declined?

Kontopantelis The QOF impact

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UK pay-for-performance schemeMethodsResults

Conclusions

The designData extractionAnalysis

The General Practice Research DatabaseGPRD

Holds event data for more than 270 English practices, from1999 (545 active practices in Apr10 and 11.2m patients).Database is broken down to numerous tables, because ofthe volume of data.Final sample was 600,000 patients from 150 nationallyrepresentative practices.Allows us to:

measure quality of care prior to the introduction of QOF.construct non-incentivised indicators of quality.

At the heart of the database lies the use of specific codesby GPs to record all information from a patient’s visit.

Kontopantelis The QOF impact

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UK pay-for-performance schemeMethodsResults

Conclusions

The designData extractionAnalysis

The processbegins with a stab in the dark...

Size of the tables prohibits looking at codes one by one.Instead we use search terms to identify potentially relevantcodes in the lookup files and create draft lists.Clinicians go through the draft lists and select the relevantcodes.Using the finalised code lists we search for events the maindatabase files.For each indicator and year, we used the associatedclinical rules and retrieved events to construct a % score:

(cases where indicator was met / eligible patients)*100%.

Kontopantelis The QOF impact

Page 11: HSRN 2010: incentivisation and non-incentivised aspects of care

UK pay-for-performance schemeMethodsResults

Conclusions

The designData extractionAnalysis

Issues to tackleis the analysis ever easy...?

Indicator classes are imbalanced.Three different types of activities (x3 classes = 9 groups):

clinical processes related to measurement (PM/R).A:17 B:9 C:0

e.g. blood pressure measurementclinical processes related to treatment (PT).

A:6 B:4 C:7e.g. influenza immunisationintermediate outcome measures (I).

A:5 B:0 C:0e.g. control of HbA1c to 7.4 or below

Quality of care was already improving (prior to QOF).The ceiling has been reached for certain ‘easy’ indicators.

Kontopantelis The QOF impact

Page 12: HSRN 2010: incentivisation and non-incentivised aspects of care

UK pay-for-performance schemeMethodsResults

Conclusions

The designData extractionAnalysis

The approach

The main analysis used logit-transformed scores, due tothe ceiling effect.Untransformed scores were used in a sensitivity analysis.The six available indicator groups (of a possible nine) werecompared, on performance above expectation.FE model selected; controlling for RTTM, denominator,patient age and gender.All analyses performed in STATA v10.1Interrupted Time Series methods employed...

Kontopantelis The QOF impact

Page 13: HSRN 2010: incentivisation and non-incentivised aspects of care

UK pay-for-performance schemeMethodsResults

Conclusions

The designData extractionAnalysis

The approachInterrupted Time Series

ITS multi-level multivariate regression analyses, allowed usto compare the six indicator groups on the basis of twooutcome measures:

0

10

20

30

40

50

60

70

80

90

100

%

0

10

20

30

40

50

60

70

80

90

100

%

Pre-trend Observed Uplift in year 1 Uplift in year 3

The difference betweenobserved and expectedachievement, in 2004/05.The difference betweenobserved and expectedachievement, in 2006/07.

Kontopantelis The QOF impact

Page 14: HSRN 2010: incentivisation and non-incentivised aspects of care

UK pay-for-performance schemeMethodsResults

Conclusions

TrendsIndicator performanceShort term QOF effect - by indicator groupLong term QOF effect - by indicator group

Trends by indicator groupuntransformed scores

20

30

40

50

60

70

80

90

100

%

2000/01 2001/02 2002/03 2003/04 2004/05 2005/06 2006/07Year

A−PM/R (17) A−PT (6) A−I (5)

B−PM/R (9) B−PT (4) C−PT (7)

using group means of indicator means (by practice)in brackets, the number of indicators in each group

Percentage scores

Indicator group performance

Kontopantelis The QOF impact

Page 15: HSRN 2010: incentivisation and non-incentivised aspects of care

UK pay-for-performance schemeMethodsResults

Conclusions

TrendsIndicator performanceShort term QOF effect - by indicator groupLong term QOF effect - by indicator group

Trends by indicator grouplogit transformed scores

−1.

00.

01.

02.

03.

0lo

git s

cale

2000/01 2001/02 2002/03 2003/04 2004/05 2005/06 2006/07Year

A−PM/R (17) A−PT (6) A−I (5)

B−PM/R (9) B−PT (4) C−PT (7)

using group means of indicator means (by practice)in brackets, the number of indicators in each group

Logit transformed scores

Indicator group performance

Kontopantelis The QOF impact

Page 16: HSRN 2010: incentivisation and non-incentivised aspects of care

UK pay-for-performance schemeMethodsResults

Conclusions

TrendsIndicator performanceShort term QOF effect - by indicator groupLong term QOF effect - by indicator group

Observed performance compared to expectationlogit transformed scores

sig positive ‐ sig negative sig positive ‐ sig negativeA-I 5 0 0 4 1 0A-PM/R 17 0 0 9 3 5B-PM/R 3 5 1 1 1 7A-PT 5 1 0 2 3 1B-PT 0 2 2 0 2 2C-PT 1 4 2 1 4 2

Difference in 2004/05 Difference in 2006/07

Kontopantelis The QOF impact

Page 17: HSRN 2010: incentivisation and non-incentivised aspects of care

UK pay-for-performance schemeMethodsResults

Conclusions

TrendsIndicator performanceShort term QOF effect - by indicator groupLong term QOF effect - by indicator group

Difference in 2004/05of observed performace compared to expectation

-1.0

-0.5

0.0

0.5

1.0

1.5

logi

t sca

le

Indicator group

Uplift 04/05 - FE, logit, controlled

-0.05

0.00

0.05

0.10

0.15

0.20

%

Indicator group

Uplift 04/05 - FE, linear, controlled

All three indicator groups ofclass A significantly increasedin level above expectationpost-QOF.Treatment indicators of classB significantly decreased inlevel below expectationpost-QOF.

Kontopantelis The QOF impact

Page 18: HSRN 2010: incentivisation and non-incentivised aspects of care

UK pay-for-performance schemeMethodsResults

Conclusions

TrendsIndicator performanceShort term QOF effect - by indicator groupLong term QOF effect - by indicator group

Difference in 2004/05comparing ordered means across groups, using the Newman-Keuls procedure

Uplift in

2004/5

Group

Fully

incentivized

measurement

Fully

incentivized

outcome

Fully

incentivized

treatment

Partially

incentivized

measurement

Unincentivized

treatment

Partially

incentivized

treatment

Mean * 14.5% 8.2% 4.2% 0.8% -0.7% -1.5%

95% confidence interval (14.0, 15.0) (7.3, 9.2) (3.2, 5.3) (-0.2, 1.8) (-1.8, 0.5) (-3.0, -0.2)

P value <0.001 <0.001 <0.001 0.128 0.257 0.03

Difference between means** [---------------------------]

* Group means based on logit-transformed data, back-transformed to percentage scores. ** Neuman-Keuls tests. Means connected by a dashed line were not significantly different (p > 0.05).

Uplift in

2006/7

Group

Fully

incentivized

outcome

Fully

incentivized

measurement

Fully

incentivized

treatment

Unincentivized

treatment

Partially

incentivized

treatment

Partially

incentivized

measurement

Mean * 3.9% 3.9% 2.4% -1.2% -2.8% -5.1%

95% confidence interval (2.9, 4.8) (3.1, 4.6) (1.4, 3.3) (-2.3, -0.2) (-4.2, -1.5) (-6.2, -3.9)

P value <0.001 <0.001 <0.001 0.024 <0.001 <0.001

Difference between means** [------------------------]

* Group means based on logit-transformed data, back-transformed to percentage scores. ** Neuman-Keuls tests. Means connected by a dashed line were not significantly different (p > 0.05).

Kontopantelis The QOF impact

Page 19: HSRN 2010: incentivisation and non-incentivised aspects of care

UK pay-for-performance schemeMethodsResults

Conclusions

TrendsIndicator performanceShort term QOF effect - by indicator groupLong term QOF effect - by indicator group

Difference in 2006/07of observed performace compared to expectation

-1.0

-0.5

0.0

0.5

1.0

1.5

logi

t sca

le

Indicator group

Uplift 06/07 - FE, logit, controlled

-0.05

0.00

0.05

0.10

0.15

0.20

%

Indicator group

Uplift 06/07 - FE, linear, controlled

All three indicator groups ofclass A significantly increasedin level above expectationpost-QOF.All partially incentivised andnon-incentivised indicatorgroups significantlydecreased in level belowexpectation post-QOF.

Kontopantelis The QOF impact

Page 20: HSRN 2010: incentivisation and non-incentivised aspects of care

UK pay-for-performance schemeMethodsResults

Conclusions

TrendsIndicator performanceShort term QOF effect - by indicator groupLong term QOF effect - by indicator group

Difference in 2006/07comparing ordered means across groups, using the Newman-Keuls procedureUplift in

2004/5

Group

Fully

incentivized

measurement

Fully

incentivized

outcome

Fully

incentivized

treatment

Partially

incentivized

measurement

Unincentivized

treatment

Partially

incentivized

treatment

Mean * 14.5% 8.2% 4.2% 0.8% -0.7% -1.5%

95% confidence interval (14.0, 15.0) (7.3, 9.2) (3.2, 5.3) (-0.2, 1.8) (-1.8, 0.5) (-3.0, -0.2)

P value <0.001 <0.001 <0.001 0.128 0.257 0.03

Difference between means** [---------------------------]

* Group means based on logit-transformed data, back-transformed to percentage scores. ** Neuman-Keuls tests. Means connected by a dashed line were not significantly different (p > 0.05).

Uplift in

2006/7

Group

Fully

incentivized

outcome

Fully

incentivized

measurement

Fully

incentivized

treatment

Unincentivized

treatment

Partially

incentivized

treatment

Partially

incentivized

measurement

Mean * 3.9% 3.9% 2.4% -1.2% -2.8% -5.1%

95% confidence interval (2.9, 4.8) (3.1, 4.6) (1.4, 3.3) (-2.3, -0.2) (-4.2, -1.5) (-6.2, -3.9)

P value <0.001 <0.001 <0.001 0.024 <0.001 <0.001

Difference between means** [------------------------]

* Group means based on logit-transformed data, back-transformed to percentage scores. ** Neuman-Keuls tests. Means connected by a dashed line were not significantly different (p > 0.05).

Kontopantelis The QOF impact

Page 21: HSRN 2010: incentivisation and non-incentivised aspects of care

UK pay-for-performance schemeMethodsResults

Conclusions

Summary

Short term:Overall, all three groups of fully incentivised indicatorsexhibited performance above expectation. The uplift variedfrom 1.1% to 38.2% with 4 indicators (smoking) havinguplifts of over 30%.Partially incentivised Measurement/Recording indicatorsdemonstrated significantly lower than expected gains (onaverage).

Long term:Overall, the three fully incentivised groups continued tohave positive uplifts, although none exceeded 4%.The three partially incentivised and non-incentivised groupsdisplayed significantly negative uplifts, on average.

Kontopantelis The QOF impact

Page 22: HSRN 2010: incentivisation and non-incentivised aspects of care

UK pay-for-performance schemeMethodsResults

Conclusions

Discussion

Improvement in quality pre-QOF suggests that the qualityinitiatives at that time had an effect.The rate of improvement was not sustained andimprovement appeared to plateau after 04/05.No such plateau effect for non-QOF indicators with similarrates of achievement. Practices may have relaxed theirefforts for the incentivized indicators after the first year?QOF did not generate positive spill-overs to other activities& appears to have had a negative impact on non-inc onesfor otherwise inc conditions.

Focus on the activities for which incentives applied whenmanaging particular conditions?Performed particular activities preferentially for patients forwhom rewards applied?

Kontopantelis The QOF impact

Page 23: HSRN 2010: incentivisation and non-incentivised aspects of care

UK pay-for-performance schemeMethodsResults

Conclusions

Something goes around something but that's as far as I've got...

Comments and questions:[email protected]

Kontopantelis The QOF impact