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www.DonnaGilliland.com * www.MOSTraining.com * [email protected] Social Media Marketing Fundamentals

Digital Marketing 101 for Small Business by Donna Gilliland

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Page 1: Digital Marketing 101 for Small Business by Donna Gilliland

www.DonnaGilliland.com * www.MOSTraining.com * [email protected]

Social Media Marketing Fundamentals

Page 2: Digital Marketing 101 for Small Business by Donna Gilliland

Digital Marketing 101Discussion Points

• Customer Demographics• Business Web site• Email marketing• Social Media platforms overview• Social Media strategies• Video• Tools• Assignments for you

Page 3: Digital Marketing 101 for Small Business by Donna Gilliland

Do your research…

Starts with knowing who your customer

demographic is.

Page 4: Digital Marketing 101 for Small Business by Donna Gilliland

www.DonnaGilliland.com * www.MOSTraining.com

What do you know about

your customers?

• Age• Gender• Location• Hobbies• Interests• Income• Customer Needs

Page 5: Digital Marketing 101 for Small Business by Donna Gilliland

www.DonnaGilliland.com * www.MOSTraining.com

Get your Brand assets

“Secure your website domain name (even before you incorporate!). Register your social media brand usernames now, even if you aren’t going to use each social platform to start.” ~ Mike Gingerich, co-Founder of Tabsite and President of Digital Hill Marketing

Page 6: Digital Marketing 101 for Small Business by Donna Gilliland

www.DonnaGilliland.com * www.MOSTraining.com

•Reserve your domain name

•WordPress Web site

•Mobile responsive theme

• Include a Sign-up form

Web SiteTips

Page 7: Digital Marketing 101 for Small Business by Donna Gilliland

www.DonnaGilliland.com * www.MOSTraining.com

• Easy Blog Plug and Play

• Multi-level user access

• Open source• Easily make edits on your own site, without

having to pay for an expensive resource to help.

Word PressBenefits

Page 8: Digital Marketing 101 for Small Business by Donna Gilliland

www.DonnaGilliland.com * www.MOSTraining.com

Email Marketing is well and alive…

“Email marketing continues to be a tried and true way to build trust and stay top of mind to potential customers”.

Make it easy for your customers to sign up for your email list via your Web site.

~ Mike Gingerich, President of Digital Hill Marketing

Page 9: Digital Marketing 101 for Small Business by Donna Gilliland

www.DonnaGilliland.com * www.MOSTraining.com

Email Capture

Use aSign Up Form

Page 10: Digital Marketing 101 for Small Business by Donna Gilliland

www.DonnaGilliland.com * www.MOSTraining.com

Waftio Sign Up Form Example

Page 11: Digital Marketing 101 for Small Business by Donna Gilliland

Let’s Talk Social Channels

LinkedIn

Facebook

Instagram

Snapchat

Twitter

Periscope

Blab

Page 12: Digital Marketing 101 for Small Business by Donna Gilliland
Page 13: Digital Marketing 101 for Small Business by Donna Gilliland

www.DonnaGilliland.com * www.MOSTraining.com

Tips for new businesses on social

Don't try to be great at all of the platforms. Pick the one where your customers are on most frequently

and ROCK IT! Also stay curious - jump in and play with new technology (Facebook LIVE- Snapchat-etc)

without trying to figure out how to make money from it right away. You never know which tool might be the

next big connector for you!

Wise words from my marketing friend @Gina Schreck, President of SocialKnx

~ Gina Schreck, President of SocialKnx

Page 14: Digital Marketing 101 for Small Business by Donna Gilliland

www.DonnaGilliland.com * www.MOSTraining.com

Facebook 2016 Business Focus

•Video•Ads•Messenger

“Over the next few years video is going to be the most engaging content online, and by continuing to innovate here we have a chance to build the best place to watch and share video.” ~ Mark Zuckerberg

Page 15: Digital Marketing 101 for Small Business by Donna Gilliland

www.DonnaGilliland.com * www.MOSTraining.com

75%View via mobile

8+ billion video views occur each day on Facebook

Page 16: Digital Marketing 101 for Small Business by Donna Gilliland

www.DonnaGilliland.com * www.MOSTraining.com

Facebook Stats

Page 17: Digital Marketing 101 for Small Business by Donna Gilliland

www.DonnaGilliland.com * www.MOSTraining.com

Facebook Live

Broadcast live from your personal profile or your business page.

Mobile only via an iOS or Android.

Page 18: Digital Marketing 101 for Small Business by Donna Gilliland

www.DonnaGilliland.com * www.MOSTraining.com

Facebook Live Benefits

• Live video broadcasting from your Business or Profile page.

• Replays are available anytime from your page.

• Videos can be shared by others.

• Followers can Subscribe to your broadcast and be notified when you go live.

• Followers can post comments during the broadcast.

• An opportunity to connect with your audience in real-time.

• Potentially increase the audience reach of your page.

Page 19: Digital Marketing 101 for Small Business by Donna Gilliland

Buyers Are Mobile

Image Source: Facebook

Connecting People to Brands and Products on Mobile

People have shifted to mobile. It’s the fastest adoption of a communication technology in history, and it’s changing how we connect with each other and discover new things. Businesses, however, are still making the shift.

Source article: https://www.facebook.com/business /

Page 20: Digital Marketing 101 for Small Business by Donna Gilliland

Make Video a Part of Your Content Strategy

Page 21: Digital Marketing 101 for Small Business by Donna Gilliland

4 billion video views happen on Facebook every day

Image Source: Facebook Media

Page 22: Digital Marketing 101 for Small Business by Donna Gilliland

Save Time: create a content posting schedule

Page 23: Digital Marketing 101 for Small Business by Donna Gilliland

Adobe Spark for Social Graphics

Page 24: Digital Marketing 101 for Small Business by Donna Gilliland

Canva for Easy Graphics Design & Larger Projects

Page 25: Digital Marketing 101 for Small Business by Donna Gilliland

Buffer: curate and schedule content.

Page 26: Digital Marketing 101 for Small Business by Donna Gilliland

www.HootSuite.com

HootSuite Benefits for Social Media Management

Page 27: Digital Marketing 101 for Small Business by Donna Gilliland

Review Your Content Posting Type, Time and Frequency

Inspire interaction

80% content, 20% promotion

Mix of images, videos and links

Frequency matters

View your Facebook Insights regularly

Page 28: Digital Marketing 101 for Small Business by Donna Gilliland

www.DonnaGilliland.com * www.MOSTraining.com

Click for full class details: Social Media Summit 2016

It takes training to stay up-to-date. Social Media Success Summit

It’s all online.

This is an affiliate link. I only recommend programs that I know well. ~ Donna Gilliland

Social media tactics and strategies to grow your business. The first session begins on October 4, 2016

Click for full class details: Social Media Summit 2016

Page 29: Digital Marketing 101 for Small Business by Donna Gilliland

www.DonnaGilliland.com * www.MOSTraining.com

Marketing reading assignment

Page 30: Digital Marketing 101 for Small Business by Donna Gilliland

www.DonnaGilliland.com * www.MOSTraining.com

Marketing reading assignmenthttp://nowmarketinggroup.com/blog/finding-creative-ways-to-get-noticed-and-show-you-care/

Key Topics in this blog post:Collaborate

Provide Valuable Resources

Creative branding

Use Videos to get noticed

I know you will enjoy the information from my friends at Now Marketing Group. ~ Donna

Page 31: Digital Marketing 101 for Small Business by Donna Gilliland

Reading assignment: Facebook Live Best Practiceshttps://www.facebook.com/facebookmedia/best-practices/live

Page 32: Digital Marketing 101 for Small Business by Donna Gilliland

www.DonnaGilliland.com * www.MOSTraining.com * [email protected]

Providing workforce development training since 2004

Let’s stay connected…www.Facebook.com/MOSTraining

www.LinkedIn.com/in/DonnaGillilandwww.YouTube.com/MOSTraining www.Instagram.com/MobileOfficeProwww.MOSTraining.com www.DonnaGilliland.com

Page 33: Digital Marketing 101 for Small Business by Donna Gilliland

www.DonnaGilliland.com * www.MOSTraining.com * [email protected]

Providing workforce development training since 2004

Time for Q&A with Donna