• You and your team operate smoothly and without

conflict

• You represent your organization positively

• You contribute to the organization and its goals

• You feel self-fulfillment

The Benefits: When you are an effective leader :

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The job: What does an effective leader look like:

• Understands the organization, its goals and priorities

• Manages resources

• Is an informed problem solver, decision maker

• Takes appropriate action

• Communicates upwards to Board, out to colleagues

and team

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• Reflects, assesses, changes as necessary

• Leads by example

• Rewards thoughtfully

• Identifies and develops evolving leaders

What does an effective leader look like (cont.):

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Job Breakdown: Understanding the Organization:

• Who we are:

• Structure

• Processes

• Values

• Goals

• Priority

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Understanding the Organization (cont.):

• Why understanding is important:

• To know where we’re going and how we’re going

to get there

• To do only those things that help us achieve our

goals and priorities

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Understanding the Organization (cont.):

• Whose problem is it?

• What are the consequences of our actions?

• PROs and CONs

• Cost of resources

• Effect on community or partners

• Effect on team

8

Managing resources:

• What are our resources?

• $$, people, time, tools

• Partnerships, goods, goodwill, ability to barter

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Managing resources (cont.):

• How do we manage resources?

• Stay knowledgeable

• Be aware of strengths and weaknesses

• Assess, replenish and reward

• Match appropriately

10

Problem-solving and making decisions:

• Describe the problem

• Whose is it

• What will it cost in resources

• Assign the resources

• Identify success factors

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Taking action:

• Communicate the plan

• Monitor

• Assess

• Report

• Build or adapt

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Communicating:

• Talk, talk, talk, listen, listen, listen

• Promote discussion, suggestions, challenging,

questioning at team level

• Build your networks; use your sources

• Identify your mediums (meetings, social media,

phone-tree, email, visit)

13

Communicating (cont.):

• Check to see if message is understood

• Restructure and check again

• Get audience to rephrase

14

Reflect, assess, change:

• Stay informed

• Keep checking results against your success factor

• Ask team to help identify issues and solutions

• Learn from mistakes, failures

• Communicate

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The cycle: Lead by example:

• Do anything you see me do

• Why is this an unpopular mantra

• Why it works really well for leaders and teams

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Reward appropriately:

• Give clear, results-based direction

• Assess against those results

• Know your team and use meaningful rewards for

success

• Offer constructive results-based advice

• Encourage comment on your results and make

changes when necessary

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Develop future leaders:

• Use an assessment tool to define needs of team

members

• Define willingness and capability: willing? may

need encouragement; able? may need help or

training; both? Run with it!!.

• Use and build on strengths; focus on

strengthening weaknesses; celebrate success

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Develop future leaders (cont.):

• Dare; offer opportunities to capable, motivated team

members

• Share responsibility; offer formal or informal

mentoring