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Understanding Smart Cities as Social Machines Dirk Ahlers, Patrick Driscoll, Erica Lfstrm, John Krogstie, Annemie Wyckmans NTNU – Norwegian University of Science and Technology SOCM2016 Workshop @ WWW2016

Understanding Smart Cities as Social Machines

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Understanding Smart Cities as Social Machines

Dirk Ahlers, Patrick Driscoll, Erica Lofstrom, John Krogstie, Annemie Wyckmans

NTNU – Norwegian University of Science and Technology

SOCM2016 Workshop @ WWW2016

Cities and Smart Cities

• Cities are interesting and complex

• Mixing place for people and technology

• Increased adaptation pressure

• Reinvention, sustainability

• Data-driven operation

• Smart City concepts as a driver

• Integration of ICT into services, operation, and planning

Our definition of Smart Cities

• Smart Sustainable Participatory Liveable Cities

• Energy-Efficient, Climate-Resilient, Health-Promoting, Inclusive & Attractive by default

Megamachines

• [Mumford 67] City as a singular convergence of technics, politics, civilization

• Complex social process

• City-as-megamachine

• [May 2000] Information Society as mega-machine

Urban Machinery

• Urban Machinery [Hård & Misa2008]

• Cities as knowledge hubs

• Driving dissemination, research, innovation

Citizen involvement

• [Arnstein 69] Ladder of participation

[https://commons.wikimedia.org/wiki/File:Ladder_of_citizen_participation,_Sheey_Arnstein.tifUser:DuLithgow]

Criteria for Social Machines

• Social processes, merged with computation, happening on the Web

• “social participation with machine-based computation” [Smart et al. 2014]

• “Web-based socio-technical systems in which the human and technological elements play the role of participant machinery” [Smart, Shadbolt 2014]

(1) Social Processes

• Cities as socio-technical organisms• Society arises from social processes• Cities are crystallisation points of societal issues

and transformation processes. • Modern city planning approaches value such

influences• Cities run complementary to human social

processes and within human social and societal environments

• Citizen involvement

(2) Machine-based computation

• City operation as a background process

• IoT as enabler

• Integration of separate systems that make up the city

• Official, inofficial, and global systems

– Cf. e-services, neighbor meetups, OSM

(3) Web-based

• Smart Cities are partially Web-based

• Features and aspects arise on the Web

• Smart Cities can be managed through IoT

• Not all of the Social Machine that is a Smart City is very obvious on the Web

• Even factors that operate rather invisible under the surface are used to make an impact

• Enables participatory and collaborative aspects

Related SM

• Lots of single-site social machines

• Towards higher complexity

– (e)Government [Tiropanis et al. 2014]

– Ecosystems

– The Web

Complexity

• Smart City as a system of systems

• Smart City as the Social Machine of an ecosystem of Social Machines

• System surfaces are manifestations of the city

• Multiple abstraction levels

• Combination of official/

inofficial and local/global

social machines

[https://commons.wikimedia.org/wiki/File:Social_Network_Analysis_Visualization.png User:SlvrKy]

Synthesis

• Smart Cities as a complex ecosystem at different levels of components, systems, and system- of-systems

• Social Machines evolved in interaction between system providers, users and machines

• Smart City as a loosely integrated set of Social Machines in a digital ecosystem

• A semi-controlled infrastructure with a number of data sources, application services, digital infrastructures needed to bring data and services to the users, and the users and citizens

Applications

• Transformation to Smart Cities adds complexity

• Bridge computer science and urban planning/architecture approaches

• Interdisciplinary understanding

• Drive observatory and Web Science/City science approaches

• Urban computation and city analytics

Conclusion

• Smart City as Social Machine

– Thinking about complex urban issues

– Inclusion of citizens

– Improved social and societal view of the city

– Bridging gaps within interdisciplinary teams

[http://trondheim2030.no/2015/11/09/ny-tredimensjonal-modell-av-trondheim-gjor-det-enklere-a-planlegge-framtidas-by/]

Contact

search://Dirk Ahlers

geo: 63°25‘10“N 10°24‘9“E

@dirkahlers

[email protected]

http://smartsustainablecities.org/

Let’s talk!