Upload
patrick-cullen
View
1.771
Download
0
Embed Size (px)
Citation preview
Chatbot InterfacesPatrick CullenSenior Technical ArchitectWeb Engineering
What is a chatbot?
• Listens in chat room• Takes action• Returns results
Chatbot 101
Why use chatbots?
Development cost
command line chatbot website mobile app
Deploying updates
command line chatbot website mobile app
Push notifications
command line chatbot website mobile app
• Simple to develop• Asynchronous notifications• Integrates with team
Chatbot advantages
How do I build a chatbot?
• Define a grammar• Take action• Return results
Chatbot design
<Action> <Type> <Parameters>
deploy app rutabaga
show cluster alpine
Define a grammar
Hello World
me: deploy app rutabaga
>POST http://api/deploy?app=rutabaga
Take action
me: deploy app rutabaga
>POST http://api/deploy?app=rutabaga
bot: deploying app rutabaga
bot: app rutabaga is running
Return results
Advanced topics
• POST endpoint• Integrate non-chat system
Webhooks
• Shorter commands• Auto completion• POST to webhook
Slash commands
• Define security groups• Restrict commands• Tokens on webhooks
Security
Nile demo
Questions