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using social media better Catching Up with... Facebook, LinkedIn, & Twitter with Jason Boucher

Using Social Media Better

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How to make your posts better and best practices for extending your social reach through Facebook, Twitter, and LinkedIn.

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Page 1: Using Social Media Better

using social media better

Catching Up with... Facebook, LinkedIn, & Twitter

with Jason Boucher

Page 2: Using Social Media Better

Facebook

Only 20% of posts on a page with 15,000 fans actually get viewed.

Page 3: Using Social Media Better

facebook

1,500 possible stories are filtered through per day on an average Facebook user’s news feed.- Lars Backstrom, Facebook Engineering Manager

Page 4: Using Social Media Better

facebook

Facebook Pages receive 53% more views than Facebook profiles.

- kissmetrics.com

Page 5: Using Social Media Better

facebook

Facebook Pages receive 104% more comments when a photo is used.

- HubSpot

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facebook

Use larger image directly posted to Facebook when possible. post as a photo

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facebook

• Details:• Here’s How >>• Read more here:• Share this link:

Examples:

If using a photo, write post to call action to your URL

Page 8: Using Social Media Better

facebook

Normal post: 403p x 403pHighlighted image: 843p x

403pCover photo: 851p x 315pProfile photo: 180p x 180pFacebook App tabs: 111p x

74pFacebook Ads: 100p x 72p

Facebook Image Sizes

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facebook

Reposition timeline photos for best possible view.Highlight horizontal

photos, then reposition the photo.

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facebook

Page 11: Using Social Media Better

linkedin

There are 2.6 million company pages on LinkedInLinkedIn University

coming Fall 2013

Page 13: Using Social Media Better

linkedin

87% of users trust LinkedIn as a source of info that affects decision-making.

- Racoso

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linkedinInclude a shortened

link in copy, but enter it yourself.If not, it will be

stripped and turned into a lnkd.in url, which is not trackable.

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linkedin

Rally around one post.LinkedIn posts get

emailed, tweeted but not shared as often as Facebook. 

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linkedinSubscribe to LinkedIn

Today http://linkedin.com/today

Read what type of posts are mentioned each day.Post similar content. It can

lead to more hits, then you’re included in LinkedIn Today.

email subscribers receive this...

Page 17: Using Social Media Better

linkedin

Ask employees to like, share, comment, and boost posts, and contribute.

Page 18: Using Social Media Better

linkedin

53% of LinkedIn users join 10 or more groupsEngage in groups more! Pick 10 groups and be

active and engaging, tastefully represent UNH and your own interests.

Page 19: Using Social Media Better

linkedinAs yourself, become a

great user of the UNH Alumni group, make it stand out, engage and share.But have patience. It

takes time to build an audience!

Page 20: Using Social Media Better

linkedin

LinkedIn is 277% more effective for lead gen than Facebook and Twitter.

Source: HubSpot

Page 21: Using Social Media Better

twitter

that’s the time it took from the first tweet to the billionth tweet.

3 years, 2 months, 1 day

it now only takes 1 week

to send a billion

tweets.

Page 22: Using Social Media Better

twitterKeep Tweets short!When content is

shorter, it’s more likely to get re-tweeted Use keywords,

hashtags, & link.

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twitterTwitter is 140

characters.Try to make your

tweets 110-120 characters, leaving room for re-tweets.

Page 24: Using Social Media Better

twitter

Include @twitter handles for more shares, engagement. It’s much more likely to be shared. 

Page 25: Using Social Media Better

twitterGoogle searches for

hashtags. After showing G+

results, Twitter is the next result.Keywords or hashtags

will appear in search results…

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twitterUse hashtags judiciously.

#UNH #UNHSocial #instaUNH #IBelieveInUNH

Using less hashtags will make your tweets look cleaner, not spammyThink about the hashtag.Don’t use too many!

Page 27: Using Social Media Better

twitter

Don't force trend a hashtag.17% of top 1,000

search terms on twitter turn over on an hourly basis.

Source: twitter

Page 28: Using Social Media Better

twitter

The life of a tweet is about 2 hours.Use shortened links.Try: ow.ly or bit.lythen you can track your links!

Page 29: Using Social Media Better

twitter

Incorporate visual content for more engagement.

Page 30: Using Social Media Better

twitterDirect upload your

photos to Twitter. Instagram photos no

longer appear in Twitter stream automatically.It requires another

click, leaving Twitter, which means less click-throughs.

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twitterOptimize schedule. Highest clicks on

Twitter are 1-3 pm Monday-ThursdayThe best time to get

RTs is 3-5 on Fridays.this is different with students.

Page 32: Using Social Media Better

twitter

Include links and a hashtag in your Twitter profile bio.

include a photo, too!

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twitterTwitter is like a party.

Make your first impression a lasting one.Keep the conversation

going. Engage with your followers.Seal the deal with

personal gestures. Show you care with creative items, deliveries, more... example

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twitterRespond to negativity in

a human way... if at all.Be responsible, polite,

and nice. See #UNHSocial guidelines for more

Don't let the relationship fade.  If they’re evangelizing your school or brand, keep it going.Show empathy.

Page 35: Using Social Media Better

Thank you!

UNH Social Media Indexhttp://unh.edu/social