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Troubleshooting poster with troubleshooting funnel. Note that 'documentation' and 'Standardization' are the two most common steps left out of troubleshooting.
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Choose one
Monitor
Implement
Solutions
Problem Discovered
Large vague problem
Why?Why?Why?Why?Why?
ProblemSolved?
Standardize
Yes
No
DOCUMENT
Large vague problem
Define the problem
Real problem
2012 by John R Henry, Changeover.com©
Troubleshooting Funnel
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