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At Intel, KPIs are measured and reported weekly across multiple, global projects. In this session, we'll cover the business case and architecture behind developing an end-to-end process management system for KPI benchmarking, tracking, and monitoring using JIRA for more than 6,000 users.
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#atlassian
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PHOTO
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KEYUR PATEL • SOFTWARE QUALITY • INTEL • @keyurpatel_r www.linkedin.com/in/keyurpatel00/
Extending JIRA to Enable High-Volume KPI Benchmarking
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Agenda!
1. Traditional approach followed by problem statement
2. Explore Jira capabilities outside of bug tracking
3. Key takeaways for you to implement this in your teams
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Problem with traditional approach!
• All the data is spread across millions of XLs - limiting management visibility
• Lacking data traceability against code check-ins
• Limited data analytics, with 2-D statistics
• Slow turn around time for model changes
QA LAB
Stakeholders
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But… where do we start?"
KEEP IT
SIMPLE
STUPID
Scalable – to support all business unit
groups across Intel
Build it FAST! Ship it OR get out of
the way
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Our Approach
… advance the art of benchmarking across Intel.
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Invent within the scope of available tool set!
Reporting and Analytical tools
Jira REST 1 2
3 4
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Blue print!
Teams / Projects Intel Benchmarking
Libraries (KPIs)
Standardize: Consistent Quality Standards, Metrics and Calculation Methods across Intel
Benchmarking KPIs like… • User experience
• Performance against key benchmarks Power consumption
• Power consumption
• Audio quality
• Graphics quality
• …
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bar is hidden
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Resizer” Chrome extension to set
your window at 1280x1024 so that
it fills this aspect ratio
Blue print!
QA Lab / Testing tools
Validation Errors
Flat File
Jira REST web services
Project Specific Benchmarks
Jira import
Script
Teams / Projects Intel Benchmarking
Libraries (KPIs)
Weekly test data
Standardize: Consistent Quality Standards, Metrics and Calculation Methods across Intel
JIRA – Collect,
Service, and Report
RE-USE benchmarking standards and best methods amongst projects across Intel
Automate: Eliminate manual efforts of tracking individual benchmarks
Drop off folder
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• Use Chrome browser
• 1 tab open, unless tabs help
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• Browser extensions & bookmarks
bar is hidden
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• You can download the “Window
Resizer” Chrome extension to set
your window at 1280x1024 so that
it fills this aspect ratio
Project specific KPIs
Weekly / Daily measurements from
QA LAB
Threaded discussions
History and recent activity
Owners, watchers and timestamp
Supporting files and data
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bar is hidden
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Resizer” Chrome extension to set
your window at 1280x1024 so that
it fills this aspect ratio
Blue print!
Email Notification QA Lab /
Testing tools
Validation Errors
Flat File
Relational Database
Jira REST web services
Project Specific Benchmarks
Jira Import
Script
Teams / Projects Intel Benchmarking
Libraries
Weekly test data
Jira plugin charts
Enhanced data analytics
Dashboard: Data fed into Jira and ready for dashboard consumption (real time)
Drop off folder
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• Use Chrome browser
• 1 tab open, unless tabs help
illustrate
• Browser extensions & bookmarks
bar is hidden
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• You can download the “Window
Resizer” Chrome extension to set
your window at 1280x1024 so that
it fills this aspect ratio
History trend: Ability to track historical data and analyze KPI trends within Jira.
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• 1 tab open, unless tabs help
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• Browser extensions & bookmarks
bar is hidden
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• You can download the “Window
Resizer” Chrome extension to set
your window at 1280x1024 so that
it fills this aspect ratio
Impact"
• Eliminated huge problem of data residing in distributed systems via manual collection ( = !Spreadsheet Hell)
• Single source of truth
• Sleek and easy to use front-end GUI, that everyone knows
• Traceability over Benchmark measurements against Code check-ins
… Make benchmarking a snap!
NOTES:
• If you have short reminders or
highlights that you want people
to tweet, use this. • Primary goal: 100% Re-use and Maximize Automation
• It’s easy to get lost in the features of the product - don’t neglect the point that you have to develop, deploy and most importantly maintain it easily
• With any large organization, creating a standard methodology that all teams buy into is a challenge. This is an upfront exercise which requires high level sponsorship and direction.
• Leverage plug-ins and tools from Atlassian ecosystem to avoid re-creating the
wheel. E.g. Native support for triggering field transfers from parent issue to linked issue(subtask) using Innovalog workflow extensions plugin!
Key takeaways: #atlassian
NOTES:
• Use Chrome browser
• 1 tab open, unless tabs help
illustrate
• Browser extensions & bookmarks
bar is hidden
• Screenshot fills entire screen
• You can download the “Window
Resizer” Chrome extension to set
your window at 1280x1024 so that
it fills this aspect ratio
Expanding JIRA Capabilities!• Implementing similar functionalities would be greatly benefitted by an expansion
of Jira capabilities natively in data warehousing and configuration management.
• A Robust, Atlassian backed ecosystem would be a key enabler for Jira customers to similarly expand the tool’s capabilities beyond just defect tracking
Thank you!
KEYUR PATEL • INTEL SOFTWARE QUALITY • @keyurpatel_r www.linkedin.com/in/keyurpatel00/
I would really like to thank BlackPearl for partnering on this effort. For more details on
implementation please visit their booth.
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Chapter titles
Backup
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Chapter titles
For detailed questions on implementation please contact!
ALM Tool Development.Atlassian Experts