Q: How many brand messages are people exposed to every day?
A: Who cares?
We have fractions of a second to get the thumb to stop
While patience is a virtue, it’s no longer a reality
The most annoying thing about brands on social media
33%Write sloppily
Leo Burnett Worldwide // September 2014 //
Get to the f*cking point
Leo Burnett Worldwide // September 2014 //
...simplify, simplify.- Henry David Thoreau
Leo Burnett Worldwide // September 2014 //
...simplify, simplify.- Henry David Thoreau
Wrong Words vs. Right Words
Reduction vs. Simplicity
Leo Burnett Worldwide // September 2014 //
“I have only made this letter longer because I have not had the time to make it shorter”
- Blaise Pascal
Brief but meaningless
SIMPLICITY TENSION AROUSAL ACTION
TENSION
Everything good has it.
Good tension kills indifference
Team A Team B
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Team A Team B
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Start with assumptions Find contradictions Left with unresolved tension
Are you in good hands?
#LikeAGirl
SIMPLICITY TENSION AROUSAL ACTIONAROUSAL
“Jaw dropping, good, sexy food”
“Everytime I need a fix...”
$$$$ - Sex
$ - Drugs
Ecological disaster Corporate neglect
Surge for stability More unwanted war
War against marriage Gay rights
Migrant workers� rights Illegal immigration
v.
v.
v.
v.
Estate Tax
Death Tax
Arousal takes us from sharing to caring
High Arousal Low Arousal
PositiveAwe
Excitement Amusement
Contentment
Negative Anger Anxiety Sadness
SIMPLICITY TENSION AROUSAL ACTIONACTION
Leo Burnett Worldwide // September 2014 //
Some ideas inspire action, most don’t allow for it
Make it clear what you want people to do
Leo Burnett Worldwide // September 2014 //
Sharing is not necessarily changing behavior
#IWillIfYouWill
#GangUpForGood
SIMPLICITY TENSION AROUSAL ACTION
problem what’s the problem the brand is trying to solve? purpose what does this brand believe? why does it exist? people who are we talking to? what are relevant attitudes, beliefs, and feelings? behavioral tension
what are they doing now? what is the behavioral tension?
change challenge what is the specific change we must create?
cultural fuel what else is happening in culture that could accelerate this change?proof