CONSULTANCY PRODUCT PRESENTATION

What is consultancy?

• Consultancy is the provision of professionalservices to external companies within a particular

field or a professional practice that gives expert advice within a particular field.

Such services may include the identification of options with recommendations; the provision of additional resources; and/or the implementation of solutions."

• In a nutshell a consultant provides external advice for organisations that require specialist expertise or an objective outside perspective on their business.

Our Approach and Methodology in Consultancy

Training Needs Assessment (TNA)

Training Management Cycle

This presentation takes up TNA

Definition of TNA

• TNA is the method/process of determining if a training need exists and if it does then what training is needed to fill in the gaps to help individuals and the organization accomplish their goals and objectives.

• A needs assessment is the process of identifying the “gap" between performance required and current performance. When a difference exists, it explores the causes and reasons for the gap and methods for closing or eliminating the gap. A complete needs assessment also considers the consequences for ignoring the gaps.

•The gap between the present status and the desired status may indicate problems that in turn can be translated into a training need.

LEVELS OF A TRAINING NEEDS ASSESSMENT:

•Organizational assessment: evaluates the level of organizational performance. An assessment of this type will determine what skills, knowledge, and abilities an agency needs. It determines what is required to alleviate the problems and weaknesses of the agency as well as to enhance strengths and competencies. Organizational assessment takes into consideration various additional factors, including changing demographics, political trends, technology, and the economy.

Occupational assessment :Examines the skills, knowledge, and abilities required for affected occupational groups. Occupational assessment identifies how and which occupational discrepancies or gaps exist, potentially introduced by the new direction of an agency. It also examines new ways to do work that can eliminate the discrepancies or gaps.Individual assessment analyzes how well an individual employee is doing a job and determines the individual's capacity to do new or different work. Individual assessment provides information on which employees need training and what kind.

WHAT ARE THE STEPS IN A TRAINING NEEDS ASSESSMENT•Needs Assessment (collecting and analyzing data)•Design (program objectives, plan, measures of success)•Testing (prototype the instrument and process)•Implementation (collection measures and update as needed)•Analysis & Evaluation (review feedback and data collected)

Training Needs Assessment Process

Factors that may lead to Training Needs•Re-organization processes•Business Process Re-engineering•Process Improvements•Reductions in work force•Layoffs/Transfers/New Hires•Staffing Changes/Promotions•Re-locations•New equipment/Technology•Performance/Safety Issues•Problems in Production/Safety•New Systems/Procedures•Changes in Laws/Regulations•Succession Planning•Career Paths/Growth

WHY CONDUCT A TRAINING NEEDS ASSESSMENT/SURVEY?

• A needs assessment/survey helps an organization achieve its goals.

• The purpose of a training needs assessment is to identify performance requirements and the knowledge, skills, and abilities needed by an agency's workforce to achieve the requirements.

• It reduces gaps between employee skills and the skills required by the job and department.

WHY CONDUCT A TRAINING NEEDS ASSESSMENT/SURVEY?

• Identify the general content of the training to be administered, forms foundation of a training plan

You can re-administer the training needs survey after the training has been performed to see if there was an increase in performance/skills as measured by the survey.

• An effective training needs assessment will help direct resources to areas of greatest demand. The assessment should address resources needed to fulfill organizational mission, improve productivity, and provide quality products and services.

CONCLUSION

Organizations deserve compelling and relevant training with a significant Return On Investment (ROI).

This consultancy delivers , an in-depth assessment of an organization’s pain points and knowledge gaps.