SUN FM Company Profile Aug2016

INNOVATIVE, PROFESSIONAL, RELIABLE

SUN FACILITIES MANAGEMENT • COMPANY PROFILE • 2016

WHO WE ARE

Sun FM is a dynamic turnkey facilities

management company, offering a variety of

administrative, security and physical services for

residential and commercial initiatives.

Our innovative and adaptable approach

guarantees tailored solutions for all your business

and private requirements.

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FUNDAMENTAL VALUES

At Sun FM, our core values are our driving force.

They translate into our everyday practices and

approach, helping us deliver consistent, quality and

reliable services across borders. Our guiding beliefs

and unwavering standards are simple, direct and

inspiring, paving a clear path to becoming an

International leader in facilities management.

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GOVERNING BELIEFS

EXCELLENCE AND COMMITMENT

We strive towards excellence and success in all

that we do. We are dedicated to giving our best

because we expect and accept only the best.

DEDICATION, COMMITMENT AND RELIABILITY

Our partners and client’s happiness and

satisfaction is our driving priority. We make sure

to not simply meet, but to surpass all their needs

and aspirations.

TRUST AND TRANSPARENCY

We work honestly, responsibly and out in the

open to foster trust and confidence in our

relationships. Accountability to our partners and

clients is necessary to our accomplishment.

RESPECT AND INTEGRITY

Being a leader requires embracing difference. We

respect and hold all cultures, customs, traditions

and beliefs in high regard, encouraging everyone

to express themselves and have a voice.

INNOVATION

We stimulate creativity and ignite ingenuity,

relentlessly pushing forward and investing in the

future. Providing pioneering and ground-breaking

services and solutions across the board gives us

competitive edge to become the industry leader.

SAFETY AND SECURITY

We make sure that all our services and solutions

meet industry and safety standards for the best

interest of our team, partners and clients.

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OUR JOURNEY

Sun FM is a new and vibrant company who is

already making its mark in Africa. Already

being seen as a quality company. We will

continue with our exciting journey in the world

of facilities management, with the continued

aspiration to become the industry leader in

various market sectors across Africa.

Sun FM’s robust and experienced team

has the collective ability to lead us

through strategic progress and rapid

regional development. We foster an

innovative approach and strive to set

industry standards by delivering

unrivalled services. Our unique model

privileges partner and client needs above

all industry norms, building enduring

relationships that will inspire lasting

growth.

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THE FUTURE

Sun FM is a forward thinking facilities management company.

We know where we want to be and make sure to structure and

streamline our services towards development and expansion.

We work alongside private and

public sector organisations,

offering a comprehensive range

of tailored services and

customised solutions that help

various businesses and

institutions manage and protect

operations, assets and interests.

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OUR FOOTPRINT

We are operational in Ghana &

Tanzania,

with plans in 2017 to enter into

the Nigerian, Zambia and Ivory

Coast markets,

with a further 14 countries by

2019

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FACILITIES MANAGEMENT SERVICES


FACILITIES MANAGEMENT SERVICES

Facilities management services are vital to the

success of any organisation. Effective services

encompass and combine multi-disciplinary

resources and activities. On a corporate level,

they contribute to the delivery of strategic and

operational objectives. In the everyday, they

ensure a safe and effective working environment

essential to the performance, efficacy and value

of any business, whatever the size and scope.

Sun FM recognises the necessity and valour of such procedures

and offers a wide selection of turnkey solutions for all ranges of

soft services in the facilities management spectrum.

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RECEPTION SERVICES

SERVICES

DOMESTIC SERVICES

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Electricians/Plumbers, Generator MaintenanceReceptionist, Hotels, Resorts, Apartments, Offices


JANITORIAL SOLUTIONS

SERVICES

Sun FM provides professional janitorial services.

Whether an initial deep clean or a daily, weekly

or monthly service, we are able to customise the

janitorial package that meets the size and needs

of any business. We understand the importance

of a clean work environment and the use of

qualified skills sets such as electrical, plumbing

and mechanical engineer experts, therefore we

only hire staff that meets our own high

standards.

GROUNDS CARE

Sun FM offers expansive services in all aspects

of ground care. Our well-trained, experienced

and specialised staff provides consistently

professional and approachable services, allowing

us to build effective, long-term working

partnerships.

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SERVICES

RISK MANAGEMENT

The corporate and industrial world is becoming

increasingly complex. Risk management is more

important than ever. Sun FM delivers

comprehensive solutions for all challenges you

may face.

Our specialists in high-level risk control work to

strengthen and stabilise a wide range of

independent companies. They analyse to deliver

customised locational support and strategy

solutions for all special needs.

Sun FM covers a wide range of possible risks and

threats to help prepare and work through potential

emergency situations and immediate incidents.

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24/7 CALL CENTRE SERVICES

Sun FM understands the customer needs can

happen at any time day or night, we can offer

24/7 call out service to cover any emergency that

may occur, whether Domestic, Commercial and

or Security issues.


SERVICES

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CONFIDENTIAL DATA DISPOSAL

All businesses, regardless of size and scope,

will always have confidential legal

documentation and data. Sun FM knows the

risks involved should confidential material be

released. We ensure that our data disposal

eradicates everything, so that reputation is

never compromised.

WORKPLACE / HR / HSE

CONSULTING

We provide information and suggest

proactive measures such as pre-

employment screening, prevention team

training, vulnerability audit and critical

incident response, to help keep workplace

environments safe and secure.


SERVICES

ANTI-BRIBERY AND CORRUPTION

We offer advice, guidance and possible solutions

for issues such as fraud, theft, corporate

malfeasance, dishonesty and unethical practices

imposed by potential clients and public officials.

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SECURITY RISK

We help determine how to navigate

businesses through changing security

patterns and trends across the continent.


SECURITY

At Sun FM, we care for our clients as we do our

own team members and consider security needs

our forte. Our team is an integral part of ensuring

that everyone’s safety is not compromised, which

is why Sun FM security partners are comprised of

high calibre security experts with a wealth of

industry knowledge.

As a company that prides itself on quality and

training, we make sure that all our security

personnel and operative are all fully screened,

vetted and qualified in up-to-date international

standards, far surpassing the reach of our

competitors.

We provide a wide range of tailored security

services and procedures for all types of industries.

They cover potential losses that may occur from

accident, theft, fire, explosion, damage or waste.

SERVICES

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REMOTE TECHNOLOGICAL MONITORINGMOBILE PATROLS

We offer highly visible deterrents for all locations.

Using tracked vehicles provide direct response

and immediate assistance when needed.

Detailed reports help build internal intelligence

around specified locations and make sure that

procedures comply with regulatory requirements.

SERVICES

With armed/unarmed mobile response team

provides 24/7 attention and protection via our

control facilities. We are both able to work with

existing equipment or can install the newest

technology available in today’s market to

ensure that our client’s parameters are always

fully monitored against potential threat.

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EXECUTIVE PROTECTION OFFICERS

Executive & VIP Protective Services provides

specialized Body Guard, Close Protection and

Escort Services. We can provide these services

for your visiting VIPs, service vendors, the

entertainment industry, senior executives or for

personal family protection.

SERVICES

We provide a physical security presence to

protect property and safeguard assets. Licensed,

continuously trained and highly motivated, the

guards our partners employ are specifically suited

to specified sites and needs. From concierge staff

and uniformed guards to event staff and loss

prevention agents, we make sure that we provide

only the best protection and first line of defence.

ARMED AND UNARMED GUARDS

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DELIVERABLES

Sun FM offers a comprehensive range of customised turnkey

services across the continent of Africa.

Armed and Unarmed Guarding Services

Cash in Transit

Domestic Services

Reception / Concierge Services

Customer Care / 24/7 Call Centre Service

Mobile Patrol Services

Canine Security Services

Car Park Management

Training Services

Security Risk Survey / Consultancy Services

Executive / VIP Close Protection Services

Remote CCTV Monitoring Products and Services

Be-Spoke Facilities Management Services

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Janitorial Solutions

Grounds Care

Risk Management Services

Confidential Disposal Services

Work Place / HR / HSE Consulting Services

SUN FM, A CUSTOMER-FOCUSED COMPANY