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Bundeswehr Blueprint: Collaboration in the German Military

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  1. 1. Bundeswehr Blueprint Collaboration in the German military NILS MERKLE | AIR FORCE CAPTAIN | BUNDESWEHR | @NILS_MERKLE
  2. 2. 236.000 EMPLOYEES
  3. 3. SOLDIERS and CIVILIANS 176.000 60.000
  4. 4. 176.000 COMBAT and ADMINISTRATION
  5. 5. 185.000 COMBAT and ADMINISTRATION Thats me
  6. 6. Bundeswehr/Oliver Pieper WHAT YOU MIGHT THINK I DO
  7. 7. WHAT I WAS TRAINED FOR Bundeswehr/Nurgn Ekmekcibasi
  8. 8. WHAT MY MOTHER THINKS I DO Bundeswehr/Jane Schmidt
  9. 9. WHAT I REALLY DO Bundeswehr/Drte Bhner
  10. 10. GARDENING CONFLUENCE 922 512.000 3.062.000 spaces content (latest version) content (all versions)
  11. 11. LOTUS SAMETIME (IM) Service Requests Questions Incidents
  12. 12. EMAIL Marketing Innovation Bureaucracy Bureaucracy Bureaucracy Bureaucracy Bureaucracy Bureaucracy Bureaucracy Bureaucracy Bureaucracy Bureaucracy Bureaucracy Bureaucracy
  13. 13. HOTLINE Service Requests Questions Incidents
  14. 14. PRESENATIONS, WORKSHOPS, The coolest part of my job! Seminars Workshops Presentations (e.g. Atlassian Summit)
  15. 15. Bundeswehr/Sebastian Kellner MEET THE TEAM
  16. 16. Bundeswehr/Sebastian Kellner The Boss Drte, Librarian
  17. 17. Bundeswehr/Sebastian Kellner The Padavan Sebastian, Librarian
  18. 18. Bundeswehr/Sebastian Kellner The Fighter Daniel, Soldier (mountain troops) The Intern Verena, Librarian and helicopter pilot
  19. 19. BUNDESWEHR CONFLUENCE
  20. 20. WIKI-SERVICE MILESTONES First uncoordinated Media-Wiki experiments Concept Development and Experimentation (Media Wiki) Costumer Product Management project (Switch to Confluence 4.4) Update to Confluence 5.4 Update to Confluence 5.9 2006 2009 2013 2015 2016
  21. 21. TECHNICAL SETUP Production Reference Development Database mySQL 5.6.35 Confluence Version 5.9.12 Analytics webtrends Development
  22. 22. EARLY USE CASES CLASSIFIED
  23. 23. EARLY USE CASESCLASSIFIED Abrev. Terminology Regulations Posts & units 38.332
  24. 24. EARLY USE CASESCLASSIFIED Abrev. Terminology Regulations Posts & units 3.369
  25. 25. EARLY USE CASESCLASSIFIED Abrev. Terminology Regulations Posts & units 28.669
  26. 26. EARLY USE CASES Abrev. Terminology Regulations Posts & units 2.152 Units 273 Posts
  27. 27. 1 BeWiki TODAYS USE 921 3 KO-Kriteria
  28. 28. Collaboration TODAYS USE Bundeswehr/Thomas Funk Coordination Communikation
  29. 29. Collaboration Coordination Communication HEALTH MANAGEMENT Information Schedule Registration Contact
  30. 30. Collaboration Coordination Communication TODAYS USE 6 weeks 250 35.000 2 years + 3000+ 450.000+ Guiding principles for the Joint Support Forces Act to increase the attractiveness of the Armed Forces
  31. 31. Collaboration MILITARY BRANCHES Coordination Communication NavyArmy Air Force
  32. 32. Collaboration MILITARY BRANCHES Coordination Communikation Cyber InformationMedical Service NavyArmy Joint Support Forces Air Force
  33. 33. Collaboration MILITARY BRANCHES Coordination Communikation Cyber Information Ministery of DefenceMedical Service NavyArmy Joint Support Forces Air Force
  34. 34. Collaboration INTERNATIONAL COOP Coordination Communikation
  35. 35. Collaboration Coordination Communikation INTERNATIONAL COOP
  36. 36. Architecture Workshop(s) Pen & paper. Discover the benefits. Prepare for lots of discussions about permission and restrictions :-/ Bundeswehr/Sebastian Kellner
  37. 37. Qualification Training Confluence is easy to use but some people need assistance getting started. We offer one- or two- day-seminars. Bundeswehr/Sebastian Stute
  38. 38. Initial Filling Workshop So far, every group is stunned how fast they can achieve great results, after defining what and learning how Bundeswehr/Sebastian Kellner
  39. 39. Collaboration FROM DOCUMENTS Coordination Communikation
  40. 40. Collaboration TO A SPACE Coordination Communikation
  41. 41. Collaboration CHALLENGES Coordination Communikation Regulation Participation Change Management
  42. 42. LOOK & FEEL
  43. 43. Custom HTML Corporate Health Management Pages and spaces Joint Support Forces Pages and Spaces
  44. 44. WIKI-DOODLES
  45. 45. WIKI-DOODLES - KINDERGARDEN
  46. 46. SOME STATISTICS Content Usage User Growth 830 430.000 2.250.000 spaces content (latest version) content (all versions)
  47. 47. SOME STATISTICS Content Growth spaces content (latest version) content (all versions) 922 512.000 3.062.000Usage User
  48. 48. SOME STATISTICS Content Growth spaces content (latest version) content (all versions) 922 512.000 3.062.000 +11% +19% +36%Usage User
  49. 49. SOME STATISTICS Content Growth 285.000 1.250.000 9.500 monthly visits monthly hits visits per dayUsage User
  50. 50. SOME STATISTICS Content Growth 44.756Bundeswehr employees have at least once logged in to Confluence until 4/3/17 Usage User
  51. 51. SOME STATISTICS Content Growth 52.359Bundeswehr employees have at least once logged in to Confluence until 8/28/17 Usage User
  52. 52. SOME STATISTICS Content Usage User Growth since Summit Europe (May 2017) +17%
  53. 53. Confluence Community We provide biannual events with latest information and workshops about our confluence. Bundeswehr/Sebastian Kellner
  54. 54. BEST PRACTICE NR. 1 organize the authors, supporters and promoters. Provide them with help, services and assistance. Community
  55. 55. Bundeswehr/Sebastian Kellner Wiki-Trophy We award enthusiasts, evangelists and passionate proponents.
  56. 56. BEST PRACTICE NR. 2 that are unnecessary. Bundeswehr employees like Confluence because we keep its usage as convenient as possible. No restrictions
  57. 57. There are already enough hurdles if you try to digitalize a hierarchical organization or change the way people work together.
  58. 58. BEST PRACTICE NR. 3 help to convince people to like Confluence. Presents
  59. 59. Wiki-Service Bw Merchandise Cup: 5$. Pen: -.50$. Notepad: 1,25$. Engagement of the presentee: priceless. Bundeswehr/Sebastian Kellner
  60. 60. ACTION FIELDS
  61. 61. The only thing harder than getting a new idea into the military mind is to get an old one out. SIR BASIL LIDDELL HART
  62. 62. Too many restricted spaces and pages Attempts to rebuild our file service Use of documents instead of page content
  63. 63. flickr/Tim Reckmann Bureaucracy and documentation Public Administration = Paperwar 1 Update = 1.000 Pages
  64. 64. Bundeswehr/Andrea Bienert Slow processes & lacking adaption Confluence lifecycle and Bundeswehr purchase processes are timed differently. Customers needs are seldom recognized.
  65. 65. Bundeswehr/Sebastian Kellner COMING UP
  66. 66. Bundeswehr/Sebastian Kellner Update to Confluence 6.3 Collaborative Editing vs. Comprehensibility
  67. 67. Confluence goes Navy Bundeswehr/Torsten Kraatz
  68. 68. Confluence for eLearning 2.0 Bundeswehr/Sebastian Kellner
  69. 69. Thank you! NILS MERKLE | AIR FORCE CAPTAIN | BUNDESWEHR | @NILS_MERKLE