SLACK APPS: BEST PRACTICES & USE CASES!

#TFSPECIAL

TheFamily

code: lamifasisi

WIFIWIFI

DISAGREE ON TWITTER!

#TFSPECIAL

#TFSPECIAL

AMY WALLACE SLACK APP DIRECTORY

@SLACKHQ

What can you do with the Slack Platform?

Slack API Features

Notifications

Envoy App

alex@gmail.com

Webhooks

Tips and Tricks

● Format your response ● Digest, don’t spam

● Consider the use of Emoji

Slash Command

Tips and Tricks

● Consider delayed responses

● Thoughtful slash command naming

● Bind accounts

Bot Users

Bot User - Botkit

Tips and Tricks

● Support “feedback” and “help”

● Do not DM everyone or spam

● Thoughtful onboarding

Slack App Directory

Or Slash Command: /apps

To date,4K integrations have been

installed 2.2M times

Engineering Workflow Powered by Slack

+

+

+

Customer Lifecycle Powered by Slack

Interested CRM Nurture Customer Service

How do I get started?

api.slack.comslack.com/apps

The Review Process

Tips and Tricks

● Thoughtful description

● Support and install pages

● Minimal scopes

● ToS and Privacy Policy

Within your app

● Support “feedback” and “help”

● Do not DM everyone or spam

● Thoughtful onboarding

● Using Slack’s features (formatting)

Message builder

Message builder

https://api.slack.com/docs/formatting/builder

Remember…

● To test before submission

● To think about your users

● To work in Slack

App submissions

https://api.slack.com/slack-apps

The Slack Fund$80,000,000

slackfund@slack.com

Questions?

Thank you.

The email bot for Slack

mailclark.ai

Mail Clark

Slack Paris meetup at TheFamily

MissionBridging the gap between

team messaging

& email.

Mail Clark

MissionBridging the gap between

team messaging

& email.

Mail Clarkexternal communicationsinternal communications

Mail Clark

• Email groups

Mail Clark

• Email groupsMail Clark• Team inboxes

• Send emails whenever needed

Mail Clark

MailClark BOT@MailClarkAI

Save the date: Slack meetup in Lyon, May 10th

Merci

Antoine Lefeuvre CXO@jiraisurfer

Anthony Bleton-Martin CEO@bleton

www.mailclark.ai

March 10, 2016 Slack Meetup

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Simple setup• One-click install

You receive a link to your personal page, to share with other teams

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A channel is opened in both teams, carrying text, emojis, and files

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Usage

• 350 teams have tested Smooz

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SEE YOU SOON!

LOVE.

THEFAMILY.CO___

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