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The slides from the public "Advanced Scrum master workshop"
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Advanced Scrum master
Workshop
Elad Sofer Agile coach
co-founder @ practical-agile twitter: @eladsof
email: [email protected] blog: www.thescrumster.com
Ilan Kirschenbaum Agile coach
co-founder @ practical-agile twitter: @_kirschi
email: [email protected] blog: http://fostnope.com/
Connection before content
Physical examination
A-HA wall
Feedback
Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
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Scrum master video
https://www.youtube.com/watch?v=oheekef7oJk
What is a scrum master?
Scrum master [dictionary definition]
• Scrum - A framework for managing the development lifecycle of software products.
• Master - A skilled practitioner of a particular art or activity.
• A Scrum master the leader of the Scrum process & team.
Scrum master Responsibilities1. Help the team with Scrum 2. Facilitate effective ceremonies 3. Help remove impediments 4. Push the team forward 5. Do all this within X amount of time
THE biggest problem
BORNLeaders are not
Leaders are
Grown
What are you responsible for ?
10 9 8 7 6 5 4 3 2 1
Personal –Spouse –Children –Family –Friends –House chores
Product \ Project –Code –Requirements –Tests –Plans –Support –Bugs –Reports
Team \ People –Training –Teaching –Mentoring –Administrative
Communication –Phone calls –Meetings –E-mail –Proposals –Blog –Slides –Manual
Begging
Reward Pu
nish
men
t
Do it yourself
Leadership
?Performing actions that will inspire change that is aligned with a specific goal. maybe?
Does Leadership require authority ?
Lessons in leadership from a dancing guy
videohttps://www.youtube.com/watch?v=hO8MwBZl-Vc
George Edward Pelham Box
Essentially,
all models
are wrong,
but some are
useful.
Share with your team a problem you are currently
facing
(Describe the problem, what did you do)
10 9 8 7 6 5 4 3 2 1
Blame
Shame
Justify
Obligation
Responsibility
Christopher Avery
Analyze your problemsusing the responsibility
process.
10 9 8 7 6 5 4 3 2 1
• In what stage are you? • What would be the responsible thing to do?
For each stage:• Find ways to keep the team in the stage • Find ways to advance the team to the next stage. • Find ways to move the team to the previous stage
7 6 5 4 3 2 1
FEEDBA
CK - THE SEC
RET SOUCE
…
Feedback by
Gordon Ramsay Video
https://www.youtube.com/watch?v=lYylXXGY6tA
Give feedback to your partner.
4 3 2 15
Switch roles
4 3 2 15
Give feedback to your partner.
Effective feedbackPre-Conditions:!
You Have accurate data You care about the person
Your goal is improvement (Double check) !
Guidelines:!Give feedback frequently
Be prepared. Speak for yourself Use I language.
straight to the point.
Giving effective feedback
Set the Stage!make sure the person is in a state to receive feedback !Describe the behavior or result!Be specific, accurate, speak from experience, validate facts !State the impact!The impact should be a real one, the painful the better !Make a request!Specific, accurate, leave room for other suggestion
Repeat the exercise using the model
prepare your feedback. Give it & Reflect with your partner
Switch
6 5 2 1347
Set the stage - Describe the behaviour state the impact - make a request
Be at the right state!If the time is not right, express it, offer alternative
Actively listen, do not judge!Conquer you ego, Listen, Ask for clarifications
Understand\Empathize with the impact!Show real Empathy, understand the impact, see the other side
Suggest a solution\ Ask for help!Be honest, even if you don’t think this is a problem.
Receiving effective feedback
NAVIGATING CONFLICT
Conflict videohttps://www.youtube.com/watch?v=Gl3e-OUnavQ
patrickLencioni
Dealing with conflictTh
omas
-Kilm
ann
Con
flict
Mod
e In
stru
men
t
3 2 1
From 1 to 5 (1 - often , 5 - seldom): How do i deal with conflict ?
Competition - Avoidance - Surrender - Compromising - Collaborating
Reflect with yourself about the score
3 2 1
For each conflict type describe at least one situation that it should be used.
Competition - Avoidance - Surrender - Compromising - Collaborating
5 4
Conflict types
Conflict types symptoms.
Think of ways to identify conflict types
4 3 2 1
Lack of clarify - Emotional attachment Different values - interpersonal conflict.
Suggest how to approach the
different conflict types
4 3 2 1
Lack of clarify - Emotional attachment Different values - interpersonal conflict.
6 5
Navigating conflict using The Perfection game
Growing leaders
You don't see the world very clearly!You feel that one listens to you.!Fragile, you break easily.
People now notice you.!You have a better picture of how the world works.!People don’t always understand what you mean.!You still have a lot to learn and you fail often.
You have learned a lot and gained experience.!You have more knowledge.!You are able to influence your environment.!It is now time to start hatching more eggs.
Facilitating daily meetings
Daily scrum from hell…
daily meeting guidelines
1. Validate pre-conditions.!2. This is NOT your meeting.!3. Look for clarity.!4. take it offline.!5. Time box!6. Document problems.
The daily is a waste of time…
1. Is it short?!2. Are problems being solved?!3. Is information shared?!4. Is it technical?!5. Is it done standing up?!6. Are we a team?
The wrong way of doing
retrospectives video
https://www.youtube.com/watch?v=FJezcyKno5k
Facilitating retrospectives
Retrospective guidelines
1. Listen.!2. Ask the team.!3. The right activity!4. Time box!5. Stay objective
Retrospective Model
1. Set the stage!2. Gather data!3. Generate insights!4. Decide what to do.!5. Close the retrospective
Retrospective Activities Set the stage!
One word.!Grade the sprint.!
!
Gather data.!Delta \ +!Timeline.!
!
Generate insights.!Silent grouping!5 why’s!
!
Decide what to do.!Action items.!User stories.!
!
Close the retrospective!ROTI.!Appreciate someone.
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Celebration of learning
Share your learnings
Letter to future self
feedback please. - Please make it effective.
- Can we quote you?
Thank you! תודה.