Amazon Sellers:Need to put a lot of effort to maintain their storefronts on Amazon

Uses a number of factors to evaluate performance metrics of sellers

Some are:1. Oder defect rate2. Response time - max. 24 hours3. Negative feedback rate4. Cancellation rate5. Late dispatch rate6. Policy Violation - most important

Policy violation includes manufacturer complaint and/or product mismatch from display

If your seller platform continuously signals any of the above metrics, it is very expected to have a suspension.

In case of low performance metrics:A seller’s services are likely to be suspended by Amazon resulting in temporary payment blocks for up to 3 months

Low performance metrics

Account suspension

Significant loss

What Next??

Amazon Suspension Get back -An exclusive service offered by BM Consulting

Specific steps are taken for Amazon suspension get back service by BM Consulting:

1. Problem research and understanding – to get the actual faults2. Guidance and possible solution for the fault (not suspension)3. Plan of Action - A layout of all actions to be taken by the seller in order to regain the selling status

Plan of action is passed on to the Amazon team and collaboration with the seller is facilitated to erase the issues to increase performance metrics

BM Consulting also offers timely management plans in order to maintain a high performance metric after the seller is active again

So, if you are an Amazon seller who needs to regain a selling status, contact us at info@bmconsulting.in020-64000107