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Asha Chaudhry – Co-founder & Editor @ashaonthebeach @therodinhoods What I learnt while building an online community: some hits, some misses!

Building an online community: Hits & Misses while building TheRodinhoods!

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Page 1: Building an online community: Hits & Misses while building TheRodinhoods!

Asha Chaudhry – Co-founder & Editor

@ashaonthebeach @therodinhoods

What I learnt while building an online community: some hits, some misses!

Page 2: Building an online community: Hits & Misses while building TheRodinhoods!

Want to build a community? First ask yourself WHY?

Be clear about the purpose!Don’t re-invent the wheel.

Don’t build a community just becauseyou have thousands of users.

Page 3: Building an online community: Hits & Misses while building TheRodinhoods!

The Power of SHARING

Page 4: Building an online community: Hits & Misses while building TheRodinhoods!

Communities offer a wealthof KNOWLEDGE to tap into.

Alok Rodinhood Kejriwal (Founder) started sharinghis startup experiences on TRH in November 2010.

Page 5: Building an online community: Hits & Misses while building TheRodinhoods!

TRH tries to make an entrepreneur’s journey, a little LESS LONELY.

June 2016

11,600+ members 6000+ articlesStartup stories

ShowcasesResources/Insights

LessonsProblems Queries

Page 6: Building an online community: Hits & Misses while building TheRodinhoods!

Communities offer the Power of MANY!

Page 7: Building an online community: Hits & Misses while building TheRodinhoods!

PURPOSE & PEOPLE

Alok meets & mentors one entrepreneur every week day.

Together we’d like to help people and foster entrepreneurship through TRH!

Page 8: Building an online community: Hits & Misses while building TheRodinhoods!

You’ve started a community.Now keep it RELEVANT & ENGAGED!

Page 9: Building an online community: Hits & Misses while building TheRodinhoods!

Identify your ROCKSTARS!

Writers Early Adopters

Experts from different verticalsValidators & Devil’s Advocates

Networkers/ConnectorsEvent Organizers

Startup Evangelist

Page 10: Building an online community: Hits & Misses while building TheRodinhoods!
Page 11: Building an online community: Hits & Misses while building TheRodinhoods!

REWARD them!

Page 12: Building an online community: Hits & Misses while building TheRodinhoods!

SURPRISE them!

Page 13: Building an online community: Hits & Misses while building TheRodinhoods!

EMPOWER them andalways be INCLUSIVE!

(They are your BRAND Ambassadors!)

Page 14: Building an online community: Hits & Misses while building TheRodinhoods!

Rodinhooders ORGANISE Open Houses & Meetups

We create a new organizing team every

time for an Open House and every volunteerhas a unique role!

Page 15: Building an online community: Hits & Misses while building TheRodinhoods!

45+ EVENTS across 11 CITIES!

Page 16: Building an online community: Hits & Misses while building TheRodinhoods!

Live #RodinChats

We all are each other’smini mentors!

Page 17: Building an online community: Hits & Misses while building TheRodinhoods!

Tim Draper was interviewedby a Rodinhooder atDraper University!

Page 18: Building an online community: Hits & Misses while building TheRodinhoods!

Understand your MEMBERS!

Page 19: Building an online community: Hits & Misses while building TheRodinhoods!

“You don't have to be an expertin startups to succeed at one”

“The way to succeed in a startup is not to be an expert on startups, but to be an expert on your users and the problem you're solving for them. Mark Zuckerberg didn't succeed because he was an expert on startups. He succeeded despite being a complete noob at startups, because he understood his users really well.”~ Paul Graham

Page 20: Building an online community: Hits & Misses while building TheRodinhoods!

Engage, Engage, ENGAGE!

Page 21: Building an online community: Hits & Misses while building TheRodinhoods!

Stay CONNECTED!Send out an interesting & unpredictable weekly newsletter!

Page 22: Building an online community: Hits & Misses while building TheRodinhoods!

CONNECT offline through meaningful EVENTS!

Page 23: Building an online community: Hits & Misses while building TheRodinhoods!

LISTEN and Keep your Eyes & Ears Open!

Read & Retain all Startup & Funding news Be a Social Media Observer

Give People Shout-Outs!

Page 24: Building an online community: Hits & Misses while building TheRodinhoods!

Be the CONFIDANT and never break TRUST

Page 25: Building an online community: Hits & Misses while building TheRodinhoods!

Your COMMUNITY becomesyour extended FAMILY!

There’s a Rodinhooder in every city!

Page 26: Building an online community: Hits & Misses while building TheRodinhoods!

Your family becomes a partof this EXTENDED FAMILY!!

Page 27: Building an online community: Hits & Misses while building TheRodinhoods!

DON’T try to do EVERYTHING YOURSELF!

Use tools & templates + how-to-dosSEEK HELP from committed volunteers

Hire interns & build a small team!

Page 28: Building an online community: Hits & Misses while building TheRodinhoods!

You’re not Wonder Woman!(look after your health)

Page 29: Building an online community: Hits & Misses while building TheRodinhoods!

Community Management

is NOT APART-TIME JOB.

Page 30: Building an online community: Hits & Misses while building TheRodinhoods!

Be PATIENT and COMMUNICATE well!

Be lucid in your online communicationShare candid feedback & give useful suggestions

ALWAYS HELP!

Page 31: Building an online community: Hits & Misses while building TheRodinhoods!

Never compromise on QUALITY.Have POLICIES and stick to them.

Be polite, but firm!

Page 32: Building an online community: Hits & Misses while building TheRodinhoods!

You can’t keep everyone HAPPY!(and you are not responsible for people’s issues.)

People come in good, bad, ugly & awesome!Each with their own perspective. Respect that!

Page 33: Building an online community: Hits & Misses while building TheRodinhoods!

It’s gonna take LONGERthan you think…

Page 34: Building an online community: Hits & Misses while building TheRodinhoods!

TRH Open Houses started from 3-7 Rodinhooders…

Page 35: Building an online community: Hits & Misses while building TheRodinhoods!

Reached different CITIES…

Page 36: Building an online community: Hits & Misses while building TheRodinhoods!

And the tribe kept GROWING!

Page 37: Building an online community: Hits & Misses while building TheRodinhoods!

My parting gyan…

“The only way to grow a vibrant and engaged online community is to invest yourself in it; keep your head down and build.”

Page 38: Building an online community: Hits & Misses while building TheRodinhoods!

[email protected]

@ashaonthebeach

@therodinhoods

http://therodinhoods.com

I’m an EMAIL or TWEET away!

Page 39: Building an online community: Hits & Misses while building TheRodinhoods!

Thank YOU!