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Building Stronger Relationship at Work to Advance your Career. Enneagram Personality Profiling Building Rapport Asserting Influence http://www.andrewchow.sg
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Building Stronger Relationship at
Work to Advance Your Career
Tonight’s outline
Knowing yourself; leveraging your natural strengths and
working on blind spots
Maximizing your potential at work and developing managerial
skills
Building rapport with 9 different personalities:
Perfectionist, Helper,
Performer, Creator,
Observer, Team Player,
Adventurist, Leader,
Peace Maker
## - How to build great
relationship at work
Think
Win-Win (Others before Me)
Positively (Start Strong with the
end in mind)
Long Term (not just for now)
Act
LEAD People / Manage Processes
SHARE information with team members
Act INTER-DEPENDENTLY not independently
INTERACT
ACCEPT others for WHO they
are
Ask everyone for contribution.
ACKNOWLEDGE people
openly. Appreciate isn’t enough
Listen (active listening)
Be Available
Listen more you Speak
Ask the right Questions (for
Clarification)
Speak
Slowly (pace)
Gently (approach)
Firmly (attitude)
#1 – Understanding
Yourself & Others
Discovering the “authentic” YOU
Personality
Sum total of behaviors, attitudes, beliefs, and values
that are characteristic of an individual.
Our personality traits determine
how we create our own world
how we react in specific situations.
and how we adjust to our environment
Your Personality determines Your Success
Factors Affecting Personality
• Heredity
• Brain
• Family Background
• Social group (where we interact)
• Situation
• Cultural Factor
• Physical Features
Your Personality determines Your Success
Enneagram
A system to study personality, and
show the path of improvement
to achieve success in life
Your Personality determines Your Success
What does Enneagram show us?
Your Personality determines Your Success
How we are different in our
behavior?
What makes us “click” with one
another?
How we respond to:
Money / Time / Relationship / Work
How can our Personality shape our
career success?
Know Ourselves better
Know Others better
Improve ourselves in life (change
behaviour)
Help Others along the way (influence)
Your Personality determines Your Success
1: Perfectionist
Average
Orderly
Impersonal
Critical
Positive
Disciplined
Consistent
Conscientious
Negative
Inflexible
Self-Righteous
Obsessive
Your Personality determines Your Success
“I must be perfect.”
Some people need to get it right.
They need to be right. They expect
a lot from themselves and from
other people.
Principled, purposeful, Self-
controlled, and Perfectionistic
2. The Giver / Helper
Your Personality determines Your Success
“I must help others.”
Average
Generous
Encouraging
People Focused
Positive
Compassionate
Giving
Sympathetic
Negative
Manipulative
Possessive
Intrusive
People who need people
They are great at taking care of you
Generous. Demonstrative. People-
pleasing and Possessive
3. The Achiever/Performer
Your Personality determines Your Success
“I am what I do.”
Average
Adaptable
Competitive
Pragmatic
Positive
Goal-oriented
Self Starter
Energetic
Negative
Arrogant
Defensive
Lacks Self Awareness
Nothing succeeds like success.
Just do it.
Look good while you do it.
Always look the part.
Adaptable, excelling, driven, and
image-conscious.
4. The Individual
Your Personality determines Your Success
“I am different from everyone.”
Average
Self Absorbed
Feels Different
Emotional
Positive
Inspired
Creative
Personal and Revealing
Negative
Self Pitying
Impractical
Alienated
Creative, unique, appreciative of
beauty and suitably tragic.
Artistic and Talented
Expressive, Dramatic, Self-
absorbed, and Temperamental
5. The Investigator
Your Personality determines Your Success
“I don’t know enough.”
Average
Self Reliant
Intense
Private
Positive
Perceptive
Thoughtful
Wise
Negative
Eccentric
Compartmentalizes
Cynical
Some people would rather watch
from the sidelines than play the
game. They like the perspective and
prefer dis-association
Perceptive, Innovative, Secretive, and
Isolated
6. The Loyalist
Your Personality determines Your Success
“I am always dutiful.”
Average
Independent
Cautious
Obedient
Positive
Responsible
Loyal
Engaging
Negative
Indecisive
Contradictory
Paranoid
They’re just trying to make the world
a safer place - by noticing every
possible danger. They’ll either run
into danger or away from it
Engaging, Responsible, Anxious, and
Suspicious
7. The Enthusiast
Your Personality determines Your Success
“I am so happy.”
Average
Lively
Experiential
Adventure - seeking
Positive
Spontaneous
Fun
Versatile
Negative
Hyperactive
Superficial
Impulsive
They like to go wide - not deep;
they like to laugh; they like variety.
Don’t trouble them with the
whole truth - keep it light.
Spontaneous, Versatile, Acquisitive,
and Scattered.
8. The Challenger
Your Personality determines Your Success
“My strength
protects me.”
Average
Dominant
Forthright
Fight for fairness
Positive
Confident
Inspiring
Leader
Negative
Intimidating
Confrontational
Controlling
Power with justice: is that too much
to ask? I will protect you with my
life - just don’t get in my way. I get
to challenge - you get to follow.
Self-confident, Decisive, Willful, and
Confrontational
9. The Peace Maker
Your Personality determines Your Success
“I am agreeable.”
Average
Accommodating
Peaceful
Genuine
Positive
Easygoing
Unpretentious
Patient
Negative
Disengaged
Stubborn
Oblivious
Peace - at almost any price. Gentle,
empathetic people who will go the
extra mile.
Conflict puts them to sleep.
Receptive, Reassuring, Complacent,
and Resigned
Enneagram in Summary
Your Personality determines Your Success
#2 - Maximizing your
potential at work
How to have a successful career and
build strong managerial skills
Perfectionist sees work as :
Principled, Purposeful, Self-controlled,
Detail-oriented, Reformer, Inspector
Your Personality determines Your Success
Perfectionist’s : + @ Work
Your Personality determines Your Success
having high standards
dedicated in everything
reasonable
Giver sees work as :
Demonstrative, Generous, People-pleasing, Possessive , Caretaker
Your Personality determines Your Success
Giver’s : + @ Work
Your Personality determines Your Success
Relate easily to people
Caring and warm
Good sense of humor
Achiever sees work as :
Your Personality determines Your Success
Adaptive, Successful, Driven,
Image-conscious, Achiever,
Motivator
Achiever’s : + / - @ Work
Your Personality determines Your Success
being optimistic
being competent
able to motivate people
Individualist sees work as :
Your Personality determines Your Success
Expressive, Dramatic, Self-absorbed, Temperamental, Artistic
Individualist’s : + @ Work
Your Personality determines Your Success
To feel at a deep level
Creativity and intuition
Being unique
Investigator sees work as :
Your Personality determines Your Success
Perceptive, Innovative, Secretive, Isolated,
Investigator, Observer
Investigator’s : + @ Work
Your Personality determines Your Success
Cool and Collected
Full of integrity
Perceptive
Loyalist sees work as :
Your Personality determines Your Success
Engaging, Responsible, Anxious, Suspicious,
Loyalist, Skeptic, Devil’s Advocate
Loyalist’s : + @ Work
Your Personality determines Your Success
Committed and Faithful
Responsible and Hardworking
Confronting Danger Bravely
Enthusiast sees work as :
Your Personality determines Your Success
Spontaneous, Versatile, Distractible, Scattered,
Epicure, Adventurer
Enthusiast’s : + @ Work
Your Personality determines Your Success
Spontaneous and Free-spirited
Risks Taker
Make tough work FUN!
Challenger sees work as :
Your Personality determines Your Success
Self-confident, Decisive, Willful, Confrontational,
Bossy, Leader, Protector
Challenger’s : + @ Work
Your Personality determines Your Success
How do you influence others?
independent and self-reliant
meet challenges head on
Honest / Direct
Peace Maker sees work as :
Your Personality determines Your Success
Receptive, Reassuring, Agreeable, Complacent,
Mediator, Preservationist
Peace Maker’s : + @ Work
Your Personality determines Your Success
Non-judgmental
Caring
Good Mediator and Facilitator
#3 - Building Rapport
with Everyone by their
Personality How to get the maximum out of
every relationship
Perfectionist’s natural rapport skills
Your Personality determines Your Success
How do you like to be approached?
Share of the responsibility
value my advice
fair and considerate
Giver’s natural rapport skills
Your Personality determines Your Success
How do you like to be approached?
appreciate me
Share fun times
Take an interest in my problems
Achiever’s Natural Rapport Skills
Your Personality determines Your Success
How do you like to be approached?
Leave me alone when I am working Honest feedback
Proud of my accomplishments
Individualist’s natural rapport skills
Your Personality determines Your Success
How do you like to be approached?
plenty of compliments
Be a supportive friend
Respect my special gifts
Investigator’s natural rapport skills
Your Personality determines Your Success
How do you like to be approached?
straightforward
Make me feel welcome slowly
Give me time
Loyalist’s natural rapport skills
Your Personality determines Your Success
How do you like to be approached?
Listen to me carefully
Work things through with me
Don't judge me
Enthusiast’s natural rapport skills
Your Personality determines Your Success
How do you like to be approached?
Be responsible for your own
action
Don't try to correct or change me
Engage with me in stimulating
conversation
Challenger’s natural rapport skills
Your Personality determines Your Success
How do you like to be approached?
Stand up for yourself...
and me
Be confident, strong, and direct
Don’t betray my trust.
Peace Maker’s natural rapport skills
Your Personality determines Your Success
How do you like to be approached?
how you ask is important
to be of service
Love good discussion
Draw an animal you feel most
suitable to represent each type
Divide into 2 groups / each group draw 9 types
A group game to test out everyone personality (15min)
Personal Reflection
Personal Reflection:
What do you like most about yourself?
How do you want others to build rapport with
you?
How do you manage your manager’s expectation
@ work?
How can you coach your team members to reach
their fullest potential based on their personality?
How can you build a better team at work?
Your Personality determines Your Success
9 Life Attitude
Strive for excellence in everything you do, perfection is a bonus
It’s great to be available for others but take care of yourself first
Sharing about how you feel makes you more approachable.
Seek to understand than to be understood.
You do not need all the answers in life to make a decision.
Trust is the currency of all relationship; give first and you will receive later.
Do one thing at a time well; multi-tasking is a fallacy
You do not need to be strong to be right, when you are right; strength becomes you.
Take massive action once you have listen and deliberated
What type of influence does each has?
Natural Talent
Your Personality and Your Job
Perfectionist - Audit/Governance/Accountant
Helper - Community Engagement/Charity/Customer
Service/Teacher/Nurses/Counsellors
Performer - Marketing/Public relations/Branding
Individualist - Designer/Creative Director/Writer
Observer - New Product Development/Research
Loyalist - Legal/Underwriter/insurer
Adventurist - Advertising/Events/Newsletter
Leader - Competitive Analysis, Leadership
positions/Sales
Peace Maker - Negotiator/Administrators/Trainer/HR
Your Personality determines Your Success
Thank You!
Your Personality determines Your Success !