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If your organization is like most, it has silos of content spread out amongst databases, file shares, and one or more document management systems. Without a unified search system to tap into this information, knowledge remains hidden and the assets your employees create cannot be used to support design, manufacturing, or research objectives. By providing employees with the ability to easily find enterprise information you can increase operational efficiencies, enhance knowledge sharing, and ensure compliance. This presentation details how the Google Search Appliance and Fishbowl’s GSA Connector for Windchill can improve the search experience in your organization. The Google Search Appliance is an on premise search solution developed by Google to provide a single search experience across all your enterprise data. Whether you’re searching an intranet, public-facing website, ECM, or PLM system, the GSA provides the fast, relevant search results users expect. The GSA builds on the accuracy of google.com and adds business-specific features like synonyms, document previews, and security support. Fishbowl’s GSA Connector for Windchill enables the GSA to index content stored in PTC’s Windchill PLM system and provides the security mechanisms necessary to enforce the Windchill security model. Users are provided with a single interface to search across CAD documents, WTParts, Promotion Requests and Change Objects – while adhering to the user and group-specific security parameters your organization has in place. Discover how using the GSA in your organization can provide users with fast access to highly relevant content that drives business processes and helps maximize your Windchill investment.
Citation preview
Introducing Fishbowl Solutions' Google Search Appliance Connector for PTC Windchill
Ross JessenDirector of Engineering, MCAD
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• Introductions
• Google Search Overview
• Fishbowl Windchill GSA Connector Overview
• Questions
Agenda
Version 1.0
3
• Exceeding Customer Expectation Since1999
• Gold Level Software Member of PTC Partner Advantage
• Windchill Expertise
• Google Enterprise Partner
• Two certified GSA Deployment Specialists
• 12+ Google Projects in the past 2 years
Fishbowl, PTC, & Google
Partnering with businesses to solve costly and frustrating knowledge sharing problems.
4
Windchill Experts
Pre-Implementation/
Upgrade
Migration /Upgrade
Go Live
Production /Sustaining
linkTuner
Data Clean Up Tools
linkTuner
pubSchedule
linkAccess
pubSchedule
Utilities for Windchill
Data Clean Up Tools
linkTuner
linkExtract
linkTuner
linkLoader
Some Fishbowl Tools to help You Lower Risk AND Improve Your Return on Investment Over Time:
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Google Search Appliance
Universal Search as an Enterprise Platform
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Solution Technology: The Google Search Appliance
Universality
Google Magic
Relevance Leadership
TCO at Scale
• OOB Relevance
• Machine learning
• Query interpretation
• Language quality
• Translations
• UI Features
• Entity Recognition & Dynamic Navigation
• Moderated Social Suggestions
• Expert Search
• Significantly lower operating cost
• Large corpus search
• Flexible infrastructure
• Any content
• Any device
• All secure
Suggestions & Knowledge
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Universality
• SMB• NFS• Local File
Systems• IBM HSM
• Web servers
• Portals
• Wikis
• Oracle
• SQL Server
• MySQL
• DB2
• Sybase
• ERP systems
• Business Intelligence Systems
• CRM
• PLM
• Procurement
• SAP
• Documentum
• SharePoint
• FileNet
• Livelink
• Lotus Notes
• Confluence
• Alfresco
File Shares Intranets DatabasesEnterprise
ApplicationsContent
ManagementCloud
Applications
• Google Apps• Salesforce
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Enterprise Search Value Map
Operational Efficiency Governance Risk & Compliance
HR, Corporate Comms and IT
Partner Extranet
Legal Assessment
RoHS/WEEER&D Design Process
Records Management
Training
Product Planning and Marketing
Direct Procurement
Quality TrackingOps Planning and
Scheduling
Customer Reach
Website Search
Customer Self Service
Tech Sales Collateral
Support Call Center
ContractsSales Operations
Planning
Field Maintenance
Order Management
Field Maintenance
Support Call Center
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Now Introducing…
Fishbowl Solutions Windchill GSA Connector
Version 1.0
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• Identifies and feeds content to be indexed
• Authorizes content before it’s returned from a search
So what does the connector do anyway?
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Flow of Information
1
1 Content acquisition (web crawl, feed push, & connector traversal)
2 Documents converted into caches, and an index is built from them
2
Serving results to users3
3
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Indexing
Web Server
Google Search Appliance
Users
Load Balancer
crawling...
mirroring...
Administrator
managing...
Connector
traversing...
Connector
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Serving
Web Server
Google Search Appliance
Users
Load Balancer
searching...
Administrator
authenticating...
Connector
Connector
authorizing...
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• Supports Documents (including CAD), WTParts, Promotion Requests, and Change Objects
• Intelligent Content Feed
– PDF Viewable when available
– Native Content for selected types
– Dynamic HTML for other objects
• Higher Priority Event Driven Feeds
– Check-in, Revise, Promote, Delete, etc…
• Lower Priority Crawl (for existing content)
Features: Fishbowl Windchill GSA Connector
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• Scalable hardware solution – Index up to 100 million items on a single appliance
• Google-like search experience for your organization’s internal systems and data
• Provides– Query interpretation, relevancy algorithms, document previews, user-added results,
dynamic navigation, and more…
Making it Happen: Google Search Appliance
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• Licensed on a lease basis for 2 or 3 year terms
• Priced by number of documents indexed – Starting at 500,000
• License includes standard Google maintenance and support for lease duration
– New versions and features– Hardware and software support
• Licenses can be upgraded part-way through a term to index more documents
• Hot backup and development licenses are also available
Google Licensing
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• Allows GSA to index content
• Provide access to secured content
• Allows incremental index updates
• Provides metadata-indexing capabilities
• Provides Google search experience for your Windchill content
Making it Happen: Fishbowl Windchill GSA Connector
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Fishbowl Solutions: One Stop Shop for GSA
software hardware services
+ +
web: fishbowlsolutions.com email: [email protected]
phone: +1.952.465.3400 blog: cfour.fishbowlsolutions.com
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Questions?
Version 1.0