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Discover the features that make BackupAgent and LabTech a perfect backup solution for MSPs. In this webinar we will: - Show how MSPs can benefit from cloud backup - Tell you what makes BackupAgent a unique, profitable solution - Give a integration demonstration
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How to Leverage Cloud Backup to Increase Profits
Justin Ryhal | Solutions Strategist, LabTech Software
Robbert van Geldrop | CTO & Founder, BackupAgent
Agenda
• Introducing BackupAgent• How MSPs benefit from cloud backup• What makes BackupAgent a unique,
profitable solution• BackupAgent / LabTech integration • Q&A
IntroductionEmpowering MSPs to resell
premium cloud backup to SMBs
BackupAgent Facts
Founded in
2005
50,000+ SMB Users
50+ Countries
Cloud Service Distributors
Hosting Providers & Telcos
MSPs & VARs
The Proposition
76
SoftwareOnly
BackupAgentCloud
Management console
Complete Platform
Management console• Manage users • Manage user groups• Web access for users
Backup client• Schedule backups• Restore data
Typical BackupAgent Users
Small Business (<10) Small to Medium Business (< 50) Medium Business (<250)
Workstation backup
Files
MS Outlook
System State
Server backup
NAS server
MS SQL Server
MS Exchange Server
Focus on MSPs
Source: IDC APEJ Cloud End User Survey, April 2013
Security &Compliance
are the top concerns
50+%need external
consulting services <5%
think they can deliver cloud
without assistance
The Cloud Trend and Pain
MSPs Take Care of Backups
One Good Cloud Backup Service for SMBs
Empowering Through Simplicity
• Prevent data loss of any kind, which is most important in case of an incident which requires restore or disaster recovery
• Lightning fast backups, which allow for backups straight to the cloud even for terabytes of data per customer
• Easy, centralized deployment, configuration and monitoring
• Empower the customer or user to restore data (via the browser)
Selling Cloud Backup
Default product packaging• All business class email accounts – desktop backup• All cloud servers – server backup
Server and desktop backup are the low hanging fruit• For disaster recovery, planning best is the first step• Upsell other services with cloud backup
Prepackaged• Security package: backup, anti-spam and antivirus• Email package: email and backup
You offer peace of mind• No worries about data loss• Back in business in no-time
Selling Cloud Backup
End-to-End Integration
Provisioning integration is a key success factor
Profit Trough Margin and Scale
SMB CustomersPay 3-5x what service
providers pay for BackupAgent
Affordable Pricing Structure
Free certification training
Direct Profitwithout any risk
Service ProviderBackupAgent Cloud Backup
pay-as-you-grow model
Cost
Revenue
The Product
Workflow Integrated Backup
BackupAgent has a lot to offer!
FlexibleBackup
User-Friendly Backup
Rock Solid Backup
Software only or hosted by BackupAgent
Multi-tenant Private label Unlimited scalability
Client plug-ins Control panel RMM/PSA Tools Open API
Incredibly fast Language support Multi-platform Web access
Reliable Controllable Secure Powerful support
Multi-Platform
22
Client Plug-Ins
Incredibly Fast
Among the fastest solutions in the market• Uses all available bandwidth all the time
Even for very small files
• Filters out useless data• Sync 10 GB of data straight to the cloud
• We focus on server backup– File servers, database servers
Test set – 1 mbits capacity BackupAgent MozyPro Carbonite
Docs: ~27,000 filesFirst backup of 3.3 GB 1h37m 8h50m 6h15m
Docs: ~27,000 filesIncremental backup, 3 files 1m17s 5m20s 3m0s
Secure• 256-bits AES client-side encryption (private
key)• SSL-connection
Efficient• Strong compression• Block level incremental backups
Automatic status report• Always updated with latest status of backup
More Key Features
Unlimited Tiers Possible!
LabTech Integration
Integration Features
BackupAgent Integration Package for LabTech 2013.1:
• Remote deployment and activation of BackupAgent clients
• Heads Up display of all backups• Remote monitoring of:
Status of client software on device Failed backupsMissed backups
Remote Deployment
You can set account subscription info on three levels:
– Client > Location > Agent
Remote Deployment
Once set, run the deployment script and it will load the appropriate credentials:
Heads Up Display
The Heads Up display shows the status of all backups:
Monitoring
The BA – Backup Error monitor will display all backups with errors:
Monitoring
The BA – Backup Missing monitor will display missed backups:
Monitoring
Each computer has a monitor to check if the service runs:
• You can add an Autofix action to restart the OnlineBackupService.exe
Summary
The majority of MSPs are managing SMB accounts Profitability comes when MSPs can offer a user-
friendly, fast and scalable solution which covers all their data
BackupAgent targets any SMB up to 250 employees
BackupAgent offers great margins to the channel and integrates with LabTech
Register for a trial of BackupAgent: https://labtech.backupagent.com/try
Contact LabTech Software
Learn more about BackupAgent and view today’s webinar at www.labtechsoftware.com/BackupAgent.php
877.522.8323
www.labtechsoftware.com/accountmanager
