3 - Monitoring document access demo

Based on the ‘Operator’ scenario from the slides. This demo will currently work only on OSX

and Linux (not Windows) for technical issues with open file monitoring.

1 - When an anomaly occurs, the issue is recorded on the 'handover sheet'.

- create a new profiled based on the "Monitor document access" template, and switch to that

profile.

File monitoring is the main feature demonstrated here. This feature will monitor what files are

open at a particular moment in the computer, according to some filters.

- switch to the “modules” tab, and add the Apache Tika Extractor module to the list of modules

- open “handover_sheet.xls”

- notice that the file is automatically added to the monitored files, and its information extracted

- add an issue to the sheet, save

- select the handover_sheet.xls file in the monitored files, click "Visualise information change";

it's possible to see that the issue has been created

2 - Different procedures are executed to solve the issue, and the operators need to access

relevant documentation.

- Start opening and closing files, simulating the process of looking for a solution to the anomaly.

we imagine now that a solution has been found; so the user will likely close the leftover files and

record the solution of the anomaly

- close the anomaly in the “handover sheet”;

- close remaining files

3- The collected data can help us infer dependencies between the solved anomaly and the use

of the files:

- Click on "show events" (this window will present only the current events, not past ones) , press

on the “Open timeline in browser”, it will show all the events collected

- we can infer that the issue (can be represented in a DO) has dependency on the opened

documents for the purpose “access relevant documentation”

- the assumption: there is a dependency between the solution and the documentation that was

used between the start and end of the anomaly in the sheet