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Tune in at http://33voic.es/inbypoc Mark Babbitt is CEO and Founder of YouTern, a social community for college students, recent graduates and young professionals that Mashable calls a Top 5 Online Community for Starting Your Career.
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This presentation consists of highlights from the interview with Moe Abdou,
founder & host of 33voices®.
@MarkSBabbitt
Mark Babbittis CEO and Founder of YouTern, a social community for college students, recent graduates and young professionals that Mashable calls a Top 5 Online Community for Starting Your Career.
1
In A World Gone Social, connecting to the human spirit is what will distinguish your true authenticity.
never neglect an opportunity for FaceTime.
2
If you’re a smart entrepreneur, you’d let your customer community help shape your next product -
and you’ll notice your sales soaring in the process.
3
Ditch all of your auto-responders.Social media monitoring requires active listening, rapid response,
and deliberately meeting your customers where they are at that moment.
3
Ditch all of your auto-responders.Social media monitoring requires active listening, rapid response,
and deliberately meeting your customers where they are at that moment.
4
It’s an enlightened business who gives a voice to the millennials:
4
It’s an enlightened business who gives a voice to the millennials:
They listen intently to them
4
It’s an enlightened business who gives a voice to the millennials:They provide instant and consistent feedback
4
It’s an enlightened business who gives a voice to the millennials:
They make them part of the solution
5
Accept that the world’s best talent isn’t looking for opportunities,
and you’ll be inspired to find clever ways to add disproportionate value to them.
6
In modern society, relationship building starts by being a relentless giver,
unequivocally.
7
Remember that being a ‘social’ leader is no longer reserved for those running small companies.
you either do it or you’ll remain small.
8
Those most likely to succeed in the social era are OPEN:Ordinary People connected to an Extraordinary Network.
We will always be more powerful than me.
9
Want gauge your organization’s success on social media?
Try this ‘sanity check’:
9
Want gauge your organization’s success on social media?
Try this ‘sanity check’:Are your social profiles consistent amongst all the social channels?
9
Want gauge your organization’s success on social media?
Try this ‘sanity check’:How well are you serving your niche?
9
Want gauge your organization’s success on social media?
Try this ‘sanity check’:Is a real human being responding to queries in real time?
9
Want gauge your organization’s success on social media?
Try this ‘sanity check’:Do you tweet to support your blog posts?
9
Want gauge your organization’s success on social media?
Try this ‘sanity check’:How are you measuring your level of engagement?
9
Want gauge your organization’s success on social media?
Try this ‘sanity check’:Are you monitoring keywords, hashtags & branded terms?
9
Want gauge your organization’s success on social media?
Try this ‘sanity check’:Do you relish the opportunity to answer questions and solve problems?
9
Want gauge your organization’s success on social media?
Try this ‘sanity check’:Are you close to mobile?
9
Want gauge your organization’s success on social media?
Try this ‘sanity check’:Are you keeping your competitors close?
9
Want gauge your organization’s success on social media?
Try this ‘sanity check’:Have you completely eliminated auto-messaging?
10
If you knew that your business model was the net result of this equation:
Profits = 1% Leadership + 98% Culture + 1% Service
would you reimagine it?
How much of your online persona is the real you?
REALLY REFLECT...
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