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© 2015 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | Instagram @mari_smith
Supercharge Your Facebook Marketing!
The Top Ten Mistakes Business Are Making on Facebook
Free online trainingwith
Mari Smith
© 2015 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | Instagram @mari_smith
WELCOME!• Hashtag: #fbmistakes• Q&A: – Facebook comments,
tweets, G+
• Free Guidebook• 10 Mistakes + solutions
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© 2015 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | Instagram @mari_smith
MISTAKE #1• Not RESPONDING to fan posts and
comments!– Customers are sending 2x messages that
require responses– Brands ignore five out of six – 71% of complaints on social media are made
on Facebook
Sources: SproutSocial, Edison Research
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© 2015 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | Instagram @mari_smith
Solution #1• Implement systems & resources to
RESPOND– People want to be seen and heard
• Need training?• How to manage negative comments– In-house system– Social media management (assign)
• Which companies “get” social care?
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© 2015 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | Instagram @mari_smith
MISTAKE #2• Your posts are overly PROMOTIONAL– Salesy, hypey, buy now, CTAs =
overdone
• Solutions:– Check your negative feedback– Try 40:40:20• 40% informative• 40% promo• 20% other
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© 2015 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | Instagram @mari_smith
MISTAKE #3• Not having a BUDGET for ads• Solution:– Allocate weekly budget – Test, test, test– Secret = proper training–Must be clear on what
you want to achieve
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© 2015 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | Instagram @mari_smith
MISTAKE #4• Using only the BOOST button– Less choices, less granular targeting
• Solution:– Promote select posts within
Ads Manager or Power Editor– Place “dark posts” – Split test– Build and use Custom Audiences
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© 2015 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | Instagram @mari_smith
MISTAKE #5• Promoting posts without a
measurable ROI– Perhaps your goal is engagement?
• Solution:– Use a phased approach• Mari’s 4-phase profit system
– Put content in 3 buckets:• 1) education, 2) entertainment and/or 3) CTA
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© 2015 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | Instagram @mari_smith
MISTAKE #6• Targeting the wrong AUDIENCE–Wrong demographics, or too broad
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© 2015 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | Instagram @mari_smith
Solution #6• Get super serious about granular
targeting!• Use Custom Audiences– Be careful with Lookalike Audiences
• Check Ad Relevance Score• Check negative feedback
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© 2015 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | Instagram @mari_smith
MISTAKE #7• Not using the CONVERSION pixel– Don’t know how to create, where to
place, or no access to website
– 90% of Fortune 500 companies don’t utilize Facebook pixels!Source: Mixpo
• Six to choose from– “Pixels are the beating
heart of an effective campaign”
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© 2015 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | Instagram @mari_smith
MISTAKE #8• Not having a compelling OFFER– Also, offer not compelling to enter email
• Solution:– Unique, special, different– Clearly target to your market– Split test– Get help!
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© 2015 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | Instagram @mari_smith
MISTAKE #9• Ineffective or poorly designed
LANDING PAGE– Not about just getting traffic, visits
• Solution:– Develop an audience of your own– “Hold visitors’ attention for three minutes,
they are twice as likely to return to your site than if you only hold them for one minute.”[Source: Chartbeat]
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© 2015 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | Instagram @mari_smith
MISTAKE #10• Not INTEGRATING Facebook –With overall marketing strategy–With other social media channels–With other digital methods–With offline
• Solution: – Get help, get training!– Holistic approach
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© 2015 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | Instagram @mari_smith
MISTAKES #11-50!• Includes:– Using the wrong ad bidding strategy– Not checking the right Insights– Overlooking the ‘Frequency’ metric– Ineffective Page cover image– Posting too often or too seldom– Obsessing over reach– Only posting the same types of content– Not having an effective follow up sequence– Ignoring ‘Frame of Mind’ marketing
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© 2015 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | Instagram @mari_smith
• NEW Online course• Go to: www.marismith.com/fbbb • How To Increase Your Reach, Leads,
Sales and Profits On Facebook!– Get Mari’s insider tips and latest best
practices– Learn how to INCREASE your conversions
and DECREASE your costs!16
© 2015 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | Instagram @mari_smith
• www.marismith.com/fbbb – SAVE $200!
• VIP Upgrade – limited spots– Get your own dedicated Facebook Ads
Expert (independent)
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© 2015 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | Instagram @mari_smith
Course curriculum• Module #1 – How To Optimize Your Facebook Page &
Content• Module #2 – How To Create Facebook Ads That Convert • Module #3 – How To Reach Your Ideal Audience With Perfect
Targeting• Module #4 – How To Design Super Compelling Lead
Generation Pages & Offers• Module #5 – How To Build A Highly Profitable Sales Process• Module #6 – How To Rise To The Top With Stellar Social
Customer Care
• Go to: www.marismith.com/fbbb
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