The Dynamics Business Microsoft Dynamics AX 2012 Delivering Business Transformation TodayTake the next step to become a Dynamic Business with Dynamics ERP products

Samer Awwad | Dynamics Technology Strategist | Microsoft

Our Agenda TodayDynamics AX2012 Solution Workloads / Industry Solutions

Windows 8 Applications for Dynamics

Business Challenges

Replacing Administrative ERP

Solution & Architectural Overview

Roadmap

Business Challenges

Streamlining Complex Business Processes

Business Insight Across Entities

Ever Evolving Business Needs

Increasing Employee Productivity

Process EcosystemPeople

Social & Environmental Responsibility

Collaborating with global partners

Globalization & Expansion

Goals Missed: Hard to meet all requirements Difficult and costly to modify Expensive

Goals Achieved: Enterprise-wide financial visibility Consolidated reporting Unit-to-unit comparisons

Goals Achieved: Tuned for small entities Local Business/IT alignment Support local business processes

Goals Missed: No global view of operations No standardization, many local apps Maintainability and TCO

Microsoft Dynamics AX to meet needs for all units: Agility and innovation support Insight, alignment with unit practices and rhythms Standardize business process and competencies High adoption, global presence

Connect to Microsoft Dynamics AX & capitalize on investment: Consistency Unit-to-unit comparability Consolidated reporting Enterprise-wide visibility

Operations ERP Strategy Implement A Two-Tier Strategy Divisional

Operations ERPDivisional

Operations ERP

Subsidiary Operations ERP

Subsidiary Operations ERP

Administrative ERP Corporate HQ

Operational ERP

Administrative ERP

Replacing your Administrative ERP A powerful solution to meet your business needs

and IT strategy

Agile

Powerful

Simple

Deliver more value faster with a single, powerful solution: Gain value quickly with purpose-built industry and operational capabilities in a single

solution. Scale your organization quickly with a single global solution. Gain immediate insight and unlock greater productivity with a Role Tailored user

experience.

Increase opportunities and reduce risk with an agile solution: Plan, visualize, and change your business by using unified natural models. Support your business today and tomorrow with flexible deployment alternatives

(centralized, decentralized or two-tier). Differentiate your business easily with model-driven layered architecture.

Drive user involvement and innovation with an easy-to-use solution: Drive user adoption with a solution that is familiar and simple to use. Connect employees, customers, suppliers, and partners easily through integrated

collaboration capabilities Streamline IT processes by simplifying management of your ERP solution at every stage

of the life cycle

Lean manufacturingDiscrete manufacturingProcess industries

HeadquarterStore managementPOSMerchandizing

Project and resources operationsSkills management

WholesaleWarehouse managementDistribution

Grants managementCommitment and fund accountingManufacturing Retail Distribution

�� Public

��Service industries

General ledgerAccounts receivableAccounts payableFixed assetsBudgetary control

Organizational mng.Recruitment, development, trainingSelf service portalExpense mng.

Service orders Contracts Service subscriotionsRepair mng.

SalesMarketingLeads and opportunitiesCRM connector

Standard, ad hoc and analytical reportsKPIs, dashboardsPredefined cubes

Service management BI & Reporting

��Financial

management HCMSales and marketing

Material and capacity planningResource mng.Job schedulingProduct configuratorShop floor mng.

Project accounting Project cost controlWork breakdown structureMicrosoft Project integration

Inventory mng.Multisite warehouse mng.Trade agreementsOrder promissingQuality mng.

Purchase requisitionsSourcingSupplier relationship mng.Vendor portal

Security rolesWorkflowHierarchical dimensionsPortal

Production management SCM

Horizontal functionalityProjects

Procurement and sourcing

Visual StudioXMLWeb servicesSharePointCommunication tools

40 localizations2000 partners16000 customersCentralized deployment

VizualisationModelsLayersMorphX

User interfaceUsabilityCollaborationRapidStart Global InteroperabilitySimplicityAdaptabilityMicrosoft platform

Horizontal workloads

Vertical workloads

Design pillars

Financials

Reporting and consolidation

Build and maintain your budgets with Microsoft Excel

Budget

Automate your acquire-to-retire process

Fixed Assets

Efficiently manage customer invoices and collections

Accounts Receivable

Analyze your finances the way you want

General Ledger

Manage your vendor relations and disbursements

Accounts Payable

Reconciling your Bank Accounts & Up to date with your Ledger

Bank Mgmt

Manageyour project tracking profitability

Project Accounting

Comply with local regulationsKey Benefits

Enable users to make decisions based on facts

Comply with global regulations (IFRS, SOX)

Powerful account structure for deeper analysis

Human Capital Management

Microsoft Confidential 9

CFO role center CFO role center

is default role center

Includes on customer web part (Financial performance)

2 Power view reports

1 link to Sales analysis dashboard

Click on Favorites to view Financial statements

Log on as these users again to show

presence

CFO Role center

10Microsoft Confidential

Click here to switch between

views

Click to filter

Expand by item group

Start Lync conversation

Click here to open the Sales Analysis Dashboard

Budget Manager

Finance DirectorClick to

filter

Click to switch

between views

Organization Model

Business Process Management

Employee Self Service

Procurement & Sourcing

Public Administration Education Healthcare Defense Public Safety Public Services Public Works Postal Energy &

Environment Not For Profit

Telecommunications IT Services Consulting Advertising Architecture Engineering Construction Media & Entertainment Services Other

Specialty Retail Fashion Sport Book, Music Home Furnishing Construction, Garden Convenience Electronics, Appliances Motor Parts

Consumer Products Motor Vehicles Parts

& Supply Construction Material Equipment & Supplies Electronics, Electrical

Appliances Hardware Machinery, Equipment Food & Beverages

Aerospace Automotive Consumer Goods Food & Beverages Industrial Equipment Metals Paper Pharmaceuticals

Microsoft Dynamics AX Industry Solutions Prebuilt industry and operational capabilities

Manufacturing Distribution Retail Services Public Sector

Microsoft Dynamics AX2012Solution Overview

Microsoft Technology Stack

Application FoundationMaster Data Reference Data Global Engines

FrameworkServer Tools Client

Horizontal CapabilitiesProcurement SCM Inventory Projects

Financials GRC HCM: HR & Payroll Sales and Marketing

Industry-specific CapabilitiesManufacturing Distribution Retail Services Sector Public Sector

Microsoft Platform Interoperability:• Microsoft Office• Visual Studio 2010 • SharePoint 2010 (Insight, Workspaces, Search)• Project Server 2010

Business Intelligence and Reporting:• 15 cube schemas for Finance, Supply Chain, Services and Workflow domains that provide aggregated data

(Including Industries)• Secure access to production data• 45 pre-build role centers targeted towards different personas• ~ 180 Analytic Reports + 1200 Standard Reports on SSRS• Collaborate, and share using Microsoft SharePoint technologies• Microsoft Excel based report templates• SSRS reporting engine

Microsoft Technology Stack

Servers & Tools:• Workflow enhancements incl. graphical workflow editor, Work item queues• Services (Sites, Payment, and Commerce)• AIF enhancements (90 documents, non-XML file format)• Role-based security and segregation of duties• Pluggable User authentication• New programmability Concepts (models)• Upgrade framework enhancements• Integrated Development Environment (IDE)• Visual Studio Tools for Microsoft Dynamics AX 2012• Simplified Installation experienceClients:• Enhanced RoleTailored User Interface (UI) including new Role Centers• Microsoft Office add-ins – bi-directional integration (Word and Excel)• Enterprise Portal based on SharePoint 2010 technology

• Enterprise search and collaboration workspaces • Country-context support• New Help System

Key Investments to the FrameworkServer Tools Client

Key Investments to the Application FoundationMaster Data Reference Data Global Engines

Master Data• Organization Model• Global Address Book• Product Information Management

Reference Data• Time zone enhancements• Unit of measure• Catalog• Category

Global Engines• Policy Management• Questionnaire • Support for unlimited financial dimensions• Preview sub-leger journal entries prior to journalizing

Key Investments in Horizontal CapabilitiesFinancials GRC HCM & Payroll*

Financials• Financial data across legal entities• Improved Chart of Accounts• Budget Control• Separation of Operations and Accounting• Accounting distributions• Collections• Vendor Portal• 3-way matchGRC• Audit Workbench (audit rules and policies)• Enhanced Compliance Center• Environmental Sustainability DashboardHCM/HRM• Employee Self Service• Streamlined HR process• Site Services enable external applicants

to apply for job postings

Key Investments in Horizontal CapabilitiesSales and Marketing Procurement SCM Inventory

Sales and Marketing:• Case Management• Dynamics CRM connectorProcurement• Change Management• Purchase requisitions• Procurement categories• Decentralized product receipt• Vendor Catalogues• Centralized procurement deskSCM & Inventory:• Sales and purchase agreements• Trade agreement improvements • Report value of goods in transit• Intercompany planning• Delivery schedules • Decouple order management from Inventory Control

Key Investments in Horizontal CapabilitiesProjects Travel and Expense

4

Projects• Improvements to timesheets• Manage and maintain project in EP • Budget control for projects• Project Server interoperabilityTravel and Expense Management• UI improvements • Maintain and manage receipts• Improved credit card import and dispute handling• Company travel policies that

span multiple companies• Improved expense management

workflow• Cross company expense reports• Travel Requisition

Scalable Client Server ArchitectureMicrosoft Dynamics AX 3-Tier Client/Server

Object Database(application files)AOS

SQL Database(business data)

Multiple AOS servers can be added

Clients

Powerful Customizations – Easy Upgrades!

System (SYS) Reserved for Dynamics AX developed code

Global (GLS) Localizations not included in SYS

Business Solution (BUS) Global functionality by partners

VAR Solution (VAR) Global functionality

Customer (CUS) Regional functionality

Country/plant specific functionality User (USR)

Partner ExtensionsIndustry SolutionCore ERP Solution

Office

ERP Client

SharePoint®

Portal

BI

DatabaseWorkflow

Integration Services

IDE

Partner and Customer ExtensionsManufacturing Public Sector

Services Distribution Retail

Industry Solution

Inventory Mgt GRC

Project Acct HCM SCM

Financials Sales & Marketing Procurement

Core ERP Solution

The New ERP ModelEasy-to-Use UI

Application Platform

Business Process Library

Microsoft Dynamics AX 2012 Value Proposition

Roadmap of Innovation

28

Simplifying Application LifecycleEnhance Financial Capabilities Enrich Industry PlatformBest Practices in Business ProcessesSoftware + Services

Continued focus on Simplifying Application LifecycleMore Industry functionalityMore deployment flexibilityMore Software + Services scenarios

AdditionalSP’s RTM

SERVICE PACKS/MINOR RELEASES

AdditionalSP’s RTM

AdditionalSP’s RTM

Continued innovation targeted at mid-market with particular focus on:

SimplicityProductivityDynamics User Experience LeadershipMicrosoft technologyTime-to-Value

2008-2009 2014-20152011-2012 2017-2018

Role Tailored UXGlobal Enterprise CapabilitiesCompliancySelf-Service BI

Dynamics AX 2009

Dynamics AX 2012

Dynamics AX ‘7’

Dynamics AX ‘8’

MAJOR RELEASES

AdditionalSP’s RTM

Extended Support Lifecycle

For more information: http://support.microsoft.com/lifecycle/

Self-Help Online Support (10 yrs +)

Mainstream Support Phase (5 yrs)Extended Support Phase (5 yrs)

1 3 4 5 6 7Years 2

Business and Development softwareDa

te o

f Gen

eral

Avai

labi

lity

5 yearsMainstream Support

+5 yearsExtendedSupport

8 9 10

Self-Help Online Support 10+ years

NEW!

© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted

to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.