Customer Service through the Facility

© 2015 Cultura Technologies, LLC, its subsidiaries and affiliates. All rights reserved.

Your business is important to your customers.

They count on you to help them glide quickly and efficiently

through your grain business.

2

They will

go

somewhere

else

They will

tell others

about their

negative

experience

and/or


Customer Service through Your Facility

3

Automating part or all of your grain

business makes your world more

efficient.

But what about

your


Customer Service through Your Facility

4

A customer’s experience is a

direct

on your business.


How do you ensure a good experience?

Know your customers’ needs and not only meet them, but

anticipate and exceed them.

You can do this throughout your facility!

5


Creating Scale Tickets

6

Automating ticket

creation reduces the

risk of error from

manual entry.

No more

handwritten

tickets!


RFID Reader– Captures Even More Data

7

Cards stay with the truck, so just a swipe of

the card captures all essential info.

Instantly identifies hauler & tracks load

through facility.

Drivers

stay in the

trucks

Traffic KEEPS

MOVING!


Message Boards: the Great Communicators

8

Drivers

know at a

glance where

to go

Boards validate

ticket information

& communicate pit

location


Outside Printers: Convenient Time-savers

Drivers can stay in their

vehicles, saving time

Traffic keeps moving

Cuts ticket time to

about one minute

Scale operator can focus

on other tasks, not

ticket distribution

9

Driver can grab

a ticket without

leaving the

truck


Scale Automation = Improved Customer Service

for YOU and YOUR CUSTOMERS!

10

Software

Customer Service through the Facility