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Building a personalized UI for VOD services [email protected] http:// tanktop.tv @tanktoptv © 2014 Tank Top TV Ltd

How to build a personalized interface for VOD

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This deck shows how TV services, operators and manufacturers can build a personalized UI for VOD services.

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Page 1: How to build a personalized interface for VOD

Building a personalized UI for VOD services

[email protected]://tanktop.tv

@tanktoptv© 2014 Tank Top TV Ltd

Page 2: How to build a personalized interface for VOD

Mary Meeker highlights Netflix’s UI as a great example of personalization

Page 3: How to build a personalized interface for VOD

Building a personalized VOD UI

Any VOD operator can now build a personalized UI based on Tank Top TV technology.

Here’s how.

We’ll start by looking at an example UI structure and then look at how our cloud-based service enables building it.

© 2014 Tank Top TV Ltd

Page 4: How to build a personalized interface for VOD

Hero content

Planned viewing

Popular

Recommendations

Recommendations

Basic structure The UI is broken into sections, and each section is tailored for the user.

Section ordering is algorithmically determined for the user based on behavior.

© 2014 Tank Top TV Ltd

Page 5: How to build a personalized interface for VOD

Algorithmically picked from limited curated selection of hero content (original programming, new blockbusters, special promotions)

• Fits with user’s viewing pattern

• Hasn’t seen (recently)• Random element

Hero Content

Planned viewing

Popular

Recommendations

Recommendations

Hero content

© 2014 Tank Top TV Ltd

Page 6: How to build a personalized interface for VOD

• Series the user is part-way through

• Watchlisted items• Prioritize items that are

expiring soon or newly available

• Viewing pattern considerations

Omit planned viewing if the user hasn’t set any up yet

Hero Content

Planned viewing

Popular

Recommendations

Recommendations

Planned viewing

© 2014 Tank Top TV Ltd

Page 7: How to build a personalized interface for VOD

Popular items, filtered for user preferences & reordered according to likelihood that this user is interested

Weight towards currently / recently popular

Helps address Fear Of Missing Out

Hero Content

Planned viewing

Popular

Recommendations

Recommendations

Popular

© 2014 Tank Top TV Ltd

Page 8: How to build a personalized interface for VOD

Hero Content

Planned viewing

Popular

Recommendations

RecommendationsPure algorithms• “Because you watched”• “You might like”• “Your friends like”

Catalogue-driven• Newly available• Expiring soon

Curations & lists

Recommendations

© 2014 Tank Top TV Ltd

Page 9: How to build a personalized interface for VOD

Hero Content

Planned viewing

Popular

Recommendations

Recommendations

Learning from behavior

Section ordering changes according to “what works” – scores are adjusted according to • viewing patterns• business rules• randomization

© 2014 Tank Top TV Ltd

Page 10: How to build a personalized interface for VOD

Personalization platform

User profiles & events

Cat

alog

ue

&

met

adat

a

Bus

ines

s ru

les

services

Personalized recs & listings

Abstracted personalization services for your catalogue & user base © 2014 Tank Top TV Ltd

Page 11: How to build a personalized interface for VOD

Personalization platform

Recommender system

Watchlists & viewing history

Personalization

UI

HTT

P AP

Is

Personalized suggestions

User events

Catalogue

Metadata

Curations

Business rules

User profiles

User history

Time & availability suggestions

Contextual filtering & ordering

Social connections

Service

Popularity

Page 12: How to build a personalized interface for VOD

Beyond VOD UIs

Contact us for our latest thinking on using personalization for • customer emails promoting video content• UIs that combine VOD, live TV and PVR

[email protected]

© 2014 Tank Top TV Ltd