Prescriptive Cloud

ServicesFor the Future-Ready Enterprise

Prescriptive cloud services - welcome and introductions

Kevin Nelson

SVP, Technology & Strategy,

MultiLing

David Buckland

Lead Solutions Architect & SVP,

ZeroLag

Greg Keller

CEO,

R Systems

Mark Elbaum

VP, Information Systems,

Sunburst Hospitality

Mark Ortenzi

CEO,

ScaleMatrix

Tina DeBrass

Director, Dell Infrastructure & Cloud Services

ModeratorPanelists

Becoming future ready with cloud – what we hear from our customers

“We want to select the right cloud workload-by-workload.”

“How do we realign our teams to get the most business agility from cloud?”

“How do we best integrate a hybrid cloud solution?”

“We need help finding a cloud solution that doesn’t compromise security.”

“We need to foster innovation, but don’t know where to start with cloud.”

Customer-centric cloud entry points

Offer #1 Offer #2 Offer #3

Offering stack

Microsoft VMwareRedHat /

OpenStack

Glo

ba

l Su

pp

ort

& D

ep

loym

en

t

Cloud Strategy & Advisory Services

De

ll F

ina

ncia

l Se

rvic

es

Dell Servers / Storage / Networking

Infrastructure Management

Multi-cloud Management

Cloud Brokerage/Marketplace

Direct resale of public cloud

Private Cloud

A

Public CloudB

Professional Services

D

Managed Services

C

Customer entry points

Performance, and Security Mgmt

Cloud Integration Services

Cloud Hosting & Management

Hybrid Cloud

(End State)

Professional Services

Public Cloud

PrivateCloud

Managed Services

Consulting Services-led cloud deployment

On-premise or managed private cloud deployment

IaaS or PaaS deployment

D

B

A

C

adjective

Giving exact rules, directions or instructions

about how you should do something

pre•scrip•tive

Challenge

• Supporting global expansion with improved employee collaboration in a scalable and consistent way

• Meeting strict security requirements with their variety of email and instant message tools

Results

• Greater employee efficiency while meeting growth targets without IT downtime

• 24x7 reliability and managed security monitoring that serves as a competitive advantage

“Hands down, our employees are significantly more efficient

today with our hosted solution from Dell, which means we’re

able to provide better services to our customers.”- Brian Chaney, Director of Information Systems

Challenge

• Transitioning in a timely manner from an in-house managed and operated IT infrastructure environment to the cloud

• Avoiding business disruption and customer satisfaction issues during the migration to cloud

Results

• Scalable solution that better positions Sunburst to respond to changing industry cycles

• Ability to focus on core hospitality business by offloading cloud management

“Dell is an extension of my staff. I can focus on growing my

business while Dell runs our DC and IT operations in the

Cloud.” - Mark Elbaum, VP of Information Systems

Results

• Cost objectives and efficiency levels met with fully managed infrastructure and data center services

• Productivity objectives achieved through Dell’s high delivery standard - 100% service level agreement (SLA) for the past 30 months

“We provide super scalable and highly secure solutions. Our

competitive advantage is customization to meet rapidly

evolving customer needs.”- Greg Keller, CEO

Challenge

• Reducing IT costs while increasing efficiency, evaluating outsourcing vs. internal resources

• Future-proofing compute capabilities to support a dynamic business climate

Dell cloud prescriptive services Platform Coverage

Prescriptive Solution Partners

HPC R Systems

IaaSScaleMatrix | Six Degrees | Quadria | Peer1Joyent | ZeroLag | Pamafe | 6YS | SiliconSky

StaaS ScaleMatrix | Joyent | AntemetA I 6YS

Exchange ScaleMatrix | ZeroLag | Six Degrees I 6YS

SharePoint

DRaaS ScaleMatrix | ZeroLag | Six Degrees I 6YS | AntemetA

Global

CenturyLink | Google | Joyent | R Systems | Windows Azure | AWS

ScaleMatrix | ZeroLag

US

ScaleMatrixMexico

Peer1CanadaSix Degrees UK

Quadria | AntemetA France

PamafePortugal

APJ

Open Source

VMware

HyperV

HPC

ScaleMatrix | ZeroLag | Six Degrees I 6YS

6YS | VPACSilicon SkySAF

Aruba | Master | NTTEMEA

BUaaS ZeroLag DevOps Joyent

Geographic Coverage

Virtual Workspace U2Cloud

Industry-Specific Dell Secure Healthcare Cloud | Dell Unified Clinical Archiving | Dell Cloud Services for U.S. Government

Audience poll

What is your top cloud concern?

Take the poll in the app or text 35988 to 79905

What steps is your organization taking toward becoming a future-ready enterprise and what has been your cloud project experience?

For our audience

Monday morning future-ready plans

• What advice would you give others evaluating cloud service providers?

• Are there any best practices or key lessons to take away from your projects?

For our panelists

Related Dell World sessions

• MT21: Empowering the evolving workforce with virtual workspaces: transforming for success

– Thursday 9:30-10:30AM Room 18B

• MT47: So you need to build a private cloud. What now? Best practices for building your cloud

– Wednesday 2:30-3:30PM Room 5C

– Thursday 9:30-10:30AM Room 17A

• HOD8: Easy VDI implementation with predictable scalability and costs

– Wednesday 1:00-5:00PM, Room 7

– Thursday 8:00-10:30AM Room 7

Thanks!